Career Opportunity

Airport Property Specialist I (9206) - Aviation Management/Revenue Development Management - SFO - (148659)

Recruitment: RTF0148658-01108074

Published: June 27, 2024

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About:

This is a Position-Based Test conducted in accordance with CSC Rule 111A. Learn more about the City’s hiring process here: https://careers.sf.gov/knowledge/process/

• Application Opening: 06/27/2024
• Application Deadline: Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM on July 3, 2024.
• Compensation: $121,446 to $147,524 annually
• Recruitment ID: PBT-9204-148659

San Francisco International Airport (SFO), an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees and strives to be a diverse, equitable, and inclusive employer. 
 
SFO’s mission is delivering an airport experience where people and our planet come first, and our core values are Safety and Security, Teamwork, Excellence, Care, and Equity. Learn more about careers at SFO. 

For more information about SFO, visit www.flysfo.com. Follow us on Twitter and Facebook. 

Role description

We are currently hiring for multiple positions in the Aviation Management Division and the Revenue Development & Management Division. The position descriptions are as follows:

1. Aviation Management Division

The Aviation Management Division functions as the Airport’s business and properties department for aviation-related tenants – including all airlines, aviation support providers, airline & fuel consortiums and government agencies located at SFO. Under general direction, the Airport Property Specialist I performs a variety of functions related to the activities and contractual agreements of aviation-related tenants. As a team member of SFO, you will embrace SFO’s core values and SFO’s Racial Equity Action Plan.

The essential functions of this position include:

• Manage aviation-related tenant activities and properties including airport terminals, land, office buildings, warehouse facilities, hangars, fuel systems and off-airport leases in conjunction and coordination with other airport departments.
• Create, negotiate, and manage compliance of contracts governing space and operations of aviation-related tenants; Types of agreements include leases, operating agreements, space and business permits, MOA’s, easements, etc.
• Prepare contracts, reports, letters, billing system entries and other documentation as required.
• Foster strong professional working relationships with airline management, corporate executives, aviation support service managers, and multiple airport divisions to complete transactions, special projects and solve operational or day-to-day issues.
• Identify/promote the highest and best use of airport properties or spaces to maximize airport revenue.
• Perform additional duties as assigned.
• Perform other functions outlined in the 9206 Airport Property Specialist I

1. Revenue Development & Management Division

The Revenue Development & Management Division functions as the Airport’s leasing and property management department for all non-aviation related tenants – including concessionaires that offer Retail, Food & Beverage, or Services located on or near the SFO campus. Under general direction, the Airport Property Specialist I performs a variety of functions related to the activities and contractual agreements related to the tenants. As a team member of SFO, you will embrace SFO’s core values and SFO’s Racial Equity Action Plan.

The essential functions of this position include:

• Manage Concession tenant activities and properties including airport terminals, rental car facilities, fast charging stations and off-airport leases such as the Centralized Receiving and Distribution Center in conjunction and coordination with other airport departments.
• Draft and administer proposals of use, bid packages, leases, permits and other documents relative to concession opportunity sites: negotiate with prospective tenants in the development of bidding guidelines for the awarding of concession contracts, adhering to Commission guidelines and standards in order to maximize potential income and minimize costly alterations to ensure that property is used for activities which conform with codes, policy and developmental strategy; prepare drafts for form and content before submission to management and the Airport's General Counsel; coordinate closely with legal counsel and other staff as appropriate in matters of lease preparation and litigation; prepares Commission packages for management review and approval.
• Manage and administer active agreements: for compliance with Airport policies, procedures and lease terms; inspects properties on a regular basis to ensure compliance with lease terms, Airport and life/safety practices; prepares and monitors maintenance work requests; contact tenants regarding timely and correct payments and resolving delinquent payments; monitors tenant improvement programs for new and existing tenancies, including design review; manages transition of possession of leased premises.
• Prepare contracts, reports, letters, billing system entries and other documentation as required.
• Maintains and foster landlord-tenant relationship: as primary contact with tenants, maintain regular communication with tenants; assist tenants through suggestions in merchandising, facility development, and solve operational or day-to-day issues.
• Identify/promote the highest and best use of airport properties for spaces to maximize airport revenue.
• Perform additional duties as assigned.
• Perform other functions outlined in the 9206 Airport Property Specialist I

Nature of Work: The normal work period is Monday through Friday, however, you will be required to report to work during emergency situations including weekends, evenings, and holidays to facilitate airport emergency support operations.

How to qualify

Education: Possession of a baccalaureate degree from an accredited college or university AND

Experience: Two (2) years of experience in the areas appropriate to the assigned position. These areas may include but are not limited to: market research; evaluation of economic feasibility of leases; the management and leasing of: commercial properties, retail properties, passenger services and advertising, food and beverage concessions, airport/aviation industry tenants, air passenger support services, airline operations, or air cargo operations.

Note: Residential property management experience is not qualifying.

Substitution: Additional qualifying full time work experience (2,000 hours equal one year) as described above may substitute for up to two (2) years of the required education. One (1) year of work experience equal 30 semester units or 45 quarter units.

Special Condition: Possession of a valid California driver’s license.

Note: The special condition is required for positions only at the Aviation Management Division.

One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full time employment.

Applicants must meet the minimum qualification by the final filing date unless otherwise noted.

Desirable Qualifications:

• Excellent oral and written communication skills.
• Experience in leasing and management of airport or commercial real estate properties.
• Experience in management of airport concessions, airline or aviation support services operations and contracts.
• Understanding of complex lease terms and financial analyses.

Verification

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements .

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

SELECTION PROCEDURES

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ): (Weight: Qualifying)

This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQs) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire Evaluation: (Weight: 100%)

Qualified candidates will be sent a Supplemental Questionnaire that must be submitted in order to compete in the recruitment process. All relevant experience, education and/or training must be on the application in order to be reviewed in the rating process. The Training & Experience Questions will be weighted 30% of the overall score, and the Behavioral Consistency Questions will be weighted 70%. The Supplemental Questionnaire is designed to measure the knowledge, skills and/or abilities in job-related areas which may include but not be limited to: knowledge of and ability to draft rental and operating agreements; ability to negotiate; knowledge of current market rates; analytical ability; human relations ability; knowledge of property management procedures; written communication ability; oral communication and presentation ability.

Failure to complete these steps by the established deadlines will result in disqualification. All applicants’ responses to the Supplemental Questionnaire are subject to verification.

A passing score on the Supplemental Questionnaire Evaluation must be achieved in order to be placed/ranked on the Eligible List. Candidates will be placed on the eligible list in rank order according to their final score.

NOTE:  Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Some positions may also require the following:

Customs Clearance

This position requires that the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Custom Access Seal may be submitted to Customs ONLY after employment has commenced. Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination from employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.

What else should I know?

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be six (6) months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf .

Certification: The certification rule for the eligible list resulting from this examination will be Rule of Ten (10).  The hiring department may administer additional position-specific selection procedures prior to making final hiring decisions.

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact recruitment analyst Jillian Perillo at jillian.perillo@flysfo.com.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.