Career Opportunity

Medical Evaluations Assistant (2430)

Recruitment: REF6231B

Published: March 07, 2023

Accepting applications until: March 17, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

About:

Interested applicants are encouraged to apply immediately, as the announcement may close at any time

The Department of Public Health is accepting applications in class 2430 Medical Evaluations Assistant. 

Positions are located throughout the Department of Public Health, including Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG), an acute care hospital and Level I Trauma Center providing extensive, emergency, and inpatient and outpatient services; Laguna Honda Hospital and Rehabilitation Center (LHH); and at the Department of Public Health’s neighborhood health centers and clinics.

• Application Opening: Friday, February 11, 2022
• Application Deadline: Amended Friday, March 17, 2023
• Compensation: $60,554 - $92,612 Yearly
• Appointment Type: Permanent Civil Service
• Exam Type: Entrance
• Recruitment ID: Amended CBT-2430-120352
• Work hours: Variable depending on location. Some positions may require working evening, night, weekend, and holiday shifts
• Employment Type: Full-Time, Part-Time

Amendment dates:

• 2/28/2022 - updated filing deadline from 3/4/2022 to 3/18/2022
• 3/14/2022 - updated filing deadline from 3/18/2022 to 4/8/2022
• 3/17/2022 - license qualifications required at the time of appointment
• 4/07/2022 - updated filing deadline from 4/8/2022 to continuous and may close at any time
• 7/01/2022 - updated compensation information

DPH statement of Diversity, Equity, and Inclusion: The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the diversity of its workforce. All employees are required to participate in the Department of Public Health's work to advance equity, inclusion, and diversity through: 

• Commitment to providing exceptional care and services to all residents of the City and County of San Francisco service population, with heightened awareness of responsiveness to racially, ethnically, and culturally diverse members of the service population and the DPH workforce. 
• Desire and commitment to lead and participate in anti-racism, racial justice, and equity work that improves quality of patient care and employee experiences; along with the commitment and fortitude to drive change in these areas. 
• Desire to work with, relate to, serve, and support a diverse service population and workforce. 
• Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov and begin the application process.

Select the “I’m Interested” button and follow instructions on the screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, @smartrecruiters.com, and @careers.sf.gov).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.  

Role description

Under immediate supervision of a licensed provider, registered nurse, or nurse manager, the Medical Evaluations Assistant performs duties which assist in providing medical evaluation, treatment, and care, including the administration and evaluation of routine medical tests.

Essential Duties:
The 2430 Medical Evaluations Assistant performs the following essential job functions:

• Administers medical tests and treatments to patients including but not limited to Snellen, hearing, venipuncture, immunization, electrocardiogram (ECG), electroencephalogram (EEG), and spirometry;
• Assists the provider performing various physical examinations and procedures;
• Cleans and performs simple maintenance of instruments and equipment;
• Maintains inventory of medical forms
• Maintains proper inventory (including ordering supplies) and stocking of examination supplies;
• Operates and uses medical testing equipment;
• Performs check-ins, intake, and post-examination duties;
• Reviews medical examination procedures with patients;
• Performs medical data entry and retrieval duties;
• Performs and documents physical and written screening of patients;
• Processes patient medical records (including reviewing patient medical records, identifying health care maintenance needs or visit needs);
• Provides patient and family instruction in preventative health issues;
• Assists patients with activities of daily living and transport.

The 2430 Medical Evaluations Assistant also performs other related duties as assigned.

How to qualify

Minimum Qualifications - Required

EDUCATION: Possession of a recognized Medical Assistant Degree or Certificate;

AND

LICENSE: Possession of a valid Certified Phlebotomy Technician I Certificate, issued by the State of California, Department of Health Services. (Please attach a copy)

• License status must be “Valid & Current” according to cdph.ca.gov/Programs/OSPHLD/LFS/Pages/licensesearch.aspx
• License is required at the time of appointment

Substitution: Any of the following may substitute for the required education:.

• Completion of an EMT-P (Emergency Medical Technician/Paramedic) Training Program;
• Completion of an EMT Training Program AND two (2) years (equivalent to 4,000 hours) of verifiable medical assisting work experience;
• Completion of a U.S. Military Corpsman Training Program.

One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring:

1. Telemetry for arrhythmias:

• Experience monitoring telemetry for arrhythmias; 
• Completion of an arrhythmia course and passed ECG test;
• Possession of an Electrocardiogram (ECG) Technician certification.

Some positions will require applicants to possess one or more special conditions, which include but is not limited to:

1. Some positions require lifting, moving or carrying from 30 – 50 lbs. of weight.

2. Some positions require ability to assist mobility-impaired patients in and out of wheelchairs, and off and onto examination tables.

3. Bilingual Proficiency: Some positions may require bilingual fluency in a variety of languages depending upon the department's bilingual needs. Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) in which they claim proficiency.

Important Note: Please be clear in your application exactly how you meet the minimum qualifications listed above. The information entered in your Smart Recruiters application will be used to determine whether you meet the minimum qualifications. A resume cannot substitute for the need to fully complete your employment application.

Verification of Experience: http://sfdhr.org/getting-job#verification Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Verification of Education: If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): Applicants may be required to complete a Minimum Qualification Supplemental Questionnaire (MQSQ) at any point in the recruitment process. The MQSQ will be emailed to the email address listed on the applicant’s online job application. Applicants must complete and submit the MQSQ as directed in the time frame indicated to continue in the recruitment process. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. All statements made on MQSQ are subject to verification and must be consistent with the online application.

Written Examination (Weight: 100%): Candidates who meet the minimum qualifications will be invited to participate in a written multiple-choice examination to determine their relative knowledge, skill, and ability level in one or more of the following job-related areas as appropriate. These areas may include but are not to be limited to: knowledge of medical terminology and procedures; knowledge of medical examination and procedures; knowledge of medical testing equipment; ability to plan and organize; ability to operate a computer and navigate through basic software programs; communication/human relations ability, and ability to record keep.

This is a standardized examination; therefore, test questions and test answers are not available for public inspection or review. Candidates must achieve a passing score in order to continue in the selection process. Candidates will be placed on the confidential eligible list/score report in rank order according to their final score.

Your written exam score will be "banked" for one (1) year. During this one-year period, you will not be required to re-take this examination for another 2430 Medical Evaluations Assistant announcement. If another announcement is held within twelve months of the date of this examination, and it requires this written test, your score will be automatically applied to that announcement. Re-testing is permitted no sooner than twelve (12) months from the date of the examination and only in association with your eligibility for another announcement for which this test is used.

Language Proficiency Exam: For positions requiring bilingual fluency, candidates deemed qualified who meet the special language condition must pass a departmentally approved language proficiency exam prior to appointment. Only those eligible candidates who pass the bilingual proficiency test will be considered for the bilingual position. Applicants must indicate on the application form the language(s) in which they claim proficiency.

Eligible List/Score Report: Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. The duration of the eligible list resulting from this examination process will be of six (6) months and may be extended with the approval of the Human Resources Director.

Certification: The certification rule used for the eligible list resulting from this selection procedure will be Rule of Three (3) Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

What else should I know?

Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov. The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications, and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

Statement on Equity, Diversity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all. 

Licensure/Certification/Registration: Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.

ICARE: Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions: https://zuckerbergsanfranciscogeneral.org/about-us/.

Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.

Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e., weakens the seal between the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing. Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator.

Medical Examination/Drug Testing: Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test. Medical Examination Information

Additional information regarding Employment with the City and County of San Francisco:

• Diversity Statement
• Information about the Hiring Process
• Conviction History
• Disaster Service Workers
• Employee Benefits Overview
• Equal Employment Opportunity
• Copies of Application Documents
• Right to Work
• Reasonable Accommodation
• Veterans Preference

If you have any questions regarding this recruitment or application process, please contact Herbert Chau at herbert.chau@sfdph.org or (628) 271-6707.

All of your information will be kept confidential according to EEO guidelines

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.