Career Opportunity

Junior Sound Inspector, San Francisco Entertainment Commission (1840)

Recruitment: RTF0116099-01126566

Published: September 09, 2022

Accepting applications until: September 30, 2022

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About:

The San Francisco Entertainment Commission regulates, promotes, and enhances entertainment and nightlife in the City and County of San Francisco. The seven-member commission has the authority to accept, review and gather information to conduct hearings for entertainment-related permit applications. The City is becoming more populated, and as density increases, so does sensitivity to the impacts of entertainment. The Entertainment Commission works with venues, festivals and events, and the community to mitigate those impacts through mediation, enforcement, and outreach.

We are committed to providing excellent services for permit holders, neighbors, and our community by fostering creativity, diversity, and equity for San Francisco nightlife and entertainment.

Please visit the Entertainment Commission website to learn more about us.

Role description

Under supervision, the 1840 Junior Sound Inspector works part-time, 20 hours per week (evenings and weekends) alongside one other part-time Sound Inspector and a full-time Senior Inspector who works both in the office and the field supporting the junior team members.

Essential Functions

The essential duties and responsibilities of the position include but are not limited to:

• Support the Entertainment Commission’s field operations to ensure timely response to 3-1-1 complaints and requests for service regarding permitted venues and events on nights and weekends. The role will also respond to SFPD notices of complaints, and assist at the scene if requested.
• Investigate complaints and incidents related to potential violations; interpret, apply, and educate businesses and the general public as it relates to Entertainment permit conditions and existing Public Health Orders issued by the City and County of San Francisco’s Health Officer.
• Thoroughly and accurately document all education and recommendations provided to businesses into a typed investigation report; provide educational materials including but not limited to Entertainment permit conditions, and the Entertainment Commission’s Good Neighbor Policy.
• Communicate with all stakeholders including but not limited to other City Departments and the general public on complaints, incidents, and associated responses; acting as a liaison with other divisions to resolve issues; maintaining effective working relationships; dealing tactfully and effectively with the general public.
• Under direct supervision, maintain administrative reporting, record keeping, and communication for enforcement division including but not limited to tracking and responding to complainants, writing and issuing notices of violation, citations, and making recommendations for permit condition changes, suspensions, and revocations; prepare written and verbal reports to the Director and Deputy Director, as well as the Entertainment Commission; and maintain effective communication with permit holders, other city agencies, and the general public regarding enforcement actions and complaint response, mitigation, and tracking.
• Serves as an educator and mediator among other city agencies, permit holders, permit applicants, and the general public. Acts as a liaison with other agencies to resolve issues related to entertainment that require greater coordination and communication. This includes working with Police, Fire, Health, Planning, and Department of Building Inspection to resolve issues.
• Support the development of enforcement division policies and procedures including the development and maintenance of an enforcement division training and field work manual, and research and make recommendation to the Director regarding potential amendments to Municipal Police Code in order to improve the City’s sound ordinance.
• Perform additional projects and duties as assigned.

How to qualify

Possession of a baccalaureate degree from an accredited college or university with major coursework in public or business administration, accounting, finance, economics, social sciences, education, or related field, or other areas closely related to specific department program or function;

Substitution: May substitute up to two (2) years of the required education with additional qualifying experience in program/office/operations management, budget development and/or administration, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Special Conditions

• Possess a valid CA Driver’s License in order to be eligible to drive a City vehicle for required field work.
• Ability to work nights and weekends performing field work.
• Ability to write detailed investigation reports and communicate professionally both written and verbally.
• Experience using a smart phone and applications.

Desirable Qualifications

The stated desirable qualifications may be used to identify job finalists in the selection process when candidates are referred for hiring.

Skills:

• Experience in Microsoft Office, Outlook, and Google Drive applications.
• Strong decision-making abilities.
• Background or strong interest in entertainment and the arts in San Francisco; knowledge of San Francisco music venues, nightclubs, bars, restaurants, and outdoor festivals.
• Previous experience in or understanding of sound technology.

Ability to:

• Interact with and obtain information from hostile individuals.
• Exercise good judgment in evaluating information and documentation. Ask pertinent questions to elicit necessary information.
• Comply with confidentiality rules.
• Utilize job-related databases.
• Deal effectively with departmental staff and the public; provide excellent customer service, and act in a courteous manner.
• Speak clearly, concisely, and effectively in order to provide clear instructions, answer questions, respond to concerns, and communicate work-related information to staff, permit holders, members of the public, and representatives of other agencies.

Important: Your application MUST include a resume and a cover letter that explains why you are applying for this job, and how your experience makes you a good fit for this role.  To upload these items, please attach using the "additional attachments" function.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

What else should I know?

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Compensation:  $36.9875 - $44.975 hourly

Applicants are encouraged to apply immediately as this recruitment may close at any time, but not before September 30, 2022.

Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6000 or, if hearing impaired at (415) 554-6015 (TTY).

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.