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Career Opportunity

Environmental Operations Manager - SFO (0931) - 123733

Recruitment: RTF0123732-01118410

Published: August 17, 2022


Carol Robert -

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Department: San Francisco International Airport
Job class: 0931-Manager III
Starting salary range: $141,492.00 - $180,622.00 (Range A)
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of the List What does this mean?
List type: Combined Promotive and Entrance


Application Opening: July 20, 2022
Application Deadline: Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM on August 3, 2022
Compensation: $141,492 to $180,622 annually
Recruitment ID: PBT-0931-1123733

San Francisco International Airport (SFO), an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees and strives to be a diverse, equitable, and inclusive employer.

SFO’s mission is to provide an exceptional airport in service to our communities and our core values are Safety and Security, Teamwork, Excellence, Care and Equity. Learn more about careers at SFO.

For more information about SFO, visit Follow us on twitter and facebook.

Role description

Duties & Responsibilities:
Under general direction of the Director of Utility Systems, the Environmental Operations Manager leads the activities of the Environmental Operations Unit. This position oversees the implementation and enforcement of environmental regulations required by Federal, State and Local laws and regulations. The position requires understanding the complexities of water, storm water and air quality, hazardous materials, spill management, pesticide use and material management as well as requires the application of a wide range of technical skills and procedures to determine proper action. This position will also be responsible to achieve the Airport’s “zero” waste-to-landfill strategic plan goal through the design, implementation and tracking of source reduction, reuse, recycling and composting, and recovery policies, programs and projects.  Furthermore, the position determines staffing and project priorities, and ensures that expenditures are in conformance with budget. 

The essential duties and responsibilities of this position include:

1)    Supervises and directs the daily activities and regulatory compliance activities of the Environmental Operations Section and subordinate staff.
2)    Maintains working relationships with regulatory agencies; track, develop, implement, report and/or enforce plans, permit conditions, policies and goals designed to ensure adherences to the following environmental regulations required by multiple regulatory agencies include but are not limited to: Environmental Protection Agency (EPA), Regional Water Quality Control Board (RWQCB), Bay Area Air Quality Management District (BAAQMD), Certified Unified Program Agencies (CUPA), San Mateo County Environmental Health, Department of Toxic Substances Control (DTSC), California Department of Resources Recycling and Recovery (CalRecycle).
3)    Oversees and ensures regulatory requirements and reports are completed and submitted by required deadlines and/or permit schedule including but are not limited to: National Pollutant Discharge Elimination System (NPDES) permit required reports, Title V air quality permit quarterly and annual report, certified unified program agencies (CUPA) compliance reports, etc.
4)    Manages the Airport’s solid waste hauling contract, in support of Zero Waste Goals. Material management task include but not limited to: overseeing and tracking its waste management contract billing and services; coordinating annual waste characterization studies; overseeing SFO’s Green Business Program including outreach and compliance audits; tracking waste diversion metrics; leading SFO Unites Against Hunger food donation program; tracking and reporting solid waste.
5)    Directs and participates in the inspection of wastewater and storm water facilities, commercial, industrial wastewater, and storm water discharges to determine compliance with established standards and regulations, develop and implements wastewater and storm water pollution prevention and spill management programs.
6)    Oversees the Underground Storage Tank (UST) program for the Airport ensuring the Airport meets state, federal or local requirements for UST systems. 
7)    Manages the Refrigerant Monitoring Program, ensuring compliance and prevention of air pollution to mitigate leaks and resultant greenhouse gas emissions.
8)    Works with Airport tenants and agencies on enforcing policies and procedures regarding pest management, zero waste and wastewater, spill and storm water discharges. 
9)    Makes policy recommendations, interprets, and applies policies, laws and regulations to ensure full compliance related to SFO’s environmental services, contracts, capital projects and broader programs.
10)    Manages and allocates resources to the section’s operational budget for the permit and other fees for the Environmental Operations unit and compliance of regulatory requirements.
11)    Represents the Department before local, state and federal agencies in regarding to environmental and regulatory policies; makes presentations to stakeholders and public officials.
12)    Manages positive community relations by developing partnerships with the general public, tenants, regulatory agencies and community and participates in local, regional, and state working groups; and collecting, reporting and best management practice sharing with other airports, large campuses, nonprofits, and all relevant agencies.

How to qualify

Possession of a bachelor’s degree from an accredited college or university in natural science, environmental, mechanical, chemical, civil or sanitary engineering or closely related field, 

Five (5) years of verifiable work experience in environmental compliance programs, wastewater treatment facility, laboratory services, storm water and pollution prevention, or sanitary engineering capacity performing duties comparable to a sanitary engineering/water quality technician, waste, air quality or environmental compliance program management. This experience must include at least three (3) years of supervisory experience. 

Possession of a valid Class C Driver’s License to be presented at the time of appointment. May be required to deal with emergencies outside regular schedule, including nights, weekends, and holidays. 

Desirable Qualifications
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring.

  • Possession of California UST System Operator’s Certificate (From the International Code Council)
  • Possession of Industrial Waste Inspection Grade II Certificate or higher issued by California Water Environment Association
  • Strong ability to strategically plan and problem solve at the Management level.
  • Strong leadership skills when supervising supervisory personnel.
  •  Ability to develop, establish and implement program objectives and action plans with appropriate milestones and timelines to meet program/organizational goals.
  • Knowledge of NPDES permit and State’s Sanitary Sewer Overflow Order compliance
  • Knowledge of sustainability issues related to water quality, treatment, waste management, air quality
  • Knowledge of underground storage tank, emerging pollutant of concerns, spill management

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.”

Management Test Battery (Weight: 40%)
Candidates who meet the minimum qualifications will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list) please click here.

This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Supplemental Questionnaire (Weight: 60%)
Candidates who meet the minimum qualifications will be sent a Supplemental Questionnaire. The Supplemental Questionnaire is designed to measure the knowledge, skills and abilities required for this position.  All candidates’ responses to the Supplemental Questionnaire are subject to verification. All relevant experience, education and/or training must be included in the responses in order to be reviewed in the rating process.

 A passing score on the Management Test Battery, and Supplemental Questionnaire must be achieved in order to be placed/ranked on the Eligible List. Candidates will be placed on the eligible list in rank order according to their final score.

What else should I know?

Transportation Security Administration (TSA) Security Clearance:
Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Customs Clearance:
This position requires that the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Custom Access Seal may be submitted to Customs ONLY after employment has commenced.  Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination from employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of six months, and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see .

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at .

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:


Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.

• Select the “Apply Now” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,,, and

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the Recruiter, Carolina Robert at

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.