Career Opportunity

Nurse Manager (Maternal, Child and Adolescent Health) - Department of Public Health (2322)

Recruitment: REF19707X

Published: February 27, 2023

Accepting applications until: February 27, 2023

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About:

Shift: Varied. Days, evening, nights, weekends and/or holiday shifts may be required, depending on position. 
Location: The location will vary based on program area. 

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health.

The San Francisco Health Network is the City's only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG), Laguna Honda Hospital and Rehabilitation Center (LHH), and over 15 primary care health centers.

The Department of Public Health – Maternal, Child, and Adolescent Health (MCAH) Section is accepting applications for class 2322 Nurse Manager (MCAH). The mission of MCAH Section is to promote the health and well-being of San Francisco women of childbearing age, infants, children and adolescents. MCAH focuses on populations at increased risk of adverse health outcomes by virtue of financial, language or cultural barriers, racism, or mental or physical disabilities, including but not limited to women, infants, and children in/out of their homes and communities, most notably Latino and African-American patient populations.

Maternal Child and Adolescent Health (MCAH) Program Areas

• California Children’s Services (CCS)
• Child Care Health Program (CCHP)
• Child Health and Disability Prevention Program (CHDP)
• Children’s Medical Services (CMS)
• Director of Public Health Nursing
• Family and Children’s Services (formerly Foster Care) Public Health Nurse Unit
• Field Home Visiting/Nurse Family Partnership (NFP) Program
• MCAH Coordinator

The Nurse Manager is a Public Health Nurse (PHN) with expert skills in maternal, child and adolescent health and administration.

The list resulting from this recruitment may be used to fill Nurse Manager (MCAH) positions for the next six months.

Role description

Under general direction, the Nurse Manager has responsibility for leadership, human resources, budget, operations and continuous improvement of their program(s).

Essential Duties
The Nurse Manager (MCAH) performs the following essential job functions:

• Manages nursing care in an assigned area, which may either be a clinical, administrative or community setting; Provide direct care or the supervision of care in various settings, including Public Health clinics
• Develops, implements, and evaluates and reports on the effectiveness of specialized programs in the assigned area utilizing local, State and Federal policies and procedures;
• Gathers, reviews, analyzes, and organizes technical, medical, operating, and statistical data/reports/records and makes recommendations; assists in the preparation and monitoring of budget, contracts, grants and reports;
• Supervises, recruits, selects, assigns, orients, and evaluates Public Health Nurses, health workers, and administrative staff, including students and interns; Ensures that staff has office infrastructure, organizational structure and systems to perform required duties;
• Oversees external and internal systems to ensure timely receipt and disposition of referrals; supports development and maintenance of community referral sources;
• Oversees and ensures timely and accurate data collection, input and reporting and shares appropriately with team and partners;
• Ensures implementation of quality improvement strategies, including but not limited to routine surveillance of client services; AND
• Pursues ongoing personal professional development; Attends training to enhance knowledge on issues pertaining to target population.

MCAH Program-Specific Duties:

• Ensures PHN staff compliance with licensure requirements, professional credentials and adherence to nursing and ethical standards of practice;
• Assists staff in analyzing complex problems and case situations; Provides coaching and utilizes principles of reflective practice for staff, including but not limited to home visitors; builds and models a strength-based, client-centered culture;
• Assesses and develops effective strategies for professional and general staff development to address knowledge and skill gaps of PHNs, health workers and support staff;
• Provides leadership of MCAH community coalition/advisory board meetings and outreach activities to community stakeholders; Participates and engages in group discussions with community stakeholders and other groups, CBOs, and the general public on matters concerned with the health status of the population and assess needs within the community; Utilizes demographic and bio-statistical data, research, and other information to evaluate public health needs;
• Cultivates an environment of diversity, equity, and inclusion; AND
• Represents MCAH at State, regional and local meetings.

The 2322 Nurse Manager (MCAH) performs other related duties as required.

How to qualify

REQUIRED MINIMUM QUALIFICATIONS

1. LICENSE: Possession of a valid, including temporary or interim, California Registered Nurse License issued by the Board of Registered Nursing (BRN); AND
2. CERTIFICATE: Possession of a Public Health Nurse certificate issued by the State
Department of Public Health; AND
3. EDUCATION: Possession of a baccalaureate degree from an accredited college and/or
university in Nursing, Nursing Administration or a closely related field; AND
4. EXPERIENCE: Two (2) years (equivalent to 4,000 hours) of experience as a Registered Nurse in a general acute care hospital, ambulatory clinic, or community/public health setting, including one (1) year (equivalent to 2,000 hours) in a supervisory capacity, within the last five (5) years; AND
5. EXPERIENCE: One (1) year (equivalent to 2,000 hours) of experience in a community or public health setting; OR a Master's Degree in Community Health, Case Management, or Public Health.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Special Conditions: The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.  In addition to the listed minimum qualifications and special conditions, some positions may require other special conditions, including but not limited to Bilingual Proficiency in a variety of languages depending upon the department's bilingual needs.  Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions.  Applicants must indicate on the application the language(s) in which they claim proficiency.

Desirable Qualifications: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Two years of work experience, within the last five (5) years, working in public health program that serves pregnant women, infants, and children
• Two years of supervisory experience supervising nurses, within the last five (5) years
• One year of experience as a nurse serving infants, children, adolescents, and families involved with the child welfare system/foster care
• Six months of experience as a health care provider serving a pregnant and postpartum, diverse population
• Two years of experience in home visiting
• Project development and implementation experience
• Working knowledge of Medi-Cal Federal Financial Participation, e.g., time study
• Experience with budget management
• Demonstrated skill in interdisciplinary collaboration with internal and external stakeholders
• Highly developed oral and written communication skills
• Experience using Life Course Perspective, Social Determinants of Health, Ten Essential Services and Three Core Functions of Public Health to guide work
• Knowledge of Public Health Nurse Competencies
• Computer skills, including Excel and PowerPoint

Verification of Education and Experience: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

What else should I know?

SELECTION PROCEDURES
Minimum Qualification Supplemental Questionnaire (MQSQ) (Weight: Qualifying): Candidates will be required to submit an MQSQ at any point in the application, examination or departmental selection process.  Applicants must also complete the Preliminary Questions.  This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.  Please provide proof of your licenses and certifications.

Training and Experience Evaluation/Supplemental Questionnaire (SQ) (Weight: 100%): The SQ will be sent to those qualified candidates who demonstrate to meet the minimum qualifications. Candidates will be required to submit the completed SQ in the time frame indicated and responses on the SQ cannot be changed once submitted. A passing score must be achieved on the SQ in order to be placed/ranked on the Eligible List.  Candidates will be placed in rank order according to their final score on the SQ.  After the confidential eligible list/score report is adopted, the department may administer additional selection procedures to make a final hiring decision. The SQ is designed to measure knowledge, skills and/or abilities in job-related areas that have been identified as critical for satisfactory performance in this position. All relevant experience, education and/or training must be included in the application to be reviewed during the scoring process. The department may administer additional position-specific selection procedures to make final hiring decisions.

Eligible List Duration: The list resulting from this examination process will be 6 months.
Certification Rule for the eligible list resulting from this examination will be Rule of Ten Scores.

Terms of Announcement: The terms of this announcement may be appealed under Civil Service Rule 110.4.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

Diversity, Equity and Inclusion: The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the diversity of its workforce. All employees are required to participate in the Department of Public Health's work to advance equity, inclusion, and diversity through: 

• Commitment to providing exceptional care and services to all residents of the City and County of San Francisco service population, with heightened awareness of responsiveness to racially, ethnically, and culturally diverse members of the service population and the DPH workforce. 
• Desire and commitment to lead and participate in anti-racism, racial justice, and equity work that improves quality of patient care and employee experiences; along with the commitment and fortitude to drive change in these areas. 
• Desire to work with, relate to, serve, and support a diverse service population and workforce. 
• Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

Additional Information Regarding Employment with the City and County of San Francisco:

COVID-19 Policies
Personal Protective Equipment (PPE)
Medical Examination Prior to Hiring
Electronic Health Record (EHR)
Licensure/Certification/Registration
Note on ICARE
Other Conditions of Employment and Important Information
Information About the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodations
Veteran's Preference
Right to Work
Copies of Application Documents
Diversity Statement

Open Date: 12/12/22
Close Date:  2/27/2023 
Pos. # 01081873, 01105292, CBT-2322-129444, CPE
Contact: Juliette.Soto@sfdph.org, (628) 271-6709

We may use text messaging to communicate with you if you include a mobile number in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.