Career Opportunity

Community Partnerships and Engagement Manager - SF Environment Department (0922) - (126952)

Recruitment: RTF0126951-01120306

Published: January 03, 2023

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About:

The San Francisco Environment Department is recognized as a global leader in sustainability policies, programs and communications. Strong community partnerships, community-led decision making processes, and compelling and effective communications are key components of our success.

We are looking for a creative Community Partnerships & Engagement Manager to lead our team of community outreach, school education, racial equity and marketing professionals to advance our work, engage our diverse San Francisco communities and to drive change across the City and beyond.

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

Who We Are - The San Francisco Environment Department (SF Environment) advances climate protection and enhances quality of life for all San Franciscans. SF Environment is a department within the City and County of San Francisco, a local government committed to innovation, leadership and collaboration in creating environmental change.  SF Environment is recognized worldwide for its environmental policies and programs, which center on achieving zero waste, reducing toxic chemical hazards, advancing environmental justice, promoting low-carbon transportation modes, expanding clean energy infrastructure, greening our built environment and protecting our urban forest. We’re a passionate, mission-driven team that values credibility, collaboration, impact, innovation and equity. SF Environment is also a great place to work, offering an attractive benefits package that includes healthcare and retirement.

SF Environment Racial Equity Statement - For over 20 years, SF Environment has worked with San Francisco’s Black, indigenous, and people of color (BIPOC) communities to mitigate environmental burdens, increase accessibility of environmental programs and benefits, engage community members, and improve health outcomes. BIPOC communities are disproportionately exposed to environmental stressors that include air and soil pollution, illegal dumping of toxics and other materials, industrial land uses and transportation impacts. They are more likely to live in housing conditions with limited access to green space and where poor indoor air quality from pests, mold, and the use of toxic products contributes to the prevalence of asthma and other health disparities. They are more likely to be employed in areas with high levels of exposure to toxics. Now, they are the first communities feeling the impacts of climate change, with the fewest resources to respond. SF Environment has a longstanding commitment to the principles of environmental justice, whereby communities most impacted by environmental stressors and climate change are prioritized and the long-time work of community leaders is recognized and supported. We are committed to uplifting the contributions of local environmental leaders of diverse racial backgrounds and ensuring that racial equity is the cornerstone of all our programs, policies, and services.

Role description

Who You Are
You are a pragmatic visionary who will lead the Department’s efforts to engage and partner with diverse audiences, both young and old, with compelling storytelling and knowledge sharing to drive impactful, equitable, and inclusive environmental action and promote our programs and policies.

The Community Partnerships and Engagement Manager will provide strategic direction and oversight to a diverse and high performing team of professionals with a range of expertise. The ideal candidate will have strong management skills paired with cultural competence and the organizing skills to establish long-term community partnerships in San Francisco to engage both young and old. The work, whether in the field, in a classroom, or on a billboard should challenge the status quo in a thought-provoking way that raises awareness and changes behavior using equity as a lens; our goal is to shape how people view and improve the environment in San Francisco and beyond.

The Community Partnerships and Engagement Manager will report to the Director of the Department of the Environment as a member of the department's Senior Leadership team. This position is responsible for managing a team dedicated to advancing diversity, equity, and inclusion in all our department initiatives through community partnerships, education, community engagement, marketing, and advertising efforts. This position will collaborate closely with the entire organization to identify and execute a broad range of outreach activities to promote the Department’s programs and engage both internal and external stakeholders. The Community Partnerships and Engagement Manager will also oversee staff responsible for the ongoing implementation and management of the department’s Racial Equity Action Plan (REAP) to address racial disparities in the execution of the Department of the Environment’s programs and services.

What You'll Do
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this class and are not intended to be an inclusive list. The position may include additional duties as assigned.

Essential Responsibilities:

Community Partnerships and Relations: Serves as SFE’s strategic lead to develop meaningful long-term partnerships with key communities and organizations, particularly in marginalized/underrepresented areas to create meaningful changes congruent with the department’s sustainability goals; advises senior leadership on community strategies to equitably deliver our policies and programs through community-led engagement processes.

Community Engagement: Collaboratively identifies, develops, implements, measures and prioritizes community engagement around departmental programs/projects through an equity lens. Recommends systematic changes to existing department programs/projects to include diversity, equity and inclusion goals; Develops, implements and refines a culturally relevant strategic communications plan - including strategy, direction and planning community initiatives - consistent with the goals and objectives of the Department.

Strategic Planning and Vision to Promote Racial Equity: Collaboratively identifies, develops, implements, measures and prioritizes departmental strategic plan initiatives to promote diversity, equity and inclusion inside and outside the office in partnership with the Senior Leadership team; Ensures that SFE’s long-term and near-term goals are fully reflective of and inspired by an equity lens and informed through the department’s Racial Equity Action Plan; Monitors the department's execution of strategies towards diversity, equity and inclusion goals.

Data & Assessment: Identifies and develops key performance indicators and metrics for community engagement programs and projects in collaboration with other departmental programs (e.g., Zero Waste, Climate, Policy & Public Affairs) necessary to track the progress of diversity, equity and inclusion goals; Prepares reports and makes recommendations to internal stakeholders (e.g., Senior Leadership team) on the progress of diversity, equity and inclusion goals.

Marketing, Advertising, & Social Media: Manages a team responsible for multi-million-dollar department-wide outreach and communications budget and resources with a focus on addressing racial disparities in the execution of the Department of the Environment’s programs and services; Oversees a team of digital content curators, including web, social media, and emerging communication channels; Approves collateral and content design for Department outreach; helps select and manage contractors when needed.

Leadership and Staff Development: Oversees a team dedicated to promoting and advancing diversity, equity and inclusion through the work of the department; Manages and supports a large team (25+), including 5 direct reports; Ensures diversity, equity and inclusion in hiring, retention, training, and management decisions to increase cultural awareness and diversity within program and outreach offerings; Researches, recommends and implements department-wide training and development opportunities to promote diversity, equity and inclusion.

Programs and Projects: The Community Partnerships and Engagement Manager will oversee the following program areas:

• Racial Equity
• Community Engagement
• Grassroots Outreach
• K-12 Environmental Education
• Marketing
• Advertising
• Social Media
• Web Development
• Graphic Design

Supervision Exercised
Manages a team of up to 25, and directly supervises four Senior Environmental Specialists (Job Class 5642).

How to qualify

Minimum Qualifications
Education: Possession of a baccalaureate degree from an accredited college or university; AND

Experience: Three (3) years of professional experience leading and managing community outreach programs with an emphasis on ensuring equitable outcomes for underserved communities.

Substitution: May substitute up to 2 years of education with additional years of experience. Note:

• One (1) year is equivalent to 2,000 hours worked. 2,000 hours of qualifying experience is based on a 40 hour work week.
• Qualifying experience can be gained concurrently.

Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.

Desirable Qualifications: The desirable qualifications may be used to select among finalists at the end of the selection process. We don't expect any one candidate to have all the qualifications listed below - please know that you can be a great candidate without all of the below qualifications. If you meet the minimum qualifications and have a mix of the desirable qualifications and a passion for this work – please don’t hesitate to apply and tell us about yourself.

• Skilled in staff leadership, development, and project management.
• Experience in building long-term community partnerships.
• Fluency in Cantonese, Spanish or other languages commonly spoken in San Francisco besides English.
• Experience leading equity, inclusion and diversity initiatives.

Selection Procedures - After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying) - After submitting your application and receiving the confirmation email, you will receive an email with a link to the Minimum Qualification Supplemental Questionnaire (MQSQ). Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire Evaluation (Weight: 60%) - Candidates who respond to the MQSQ and advance beyond the minimum qualifications review will be prompted to complete a Supplemental Questionnaire. All candidates must complete the Supplemental Questionnaire and it must be submitted before the provided deadline. The information provided on the Supplemental Questionnaire must be consistent with the information on the application and is subject to verification. Once submitted, applicant responses on the Supplemental Questionnaire cannot be changed

Performance Evaluation (Weight: 40%) - Candidates who advance beyond the minimum qualifications review will also be prompted to complete a Performance Evaluation. All candidates must complete the Performance Evaluation and it must be submitted before the provided deadline. The information provided on the Performance Evaluation must be consistent with the information on the application and is subject to verification. Once submitted, applicant responses on the Performance Evaluation cannot be changed. Applicants must achieve a passing score on the Supplemental Questionnaire Evaluation and Performance Evaluation in order to be ranked on the eligible list.

The Supplemental Questionnaire and Performance Evaluation are designed to measure knowledge, skills, and/or abilities in job-related areas as described within this announcement. This includes knowledge of: community engagement and racial equity projects and initiatives in cities with similar demographics, values and issues; general outreach, marketing and engagement principles to drive behavior change within or outside the workplace; and, knowledge of and fluency in racial equity principles and practices, and ability to speak to the intersectional impacts of racism. This also includes the ability to: initiate and maintain relationships with community based organizations in a diverse community population; execute organizing strategies that build long-term strategic partnerships and/or coalitions focusing on a common agenda including outreach to other organizations and cities with similar goals and programs; develop project plans and manage multiple competing priorities and timelines; strong communications and facilitation skills needed to host meetings and give presentations on behalf of an organization; demonstrated ability supervising, managing, motivating and mentoring staff/direct reports; manage and monitor program budget for established priorities; condense technical and/or complicated data and policies into a written or graphic presentation understandable by non-experts and laypeople.

How to Apply - Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants will receive a confirmation email that their online application has been received in response to every position to which they apply. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Please email Adam Romoslawski, Senior Human Resources Consultant, at Adam.Romoslawski@sfgov.org should you have questions about the application process. For questions regarding the status of your application or the selection process, please refer to the Selection Procedures section.

What else should I know?

Details:

• Salary Range - $122,200 - 156,026 per year (Range A)
• Application Opening: January 3, 2023
• Application Deadline: January 23, 2023
• Recruitment ID: 126952
• Applicants will receive a confirmation email that their online application has been received in response to every position to which they apply. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Certification - The certification rule for the eligible list resulting from this examination will be Rule of the List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List - A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 6 months, and may be extended with the approval of the Human Resources Director.

Additional Information Regarding Employment with the City and County of San Francisco:

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included in your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement
• Departments which use this classification

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.