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Career Opportunity

1429-Nurses Staffing Assistant

Recruitment: RTF0127523-01055853

Published: November 18, 2022

Accepting applications until: January 04, 2023


Lilibelle I Thompson -

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Department: Public Health
Job class: 1429-Nurses Staffing Assistant
Salary range: $68,640.00 - $83,408.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of 10 What does this mean?
List type: Entrance


This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.

Application Opening: Thursday, November 10, 2022

Application Deadline: The application filing will be open continuously at least through Tuesday, November 29, 2022 and will close any time thereafter.

Compensation Range: $65,494 - $79,560 annually

Recruitment ID: PBT-1429-127555

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health.

The San Francisco Health Network is the City's only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

Equity, Diversity, and Inclusion

All employees are required to participate in the Department of Public Health's work in equity, diversity, and inclusion through:

  • Commitment to providing first-class care and service to all members of the DPH service population, with heightened sensitivity and awareness to racial, ethnic, and culturally diverse members of the DPH’s workforce and patient populations.
  • Desire and commitment to lead and participate in antiracism, racial justice, and equity work that impacts quality of patient care, and improvements in employee experiences; along with the commitment and fortitude to push and drive change in these areas.
  • Desire to work with, relate to, serve, and support a diverse workforce and patient population.
  • Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, and sexuality.

Role description

Under general supervision, coordinates daily staffing levels for all nursing units on a specific shift by scheduling staff necessary to provide safe levels of nursing care; monitors licenses and certification of nursing personnel; prepares and maintains a variety of records and reports; and performs related duties as required.

Examples of Essential Duties: 

  1. Implements and coordinates, under professional nursing supervision, the daily staffing schedules of inpatient nursing units according to census, patient acuity, skill mix requirements, and availability of regular and per them nursing personnel.
  2. Receives and records phone calls from nursing personnel that impact on staffing and informs the nursing supervisor and unit staff of changes in staffing.
  3. Coordinates and monitors patient flow through hospital units.
  4. Maintains a variety of data regarding staff and unit characteristics to assist in the planning, implementation and coordination of daily nursing staffing levels.
  5. Prepares and distributes various computer reports such as unit time schedules, productivity reports, position control reports, individual attendance reports, license monitoring reports and turnover reports; maintains all records pertaining to staffing and payroll.
  6. Monitors license expiration for licensed personnel; monitors CPR expirations for all personnel.

How to qualify

Minimum Qualifications (Required):  

Two (2) years of highly responsible and diversified clerical experience resolving difficult operational and procedural problems, and researching, compiling and organizing data.

One year of full-time employment is equivalent to 2,000 hours of work experience (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours a week are not included in the calculation to determine full-time employment.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications listed above. Applications that do not appear to meet the minimum qualifications will not move forward in the recruitment process.

Eligible List/Score Report

A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see

What else should I know?

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

Selection Procedures

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying):

Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Written Examination (Weight: 100%):

Candidates who meet the minimum qualifications will be invited to participate in a written, multiple-choice examination designed to measure their relative knowledge, skills and abilities in job-related areas. The multiple-choice examination will cover job-related areas that include but are not limited to: knowledge of record maintenance, ability to grasp and retain details, knowledge of computerized information systems, knowledge of basic data interpretation, ability to work under stressful situations, and interpersonal abilities; oral and written communication; ability to plan, organize, and complete work rapidly and efficiently to meet deadlines, while working independently; ability to approach problem solving with creativity, logic, and good judgment; knowledge of Inpatient nursing staffing operations in a hospital setting; knowledge of business arithmetic; and/or knowledge of modern office practices and procedures. Candidates must obtain a passing score in order to continue in the selection process and will be placed on the eligible list/score report in rank order according to their written examination score. This is a standardized examination; therefore, test questions and test answers are not available for public inspection or review.

The Multiple-choice Test Preparation Manual, designed to provide tips and guidance on how to prepare and take multiple-choice examinations, can be obtained at:


Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.

Select the “I’m Interested” button and follow instructions on the screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,, and

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.  

Certification Rule

The certification rule for this selection process will be Rule of Ten Scores.

Terms of Announcement and Appeal Rights:

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1 and Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

1.      Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at . The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others.

Important Information:

HR Analyst Information

If you have any questions regarding this recruitment or application process, please contact Ileana Enriquez via 415-554-2780.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.