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Career Opportunity

COMMISSION SECRETARY- Department of Homelessness and Supportive Housing (0922)

Recruitment: RTF0129719-01152047

Published: March 24, 2023

Accepting applications until: March 28, 2023


Christine Salam -

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Department: Homelessness and Supportive Housing
Job class: 0922-Manager I
Starting salary range: $122,200.00 - $156,026.00 (Range A)
Role type: Permanent Exempt What does this mean?
Hours: Full-time


**Announcement re-posted due to change in Minimum Qualifications. Applicants who have already submitted an application do not need to re-apply. All previous applications as well as additional applications received before the filing deadline will be reviewed against the updated minimum qualifications.** 

Application Re-posted: 3/24/2023
Application Deadline: 3/28/2023
Compensation Range: $122,200- $156,026
Recruitment ID: 129720-RTF0129710-01152047

** This announcement is now open continuously until filled. Continuous application period closed on 3/17/23**

**This announcement is being extended to allow for more applications. Application deadline extended from 1/12/23 to 1/27/23.** 

Original Application Opening: 12/21/2022
Application Deadline: Continuous

Who We Are

Through the provision of coordinated, compassionate, and high‐quality services, the Department of Homelessness and Supportive Housing (HSH) strives to make homelessness in San Francisco rare, brief, and one-time. The Department provides assistance and support to homeless and at‐risk youth, adults and families to prevent imminent episodes of homelessness and end homelessness for people in San Francisco. Services including outreach, homelessness prevention, emergency shelter, drop‐in centers, transitional housing, supportive housing, short‐term rental subsidies, and support services to help people exit homelessness. For more information on the department, please visit our

What We Do

San Francisco is a pioneer in homeless services and a leader in providing supportive housing as a permanent exit from homelessness. The Department of Homelessness and Supportive Housing (HSH), founded in 2016, is a national leader in the movement to end homelessness by developing a coordinated, equity-driven, client-focused system of compassionate services while piloting innovative models, and implementing best practice solutions with measurable results. HSH’s Homelessness Response System (HRS) oversees and implements a system of care that shelters, houses, and serves approximately 14,000 people daily. Major programs include: street outreach and service connection through the Homeless Outreach Team (SFHOT); 3,000-bed shelter system for adults and families including shelters for members of the LGBTQ community; rapid rehousing rental subsidies for families, adults, older adults, and transitional aged youth; the Problem Solving and flexible financial assistance programs; and robust supportive housing programs with nearly 10,000 units which provide permanent housing and services to formerly homeless individuals and families.

Role description

The 0922 Commission Secretary position is a Permanent Exempt appointment and is excluded under the Charter from the competitive Civil Service examination process. Exempt employees are considered "at-will" and serve at the discretion of the appointing officer.

What You’ll Be Doing

In November 2022, San Francisco voters approved Proposition C, amending the City Charter to authorize the creation of a new seven-member Homeless Oversight Commission to oversee the Department of Homelessness and Supportive Housing. The Commission Secretary reports to the Commission and is a member of HSH’s senior management team. The Department is seeking candidates for the newly-created Commission Secretary position who will provide positive leadership, strong team management, administrative expertise, and exceptional organizational and communication skills.  The individual is expected to exercise independent judgment and discretion, demonstrate initiative and be able to carry out responsibilities with little direction.  The ideal candidate will be a self-motivated professional who can demonstrate tact and courtesy in politically sensitive situations, has excellent problem-solving and decision-making ability, is detail-oriented and able to manage to tight timelines, possesses high ethical standards of integrity, and has experience working collaboratively in a diverse and dynamic environment. 

The Commission Secretary is responsible for managing the administrative activities of the Commission including the following essential functions:

  • Schedules and coordinates Commission meetings including preparation, posting and dissemination of Commission agendas, public notices, meeting minutes, resolutions, information and other important documents. Ensures compliance with all timely public posting requirements.
  • Attends all Commission meetings and serves as the Parliamentarian for the Commission with familiarity with formal meeting procedures and parliamentary rules for Commission meetings;
  • Supports smooth administration of all Commission meetings, including ensuring that meeting space is reserved, sending out meeting invites and virtual meeting links to Commissioners and departmental staff, and interfacing with the HSH IT team and SFGov-TV to ensure that hybrid meeting technology is operational and that meetings are recorded;
  • Provides administrative support to Commission members and ensures Commissioners are informed in a timely fashion of relevant information and activities, including outside normal business hours as necessary and in emergency situations;
  • Support Commissioners in the process of appointing members of the Local Homeless Coordinating Board, in adherence with statutory guidelines;
  • Interacts regularly with a diverse population including Commissioners, the HSH Director and other members of the department’s executive leadership team, the City Attorney’s Office, departmental staff, clients of the department, the public, governmental officials, staff of public and private agencies and others that fall under the functional jurisdiction of the Commission.  Works well with others, demonstrates diplomacy, has excellent oral communication skills, maintains confidentiality, exercises critical thinking and good judgment, and has the ability to prioritize assignments in a fast-paced environment;
  • Ensures that the Commission is informed of and operates in accordance with the City Charter, Administrative Code, Brown Act and City policies, such as Statement of Economic Interests (Form 700) and Statement of Incompatible Activities; and ensures that Commissioners keep current on mandated trainings;
  • In coordination with the HSH HR team, supports Commissioners with matters related to compensation and leave;
  • Ensures public access to Commission meetings, arranging disability accommodations, translation and interpretation services as required;
  • Coordinates work with other internal and external offices, programs or sections to ensure that Commission meeting documents are accurate and presented in a way that meets the Commission’s expectations. Read, write and edit documents in a clear, concise and effective manner using accurate grammar, punctuation and vocabulary;
  • Reviews or directs others to review a wide variety of documents as to form, content, consistency of application and adherence to established laws, policies, rules and regulations, i.e., Commission packets;
  • Maintains the information on the Commission’s website page to ensure it reflects the most relevant and current information;
  • Prepares, develops and monitors the Commission Secretary’s budget;
  • Serves as the Commission’s custodian of records, maintains and manages onsite and electronic Commission records;
  • Prepares and responds to requests for information from the general public, governmental officials, and other interested parties concerning Commission policies, procedures, actions, meetings and meeting access, in consultation with the HSH Sunshine Office as appropriate;
  • Signs official documents attesting to Commission action, as authorized;
  • Directly supervises one or more staff and coordinates with staff from other departmental divisions who support the work of advisory bodies to the Commission; and,
  • Performs related duties and responsibilities as required.

How to qualify


Education: Possession of Bachelor's degree from an accredited college or university; AND

Experience: Three (3) years of full-time professional experience supporting a commission, board, city council, county board of supervisors, other public governing body or the executive director of a large organization.

Substitution: Additional qualifying full-time work experience (2000 hours equals one year) as described in the experience section above may be fully substituted for the required years of education.  One year of work experience equals to 30 semester units/45 quarter units.


  • Self-directed, highly organized and able to manage to externally-driven timelines.
  • Thrives in a fast-paced, dynamic environment.
  • Detail-oriented.
  • Possesses strong written and verbal communication skills.
  • Exhibits diplomacy, discretion, political acumen and professionalism at all times.
  • Possesses a strong sense of integrity.
  • Collaborates well with others in a diverse organization and has experience with individual and team supervision.   

“Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.”

Selection Procedure Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement in the selection process.

What else should I know?


Applications for City and County of San Francisco jobs are only accepted through an online process.

Visit and begin the application process.

  • Select the “I’m Interested” button and follow the instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,,, and

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst Christine Salam at

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.