Career Opportunity

Nurse Manager (Quality Management) - Department of Public Health (2322)

Recruitment: REF13909C

Published: August 09, 2022

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About:

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health.

The San Francisco Health Network is the City's only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG), Laguna Honda Hospital and Rehabilitation Center (LHH), and over 15 primary care health centers.

The current position is with Regulatory Affairs but the list resulting from this recruitment may be used to fill current and future Nurse Manager (Quality Management) positions for the next six months.

SHIFTS: Varied. Days, evening, nights, weekends and/or holiday shifts may be required, depending on position.

Location: The location will vary based on program area. 

Compensation: $173,862-$245,440 Annually

Role description

The Nurse Manager supervises, plans, assigns, directs and monitors the clinical and administrative activities of Registered Nurses and ancillary staff in an assigned area; oversees and evaluates patient care through observations and chart review; articulates, teaches, interprets and enforces general and community health policies, protocols, procedures and services; assists in developing and managing the budget; coordinates activities with other departments, programs, community agencies, schools and civic groups; assesses the need for staff development and plans ongoing education programs; may be assigned management responsibilities in programs requiring highly specialized knowledge in areas such as Quality Improvement, Utilization Management, Nursing Systems/Operations Management, Infection Control, Epidemiology, Sterile Processing, or manages the nursing care component of a Workers Compensation Division.

Under the general supervision of the Nursing Administrative Leadership, the 2322 Nurse Manager (Quality Management) works in one of four functional areas to include: 

• Regulatory Affairs
• Utilization Management
• Risk Management
• Patient Safety

Please click here for Nurse Manager (Quality Management) functional area job descriptions. 

The Nurse Manager–Quality Management also performs other related duties as required.

How to qualify

REQUIRED MINIMUM QUALIFICATIONS

1. LICENSE: Possession of a valid, including temporary or interim, California Registered Nurse License issued by the Board of Registered Nursing (BRN); AND

2. EDUCATION: Possession of a baccalaureate degree from an accredited college and/or university in Nursing, Nursing Administration or a closely related field; AND

3. EXPERIENCE: Two (2) years (equivalent to 4,000 hours) of verifiable work experience in Nursing Quality Management, Nursing Quality Improvement, or Nursing Utilization Management in an acute care hospital, clinic, home health agency or other health care setting.

SUBSTITUTIONS:
Two (2) years (equivalent to 4,000 hours) of additional work experience in Nursing Quality Management, Nursing Quality Improvement, or Nursing Utilization Management in an acute care hospital, clinic, home health agency or other health care setting may be substituted for the educational requirement.  One (1) year (2,000 hours) of work experience is equivalent to 30 Semester Credits or 45 Quarter Credits.

NOTE: One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Special Conditions: The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.

Verification of Education and Experience: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

What else should I know?

SELECTION PROCEDURES

Minimum Qualification Supplemental Questionnaire (MQSQ) (Weight: Qualifying): Candidates who meet minimum qualifications will be invited via a separate link to complete the MQSQ as part of the online employment application.  This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.  Please provide proof of your license(s) by uploading them to your application. 

Training and Experience Evaluation/Supplemental Questionnaire (SQ) (Weight: 100%): The SQ will be sent to those qualified candidates who demonstrate they meet the minimum qualifications. Candidates will be required to submit the completed SQ in the time frame indicated and responses on the SQ cannot be changed once submitted. A passing score must be achieved on the SQ in order to be placed/ranked on the Eligible List.  Candidates will be placed in rank order according to their final score on the SQ.  After the confidential eligible list/score report is adopted, the department may administer additional selection procedures to make a final hiring decision. The SQ is designed to measure knowledge, skills and/or abilities in job-related areas that have been identified as critical for satisfactory performance in this position. All relevant experience, education and/or training must be included in the application to be reviewed during the scoring process. The department may administer additional position-specific selection procedures to make final hiring decisions.

Eligible List Duration: The list resulting from this examination process will be 6 months.
Certification Rule for the eligible list resulting from this examination will be Rule of Ten Scores.

Racial Equity
• Commitment to providing first-class care and service to all members of the DPH service population, with heightened sensitivity and awareness to racial, ethnic, and culturally diverse members of the DPH’s workforce and patient populations.
• Desire and commitment to lead and participate in antiracism, racial justice, and equity work that impacts quality of patient care, and improvements in employee experiences; along with the commitment and fortitude to push and drive change in these areas.
• Desire to work with, relate to, serve, and support a diverse workforce and patient population.
• Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, and sexuality.

Additional Information Regarding Employment with the City and County of San Francisco

COVID-19 Policies
Personal Protective Equipment (PPE)
Medical Examination Prior to Hiring
Electronic Health Record (EHR)
Licensure/Certification/Registration
Note on ICARE
Other Conditions of Employment and Important Information
Information About the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodations
Veteran's Preference
Seniority Credit in Promotional Examinations
Right to Work
Copies of Application Documents
Diversity Statement

Open Date: 7/26/22
Close Date: 8/9/22
Pos. # 01082836, CBT-2322-H00016, CPE
Contact: Emma.Perez@sfdph.org

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.