Career Opportunity
8229-Manager of Museum Security Services - Fine Arts Museums
Recruitment: RTF0121480-01122251
Published: October 28, 2022
Apply using SmartRecruiters, the City and County of San Francisco's application portal.
Job class: 8229-Manager of Museum Security Services
Salary range: $97,032.00 - $130,130.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of the List
List type: Combined Promotive and Entrance
About:
This is a Position-Based Test conducted in accordance with Rule 111A.
Specific information regarding this recruitment process:
Application Opening - Friday, October 28, 2022
Application Deadline - Friday, November 11, 2022
Compensation for the 8229 position ranges from $89,882 to $120,510 annually
Eligible List duration resulting from this examination will be six (6) months.
Certification Rule is Rule of the List
Recruitment ID: PBT-8229-121481; RTF01122251
DEPARTMENT OVERVIEW:
The Fine Arts Museums of San Francisco are the city's largest public arts institutions and are comprised of the de Young and the Legion of Honor museums. The de Young, designed by Herzog & de Meuron and located in Golden Gate Park, showcases American art from the 17th through the 21st centuries, international contemporary art, textiles and costumes, and art from the Americas, the Pacific, and Africa. The Legion of Honor displays a collection of over 4,000 years of ancient and European art including Auguste Rodin's The Thinker and houses the Achenbach Foundation for Graphic Arts in a Beaux-Arts style building overlooking Lincoln Park and the Golden Gate Bridge. The staff, the Board of Trustees, the volunteers, and various support groups are continuously working together to ensure the optimal utilization, display, preservation, and enrichment of this magnificent collection. The Fine Arts Museums believe that each employee contributes directly to the Museums' growth and success, and upholds the Museums' mission to make art accessible to the large and diverse Bay Area audience.
We Value Equal Employment Opportunity!
The Fine Arts Museums of San Francisco connect art, people and ideas. Echoing the inclusive values of our region, we warmly welcome people of all backgrounds, connecting them to each other and to a world of art and ideas through programming that sparks curiosity and dialogue. Between our two museums, you can experience a world of possibilities.
SECTION DESCRIPTION:
The Security Department of the Fine Arts Museums of San Francisco strives to create and maintain a safe and secure environment at both the de Young Museum and the Legion of Honor. Our mission is to provide professional, high quality Security protection services to the public and staff and for the art collections displayed and stored within the Fine Arts Museums. As a member of the Security Management team, this position will work closely with other local agencies, including but not limited to the San Francisco Police, Fire, Health and Parks and Recreation Departments to ensure proper delivery of municipal services at every possible level.
Role description
The Manager of Museum Security Services reports to the Director of Museum Security Services. This position assists in the management of a comprehensive security program for the Fine Arts Museums to ensure the protection, security, and safety of the building, collections, staff, and visitors; directly supervises a team of museum security supervisors; insures, through training and coaching, the adherence to policies, procedures, and best practices in the security industry; plans, coordinates, and evaluates special events security, including budget development and control; oversees the security department in the absence of the Director of Museum Security Services. This position requires the ability to supervise, monitor and handle all areas of Security. If you enjoy working with people of diverse backgrounds, while problem solving and dealing with a wide range of minor to major issues, we encourage you to apply!
ESSENTIAL DUTIES:
The essential duties and responsibilities of the position include but are not limited to:
1. Assisting the Director of Museum Security Services in planning, directing, and managing the staff and operations of the Security Department to provide 24 hour-a-day protection and security; coordinating security with all events, exhibits, and day-to-day operations in a manner which ensures the safety of the public and the protection of the collections; assisting, advising, and guiding museum departments regarding security regulations and procedures, and providing recommendations for improving security throughout the museum.
2. Directly supervising a team of Class 8228 Museum Security Supervisors; ensuring, through training and guidance, their compliance with policies and procedures, and the readiness of the security staff to effectively cope with security issues and emergencies; evaluating the performance of subordinate staff; writing performance evaluations for supervisors and insuring reviews for all officers are completed in a timely manner; counseling and initiating disciplinary actions as required.
3. Planning, coordinating, and evaluating special events security; developing and administering departmental budget in relation to Special Event planning; establishing appropriate staffing levels and overseeing scheduling to meet event needs; providing estimates on security costs to user departments; tracking event budgets and reconciling through Museum Finance department.
4. Developing methods of incident reporting utilizing computerized databases; generating regular and customized reports as required.
5. Conducting and initiating investigations as appropriate and preparing recommendations for addressing performance and conduct issues.
6. Overseeing security equipment issuance and maintenance; managing and using electronic security systems; recommending the enhancement or purchase of security equipment; overseeing the collection and archiving of security video surveillance data.
7. Working with the Visitor Experience Services Department to administer policies and procedures relative to daily visitor access-related operations; ensuring that all security personnel are trained and evaluated relative to visitor services.
8. Maintaining current knowledge of security-related state and federal laws, fire protection and other pertinent safety laws and codes; security systems and technical equipment; security issues in museum field, particularly the art museum field.
9. Acts as Director of Museum Security Services, including all responsibilities, when designated.
How to qualify
Minimum Qualifications:
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.
Education: Possession of a baccalaureate degree from an accredited college or university; and
Experience: Three (3) years of supervisory experience managing an operational law-enforcement unit, loss prevention program; security force or criminal investigative unit, including experience in investigations, emergency preparedness and demonstrated success in team leadership, staff supervision, and budget management. Experience in the field of protection of high-value or cultural property is highly desirable.
Substitution: Additional experience in security operations, law enforcement or loss prevention may be substituted for the required degree on a year-for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one year.
Applicants must meet the minimum qualification requirements by the final filing date unless otherwise noted.
Desirable Qualifications:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for selection.
Experience working with various levels of management, and labor unions
Ability to coordinate and provide training to staff
Ability to analyze issues and provide comprehensive advice and support to management regarding security operation issues
Experience using applications and databases for security and office management
Experience supervising 15 or more employees
Experience in evaluating the performance of staff
Verification of Education and Experience:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.
Failure to provide the required verification, or request for waiver when requested may result in rejection of application.
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.
SELECTION PROCEDURES:
Minimum Qualification Supplemental Questionnaire (MQSQ) (Weight: Qualifying): Applicants will be required to complete a Minimum Qualification Supplemental Questionnaire by email after submitting their application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQs) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. The MQSQ must be submitted with your official application. The link to the MQSQ Form will be emailed to the applicant after the application has been submitted.
Supplemental Examination (Weight 100%): Candidates who meet the minimum qualifications will be sent a Supplemental Questionnaire via email at the closing of the filing period. The Supplemental Questionnaire Evaluation serves as the examination for this position and is designed to measure knowledge, skills and/or abilities in job-related areas. A passing score must be achieved on the Supplemental Questionnaire Evaluation in order to continue in the selection process. Applicants will be given a deadline to return the Supplemental Questionnaire. Those who do not respond by the established deadline will not be eligible to continue in the examination process and will not be added to the eligibility list resulting from this process.
Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law.
However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be of 6 months, and may be extended with the approval of the Human Resources Director.
To find Departments which use this classification, please see: https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and- Department-FY-2021-22.pdf.
What else should I know?
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .
The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
Additional Information Regarding Employment with the City and County of San Francisco:
Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact Melissa J. Cayabyab at Mcayabyab@famsf.org.
CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.