Skip to content

Career Opportunity

IT Project Director (1070) Department of Public Health

Recruitment: REF18699Z

Published: December 03, 2022


Diane Zhou -

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: Public Health
Job class: 1070-IS Project Director
Salary range: $157,326.00 - $213,148.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of 10 What does this mean?
List type: Combined Promotive and Entrance


The San Francisco Department of Public Health (SFDPH) has the mission to protect and promote the health of all San Franciscans.  SFDPH provides direct services at Zuckerberg San Francisco General Hospital, Laguna Honda Hospital, Population Health clinics, Jail Health, community behavioral health and a network of primary care health centers across the city.  SFDPH has employs over 8000 people and has an annual budget of $2.4 billion.

We are seeking to fill a number of 1070 IS Project Director positions across multiple teams within the IT Department – this includes positions with the Office of the CIO and the Metrics, Analytics and Data Integration teams.  For program specific position descriptions, click on the corresponding "Program Specific Job Descriptions” below.

This is a Position-Based Test conducted in accordance with Civil Service Rule 111A

Application Opening – Thursday, November 10, 2022
Application Deadline – the application filing will be open continuously at least through Tuesday, November 29, 2022 and will close any time thereafter.
Employment Type: Full-Time
Appointment Type: Permanent Civil Service
Recruitment ID: PBT-1070-120146

DPH statement of Diversity, Equity and Inclusion
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the diversity of its workforce. All employees are required to participate in the Department of Public Health's work to advance equity, inclusion, and diversity through: 

  • Commitment to providing exceptional care and services to all residents of the City and County of San Francisco service population, with heightened awareness of responsiveness to racially, ethnically, and culturally diverse members of the service population and the DPH workforce. 
  • Desire and commitment to lead and participate in anti-racism, racial justice, and equity work that improves quality of patient care and employee experiences; along with the commitment and fortitude to drive change in these areas. 
  • Desire to work with, relate to, serve, and support a diverse service population and workforce. 
  • Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

Role description

Examples of Essential Duties:

  • Strong analytical, technical, and troubleshooting skills
  • Ability to work in a complex environment
  • Ability to coordinate activities involving multiple staff, including vendors and subject matter experts.
  • Ability to understand organizational requirements and their impact on the technical aspects of a solution
  • Responsible for tracking tasks, defining next steps, identifying accountability owners.
  • Align work requests to the department’s overall true north goals and objectives.
  • Plan, prioritize and manage workload to enable timely completion of tasks.  Recommend procedures consistent with departmental directives, policies, and regulations.
  • Utilize Microsoft products including MS Teams, SharePoint, and MS Office products.
  • Utilize business tools such as DocuSign, PeopleSoft, Power BI, Tableau and ServiceNow.
  •  Performs other related duties as assigned.


Knowledge, Skills, and Abilities:

  • Ability to understand organizational requirements and their impact on the technical aspects of a solution
  • Ability to coordinate activities involving multiple staff, including vendors and subject matter experts.
  • Ability to work across IT service areas and IT management.
  • Ability to work in a complex environment
  • Ability to clearly communicate, coach, teach, learn, and lead.
  • Strong analytical, technical, and troubleshooting skills


Program Specific Job Descriptions:

How to qualify

Applicants must meet the minimum qualification requirement by the final filing dare unless otherwise noted.


Minimum Qualifications (Required)

An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field]; AND

Seven (7) years of experience in system administration, information systems development, maintenance and support, or information technology project management, including two (2) years of supervisory experience. Additionally, two (2) years of these experience should be in the area of Healthcare Information Technology.

Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

Supervisory experience may differ from Managerial experience as outlined by the San Francisco Department of Human Resource.  Please see the URL below.

Desired Qualifications:

  • Experience working in a Healthcare environment
  • Strong written and oral communication skills
  • Strong working experience with collaboration and communication tools
  • Strong working experience with Microsoft O365
  • Experience with data visualization tools such as Power BI or Tableau
  • Knowledge of LEAN fundamentals

Important Note: Please be clear in your application exactly how you meet the minimum qualifications listed above. The information entered in your Smart Recruiters application will be used to determine whether you meet the minimum qualifications. A resume cannot substitute for the need to fully complete your employment application.

Verification of Experience: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Verification of Education: If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): Applicants will be required to complete a Minimum Qualification Supplemental Questionnaire that will be emailed. Applicants will be required to respond to the MQSQ in the time frame indicated, and submit their answers as directed. 

Supplemental Questionnaire: Weight: 100% 
Qualified candidates will be sent a supplemental questionnaire exam that must be completed by the set date. Candidates will be evaluated on their relative knowledge, skill and ability levels in job-related areas. Supplemental Questionnaire will be evaluated in relations to the knowledge, skills and abilities required for this class. A passing score must be achieved on the Supplemental Questionnaire in order to be placed/ranked on the Eligible List. Candidate responses on the Supplemental Questionnaire cannot be changed once submitted. Candidates will be placed in rank order according to their final score on the Supplemental Questionnaire.  

The department may administer additional position-specific selection procedures to make final hiring decisions.

Candidate scores on these examinations may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Eligible List/Score Report: 
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. 

The duration of the eligible list resulting from this examination process will be of twelve (12) months, and may be extended with the approval of the Human Resources Director. 

The certification rule for the eligible list resulting from this examination will be Rule of 10 scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see click here.

What else should I know?

Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications, and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at

Applications for City and County of San Francisco jobs are only accepted through an online process. Select the “I’m Interested” button located at the top right of this page. Then, follow the directions on the screen.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Resumes will not be accepted in lieu of a city and county of San Francisco completed application for this position or any position.

Additional information regarding Employment with the City and County of San Francisco:

COVID-19 Policies
Personal Protective Equipment (PPE)
Medical Examination Prior to Hiring
Electronic Health Record (EHR)
Note on ICARE
Other Conditions of Employment and Important Information
Information About the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodations
Veteran's Preference
Seniority Credit in Promotional Examinations
Right to Work
Copies of Application Documents
Diversity Statement

If you have any questions regarding this recruitment or application process, please contact Diane Zhou at or (415) 554-2913.

All of your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.