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Career Opportunity

Outreach Coordinator - Capital & Planning Division - Recreation & Parks Dept (3374)

Recruitment: RTF0120007-01148720

Published: July 30, 2022

Accepting applications until: August 05, 2022


R Margarita Recinos -

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: Recreation & Park Commission
Job class: 3374-Volunteer/Outreach Coordinator
Role type: Permanent Exempt What does this mean?
Hours: Full-time


Amid a dynamic and ever-evolving urban landscape, the San Francisco Recreation and Park Department stewards one of the premier urban park systems in America.  San Francisco recently became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park. Considered by San Franciscans to be one of the City’s most popular and effective public agencies, our department manages and maintains more than 225 parks, playgrounds, and open spaces in San Francisco, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100- acre system includes 25 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department’s responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts, and TPC Harding Park golf course.

More than 2,000 talented individuals are part of our team, from gardeners, foresters, and recreation leaders to park rangers, custodians, electricians, painters and planners and capital project managers. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.

Role description

The Planning & Capital Division is currently delivering a portfolio of over 80 Capital Improvement Projects with a value of approximately $800M.  These 80 projects move through planning, design and construction phases, and during each of these phases the projects require a high level of community engagement, communication with the public, internal communication within the Department and external communication with other City departments.  The success of these projects is often dependent on the quality of stakeholder engagement and outreach conducted by the division to set clear project goals and expectations with the public.  We're looking for a Volunteer/Outreach Coordinator to join our team.

Essential Duties & Responsibilities

Create and implement effective outreach engagement strategies with Project Managers.

  • Provide technical assistance to division staff on developing effective outreach engagement strategies and implementing those strategies
  •  Assist Project Managers with the logistics of public outreach on a project-by-project basis;
  • Maintain the technological and data infrastructure necessary to support the Division’s daily communications;
  • Represent the Division in a variety of public forums and settings;
  • Supervise interns to implement outreach strategies;
  • Collaborate with other Department Public Information staff to stay connected with City policies and communication innovations;
  • Collect, manage, and provide data for reporting, such as monthly and quarterly reports, to Department staff and City entities.
  • Design and implement a park intercept survey volunteer program in collaboration with PMs, Planners, other Outreach Coordinator, and Director of Planning and Capital Management.
  • Solicit stakeholder feedback.  In conjunction with Project Managers facilitate stakeholder engagement meetings; develop materials in conjunction with the Project Manger to solicit constituent feedback, explore tradeoffs, and share the department's mission and objectives.
  • Manage outreach and engagement related consultant contracts, including but not limited to graphics design, printing, meeting facilitation, etc.
  • Build and maintain communication infrastructure by utilizing existing technology.
  • Improve systems to communicate and coordinate with RPD staff, including a short, digestible capital project update for internal stakeholders.
  • Provide updates on capital projects to Policy and Public Affairs staff.
  • Identify community, political and communications challenges on projects and coordinate with Policy and Public Affairs to develop a coordinated approach.

How to qualify

Minimum Qualifications:

These minimum qualifications are to be used as a guide for establishing the education, training, experience, special skills and/or license which may be required for employment in the class. Although these minimum qualifications are typical of the class, additional minimum qualifications and special conditions may apply to a particular position and will be stated on the job announcement.

  1. Possession of a baccalaureate degree from an accredited college or university; AND
  2. One year (2000 hours) of experience supervising, coordinating or directing volunteer services and/or community outreach services in an organization which provides services to the public.

Substitution: Additional experience supervising, coordinating or directing volunteer and/or community relations services, as described above, may be substituted for up to two years of the required baccalaureate degree on a year-for-year basis. 

Special Condition:  CA. Driver's License

Desirable Qualifications:

  1. Knowledge of capital project planning and delivery.
  2. Six (6) months of experience in a role dedicated to volunteer or outreach efforts working with community leaders and residents of underserved communities within a public parkland environment.

Verification of Experience and/or Education

Applicants may be required to submit verification of qualifying education and experience, at any point in the application, examination or departmental selection processes. Verification of work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of service, and signature of the employer. San Francisco City and County employees do not need to submit verification of their City employment, but must submit verification of outside experience. San Francisco City and County employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1.

For information on how to verify education requirements, please visit How to Verify Education Requirements.

What else should I know?

Appointment Type:  This is a Permanent Exempt appointment. This position is excluded by the Charter from the competitive Civil Service examination process, is considered “at will” and serves at the discretion of the Appointing Officer with appointment duration of up to three (3) years. 

Compensation:  $83,382 - $109,044 annually

Application Procedure:  Please include a cover letter describing why you are interested in this position, why you are interested in working at SF Recreation and Parks, and how you meet the Desirable Qualifications.

Applications will be screened for relevant qualifying experience.  Additional screening mechanisms may be implemented in order to determine candidates’ qualifications.  Applicants meeting the minimum qualifications are not guaranteed advancement in the selection process. 

Contact: For questions about this position or how to apply, please contact Margarita Recinos at

Additional Information Regarding Employment with the City and County of San Francisco

Race and Social Equity Statement
We believe that parks and open space in San Francisco provides the opportunity to model equitable access for all.  With this belief, San Francisco became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park. The Recreation and Park Department’s goal is to close the gaps and improve equity and access to quality parks and open space, and recreation activities for historically marginalized communities.  

We envision a department that proactively infuses racial and social equity in its internal operations.  With a multi-disciplinary team of talented individuals - gardeners, recreation leaders, park rangers, custodians, craft shop personnel, park and recreation managers and more, the department is committed to doing its part to provide equitable access to parks and programs for all the communities we serve to enjoy, as well as foster a work environment where our differences are celebrated, and everyone has what they need to thrive regardless of their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.