Career Opportunity

Principal Engineer - SFPD (1044)

Recruitment: RTF0126183-01151825

Published: October 07, 2022

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

About:

Who We Are: The San Francisco Police Department was established in 1849 and continually strives to become a more effective, inclusive and modern police department, while earning the trust and pride of those we serve and those who serve.  Our goal is to reflect on current SFPD initiatives, assess best practices across the country, and evaluate the changing environment in policing and within the City to arrive at a strategy statement that the Department and our community can embody every day.

The San Francisco Police Department stands for Safety and Respect for All. We will engage in just transparent unbiased and responsive policing. We will do so in the spirit of dignity and in collaboration with the community. And we will maintain and build trust and respect as the guardians of Constitutional and human rights.

The San Francisco Police Department is committed to excellence in law enforcement and is dedicated to the people, traditions and diversity of our City. The department provides service with understanding, response with compassion, performance with integrity and law enforcement with vision. The department has grown into a nationally known police department providing law enforcement services to one of the most recognized cities in the United States.

Specific information regarding this recruitment process are listed below:

• Application Opening: September 20, 2022
• Application Deadline: Apply immediately, announcement may close anytime after October 4, 2022.
• Class & Compensation: $150,124 - $213,668
• Recruitment ID: PEX-1044-126184
• Work Location: SFPD Headquarters, 1245 3rd Street, San Francisco, CA 94158
• Work Schedule: Monday - Friday, 9:00am – 5:00pm, Telecommuting work schedule available inline with CCSF policy.

Role description

Under the direction of the Director of Systems & Architecture, this position will be responsible for design, administration & implementation to the future state of the San Francisco Police Department’s state of the art infrastructure in support of the NIBRS records management system (RMS).

This role requires expert knowledge in administration & implementation of traditional Hardware, Software, Virtualization & Provisioning workloads in Cloud Infrastructure. With NIBRS implementation this role will require deep technical skills to do system sizing, cloud provisioning, administration of Cloud instance of SFPD in AWS, Performance Analysis & Improvements to the overall implementation.

At a broader scale, this position will support and contribute to the enterprise architecture framework and support innovation at the SFPD through Proof of Concepts (POCs) and the development of reference architecture frameworks.

The essential duties of this position include, but are not limited to:

Leadership

• Oversees the performance of day-to-day operational support for server, storage, and/or network infrastructures in SFPD portfolio.
• Follows the six pillars of cloud well architected framework: Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization, and Sustainability
• Initiate, reviews, provides feedback on complex projects and act as lead member from the team to develop a roadmap for SFPD infrastructure.
• Be a Lead contributing team member on IT projects across multiple agencies related to upgrades, updates, or fixes for core operating systems and their related components, without negative impact to the overall availability and reliability of the enterprise systems/networks.
• Prepares and distributes complex reports and dashboards on business systems within SFPD for internal users and other agencies as needed.
• Acts as a liaison between vendors, technical support providers and departments to resolve complex systems problems. Coordinates and implements corrective measures which may involve site visits, telephone assistance, remote systems and/or systems/network management.
• Provides technical support to department staff, other city departments, and contractors by providing subject matter expertise and coordination.
• Participates and supports the Department’s Emergency Management role in Citywide events.
• Leads and directs the work of other junior engineers

Cloud

• Serves as technical lead to enable SFPD’s vision to migrate the workloads to Cloud and continue to support the ongoing platform operations responsibilities for workloads existing in Public, Private and Hybrid Cloud.
• Defines, implements, and automates Platform Engineering responsibilities including account provisioning, configuration management, image management, tagging and patch management in Cloud environment
• Defines, implements, and automates Cloud Operation responsibilities including operational health, lifecycle management, capacity management, cost optimization, and availability & continuity.
• Utilizes agile execution, automation, infrastructure-as-code while provisioning Cloud workloads.
• Designs, plans, installs, tests, integrates, implements, documents, maintains and enhance the physical and logical components of a large complex system of virtual servers, virtual server platforms and storage as well as third party cloud offerings (Azure, AWS, Oracle Cloud) and hybrid on-prem/cloud platforms. This may involve the analysis and evaluation of systems software, hardware, and communications strategies.
• Plans, implements, and provides principal level support for Cloud technologies related to PaaS, SaaS and IaaS

On-Premise Infrastructure

• Support SFPD systems, hardware, and networks to ensure department maintains a supportable and reliable infrastructure.
• Plans, implements, maintains, and coordinates upgrades/updates/fixes for core operating systems and their related components, without negative impact to the overall availability and reliability of the enterprise systems/networks.
• Assures proper planning, engineering, documentation, installation and testing of systems.
• Leverage server automation through use of scripts and batch files.
• Maintains records of systems documentation, business systems within SFPD.
• Provides server and application support, arrange upgrades and refreshes.

Performs related duties and responsibilities as assigned.

How to qualify

1.    Education: An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field]. AND,

2.    Experience: Five (5) years of full-time experience analyzing, installing, configuring, enhancing, and/or maintaining the components of an enterprise network.

Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/ forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Desirable Qualifications/Skills:

• Experience in building hybrid cloud and integration of private and public cloud providers (AWS, Azure, Google Cloud Platform)
• Experience with server virtualization platforms – VMware and experience with operating system (Windows and Linux)
• Working knowledge of infrastructure system services (Active Directory, DHCP, DNS, DFS/NFS, NTP, SSL, etc.)
• Datacenter Server implementation and operation expertise (Racks, UPS, Cable management, out-of-band, etc.)
• Experience in hardware monitoring
• Experience in Enterprise Storage and Backup technologies - Data Domain, Hot and Cold - Cloud Backup Solutions

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Verification of Education and Experience: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility or disqualification.

Background Investigation: Prior to employment with the San Francisco Police Department, a thorough background investigation will be conducted to determine the candidate’s suitability for employment. The investigation may include, but not be limited to: criminal history records, driving records, drug/alcohol screening, and other related employment and personal history records. Reasons for rejection may include use of  controlled substances and alcohol, felony conviction, repeated or serious violations of the law, inability to work with co-workers, inability to accept supervision, inability to follow rules and regulations or other relevant factors. Candidates may be required to undergo  drug/alcohol screening, and must clear Department of Justice and Federal Bureau of Investigation fingerprinting. Criminal records will be carefully reviewed; candidates who do not report their complete criminal records on their applications will be disqualified. Applicants will be fingerprinted.

San Francisco Police Department (SFPD) job applicants would need to provide official verification consistent with the City's COVID-19 policy they are "Fully Vaccinated/Full Vaccination" before they can advance to the required Background Process phase of the recruitment process. "Fully Vaccinated" and "Full Vaccination" mean two weeks after completing the entire recommended series of vaccination (usually one or two doses) with a vaccine authorized to prevent COVID-19 by the FDA, including by way of an emergency use authorization, or by the World Health Organization (WHO). For example, an individual would be fully vaccinated at least two weeks after receiving a second dose of Pfizer-BioNTech or Moderna COVID-19 vaccine or two weeks after receiving the single dose of Johnson & Johnson COVID-19 vaccine. This SFPD specific COVID-19 vaccination applicant requirement supersedes the City's general COVID-19 vaccination new hire requirement.

What else should I know?

Recruiter Information: If you have any questions regarding this recruitment or application process, please contact the Staff Services analyst, Danny Wan at danny.wan@sfgov.org.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

SFPD Recruitment: https://www.sanfranciscopolice.org/your-sfpd/careers

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

1. Select the “I’m Interested” button and follow instructions on the screen

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.