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Career Opportunity

Health Worker 3 -San Francisco Department of Public Health (2587)

Recruitment: RTF0122317-01135333

Published: October 07, 2022

Accepting applications until: October 13, 2022


Juliette Soto -

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: Public Health
Job class: 2587-Health Worker III
Salary range: $74,750.00 - $90,792.00
Role type: Temporary Provisional Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Contact us for more information
Rule: Contact us for more information
List type: Contact us for more information


September 23, 2022: Announcement reopened for further recruitment
October 6, 2022: Announcement closing date amended for further recruitment

Appointment Type: Temporary Provisional (TPV).Temporary Provisional appointments may not exceed three (3) years. A provisional appointee must participate and be successful in a Civil Service Examination for this classification and be selected through an open competitive process in order to be considered for permanent appointment.

  • Application Opening: September 23, 2022 
  • Application Deadline: October 13, 2022
  • Compensation Range: $35.0625 to $42.5875 (Click here for more information)
  • Recruitment ID: TPV-2587-122318

The San Francisco Department of Public Health (DPH) is accepting applications for full time temporary provisional positions in class 2587 Health Worker 3. Currently, there are six (6) positions with special conditions for Mission Mental Health; Drug Court; Skilled Nursing Facility (SNF) 4A; Psychiatry; and Care Coordination & Transition Management. 

The applicant pool resulting from this recruitment may be used to fill future TPV vacancies in this class.

Shift: Days, evenings, nights, weekends, and/or holiday shifts may be required,
depending on the position.

Role description

Under general supervision, the 2587 Health Worker 3, performs a wide variety of the
more difficult paraprofessional duties in a service program; works with professional staff
in extending effective services to clients of the program served; plans, develops, and follows through on all contacts and cases; may supervise a small staff of workers, primarily Health Worker 1 and 2. The essential duties include, but are not limited to the following: 

  • In therapeutic rehabilitation programs, assists in the planning of recreational, educational, and work therapy activities;
  • Interviews and screens patients;
  • Identifies patient’s general condition and assists in assessing specific patient conditions and in treatment planning in conjunction with professional staff;
  • May perform crisis intervention activities;
  • Represents program staff in meetings with local community groups and governmental and social agencies to provide information on the activities and goals of the assigned program;
  • As part of a therapeutic program, may conduct craft, recreation, and other activity groups;
  • As directed, may assist in conducting therapy sessions with professional supervision;
  • Maintains records incidental to other assigned duties, including patient's charts;
  • May conduct surveys and operate technical equipment;
  • Supervises others, primarily in the lower Health Worker classifications; and
  • When assigned to a specialized activities program, plans, implements, supervises, coordinates, publicizes, evaluates and documents the activities for patients, including social, creative, educational, physical and religious programs.

The 2587 Health Worker III performs other related duties as assigned/required.

How to qualify


  1. Two (2) years of verifiable experience within the last five (5) years, working with a culturally diverse population performing a combination of at least two (2) of the following duties:
  • serving as a liaison between targeted communities and healthcare agencies;
  • providing culturally appropriate health education/information and outreach to targeted populations;
  • providing referral and follow up services or otherwise coordinating care;
  • providing informal counseling, social support and advocacy to targeted populations;
  • escorting and transporting clients;
  • providing courier /dispatcher functions;
  • performing pre-clinical examinations of vital statistics, such as measuring a patient’s weight, height, temperature and blood pressure.


      2.Six (6) months of activity therapist experience; OR

      3. Bilingual fluency in English and Cantonese; OR

      4. Possession of a valid Alcohol & Drug Programs Counselor Certification accredited by the National Commission for Certifying Agencies (NCCA) per the State of California*; OR

      5. Possession of a valid Alcohol & Drug Programs Counselor Certification accredited by the National Commission for Certifying Agencies (NCCA) per the State of California*; and

    5A. Bilingual fluency in English and Spanish.   

*Note: Certification as an Alcohol and Drugs Program must be from one of the certifying  organizations approved by the Department of Health Care Services (DHCS). The list of approved certifying agencies can be found here.

Substitution: Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of experience for minimum qualification #1.

The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this class code.

One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Applicants must meet the minimum qualification requirement by the final filing date
unless otherwise noted.

Verification of Experience:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Verification of Education: If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. PLEASE BE SURE TO COMPLETE YOUR APPLICATION PRIOR TO SUBMISSION.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

What else should I know?

Selection Procedures: 
The selection procedure will include evaluation of the application packet in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. 

Language Proficiency Exam:
For positions requiring bilingual fluency, candidates deemed qualified who meet the
special language condition must pass a departmentally approved language proficiency
exam prior to appointment. Only those eligible candidates who pass the bilingual
proficiency test will be considered for the bilingual position.

Additional information

  1. Licensure/Certification/Registration: Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.
  2. Note on ICARE: Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions:
  3. Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.
  4. Note on Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing. Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a FaceFitting Respirator.
  5. Medical Examination/Drug Testing: Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.
  6. DPH statement of Diversity, Equity and Inclusion
    The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the diversity of its workforce. All employees are required to participate in the Department of Public Health's work to advance equity, inclusion, and diversity through: 

  • Commitment to providing exceptional care and services to all residents of the City and County of San Francisco service population, with heightened awareness of responsiveness to racially, ethnically, and culturally diverse members of the service population and the DPH workforce. 

  • Desire and commitment to lead and participate in anti-racism, racial justice, and equity work that improves quality of patient care and employee experiences; along with the commitment and fortitude to drive change in these areas. 

  • Desire to work with, relate to, serve, and support a diverse service population and workforce. 

  • Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

Additional information regarding Employment with the City and County of San Francisco:

How to Apply:
 Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.

  • Select the “I’m Interested” button and follow instructions on the screen

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at or (415)554-2915.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.