Career Opportunity

Electrical and Instrumentation Maintenance Manager - Water Supply and Treatment - SFPUC (0931) - (124785)

Recruitment: RTF0124784-01105371

Published: February 16, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

About:

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

Amended 2/16/2023 to extend the filing deadline.
Amended 2/16/2023 to update the job description, minimum and desirable qualifications, and selection procedures.
Candidates who have already submitted an application do not need to re-apply.

•    Application Opening: November 23, 2022
•    Application Filing Deadline: March 3, 2023
•    Annual Salary: $141,492 - $180,622
•    Recruitment ID: PBT-0931-124785; RTF0124784

WHO ARE WE? 
San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.org/.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. 

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.org/about-us/careers-sfpuc

Role description

Under general direction from the Maintenance Manager, the Electrical and Instrumentation Maintenance Manager at the Water Supply and Treatment Division (WSTD) will manage the electrical and instrumentation teams which are responsible for the maintenance, repair and modification of machinery, equipment and electrical systems that are part of the Regional Water System’s water treatment and transmission facilities. These systems, equipment and machinery include low voltage (less than 600 volts) and medium voltage (600 to 60,000 volts) equipment, circuit breakers, switchgears, water quality instruments, chemical feed systems, security and fire protection systems, SCADA, photovoltaic, uninterruptible power supplies, closed circuit TV, servers, network and fiber optics, remote terminal units, communication and radio systems, instrument and control systems, and telemetering and control systems.  Responsible for the direct supervision of craft general forepersons who will supervise their respective workers in those matters pertaining to craft or trade techniques or methods.

The essential duties of this position include but are not limited to the following:

• Works closely with the 0933 Maintenance Manager, Engineering, Systems Operations, Management, Maintenance and Distribution sections to achieve maintenance and SFPUC level of service goals for WSTD
• Manages craft general forepersons (supervisor II’s) in the Electrician, Utility Electrician, and/or Electronic Maintenance Technician class series who are responsible for supervising subordinate staff.
• Assists with valuation, support and coordination of operations by delegating responsibility and distributing workload through subordinate supervisor II’s, including planning and prioritizing work to establish workflow and maintain production targets
• Prepares biannual budget projections a variety of correspondence, procedures and other written materials
• May serve as the point of contact when interacting with representatives of various City and County Departments, PG&E and other utility providers to ensure that legal and operating requirements are met and planned for operational needs.
• May serve as a point of contact when interacting with Union Representatives and management, in consultation with employee and labor relations, regarding resolution of disputes related to work distribution
• Provides direction and guidance to operational staff, resolves complex issues, evaluates alternative solutions and authorizes appropriate courses of action to maximize operational effectiveness
• Assists in the development, motivation and advancement of the team
• Conducts performance evaluations of subordinate 2nd level supervisors, resolves conflicts, and responds to inquiries and complaints in a timely manner
• May assist and support subordinate Supervisor II’s with dispute resolutions related to Interpretation and enforcement of federal, state and local electrical codes to ensure compliance
• Coordinates work with other WSTD shops, City departments, WSTD facilities, contractors, project teams and utility liaisons
• Ensures compliance with regulatory requirements, safety trainings and job specific trainings
• Attend and participate in project, operation, maintenance, planning and any other organizational meetings

The ideal candidate will have a demonstrated track record and ability to exercise the following competencies: 

Motivation: Creates an environment where people are inspired to pursue their highest levels of performance. Identifies and promotes methods for motivating self and others. 

Conflict Management and Resolution: Preserves productive and professional relationships by identifying conflict, addressing issues, and arriving at best possible outcomes.

Talent Management: Builds and develops a highly-skilled workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited and provides resources and support to ensure that the workforce is able to meet current and future business needs.

Innovation: Creates a thriving culture in which employees feel both safe and encouraged to explore new ideas and improve existing ones; develops new insights, questions conventional approaches, and encourages others to develop new ideas and innovations. 

Accountability: Acts with integrity, honesty, and fairness; inspires trust. Clearly defines roles and responsibilities for self and others. Holds self and others to their roles and responsibilities. Complies with legal and ethical guidelines. Acts as a responsible steward of the resources entrusted to the SFPUC. 

How to qualify

Education: Possession of a baccalaureate degree from an accredited college or university

Experience: 5 years of experience in the operations, maintenance, and/or planning of water or wastewater facilities or systems, of which 3 years must include supervising water or wastewater utility staff

License: Current valid driver’s license

Substitution: Additional qualifying experience may substitute for the education requirement on a year for year basis. One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units. 

One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring:

• Experience with maintenance in a large water utility
• Experience with CMMS/Maximo

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. 

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: 

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): Candidates will be required to complete a Minimum Qualification Supplemental Questionnaire (MQSQ) as part of the employment application at a later time. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire Examination (Weight: 100%): Candidates who meet minimum qualifications will be invited via a separate link to complete the Supplemental Questionnaire Examination. The purpose of the Supplemental Questionnaire Examination is to evaluate the experience, knowledge, skills and abilities that candidates possess in job-related areas, which have been identified as critical for this position and include, but are not limited to: 

• Knowledge of principles and practices of management, administration, budgeting, training and personnel management
• Knowledge of Federal, State and local rules and regulations pertaining to electrical codes and ordinances
• Ability to manage, and coordinate groups of employees, including the ability to motivate, develop, evaluate and discipline subordinates
• Ability to establish and maintain effective working relationships with departmental staff, representatives of other agencies and the public
• Ability to communicate clearly, concisely and in a well-organized and effective manner, both orally and in writing, including the ability to prepare concise reports
• Ability to authorize expenditures and monitor staff payroll and overtime to ensure operational objectives are met in the most efficient manner
• Knowledge of the operations and management of water treatment and transmission facilities
• Knowledge of computer applications associated with the work such as Maximo and eTime
• Ability to assess unusual or emergency operating conditions and direct appropriate action
• Ability to read blueprints and drawings
• Ability to multi-task and coordinate activities and meet multiple standards and guidelines
• Ability to authorize training and coordinate staff development activities

A passing score must be achieved on the Supplemental Questionnaire Examination in order to continue in the selection process and be placed on the eligible list.

Candidates will be placed on the eligible list in rank order according to their final score. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

The department may administer additional position-specific selection procedures to make final hiring decisions.    

What else should I know?

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. 

The duration of the eligible list resulting from this examination process will be of 6 months, and may be extended with the approval of the Human Resources Director. 

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf. 

Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov and begin the application process. 

•    Select the “Apply Now” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com). 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Stefanie Lim, at SMLim@sfwater.org or 415-916-6632.

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.