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Career Opportunity

Foster Care Attendant (3370), Animal Care and Control

Recruitment: REF21627M

Published: January 23, 2023


Jason Wong -
Breonna Santiago -

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: City Administrator
Job class: 3370-Animal Care Attendant
Pay range: $29.4/hr - $37.5125/hr
Role type: Temporary Exempt What does this mean?
Hours: Part-time


The San Francisco Department of Animal Care & Control (SFACC) is a taxpayer-funded, open-admission animal shelter. Since 1989, SFACC has provided housing, care, and medical treatment to wild, exotic and domestic stray, lost, abandoned, sick, injured, and surrendered animals. SFACC’s doors are open to all animals in need regardless of species, medical, or behavioral condition. The shelter also enforces all state and local Animal Control and Welfare laws and is the first-responder for animals in natural disasters and citizen emergencies. SFACC shelters homeless, neglected, and abused animals and provide humane education and many other services to the community. SFACC is the local agency that investigates animal cruelty, enforces animal welfare laws, rescues injured and orphaned wildlife and birds, and aids domestic animals in distress. SFACC aims to adopt, re-home, or reunite domestic animals with their guardians and to release wildlife to their native habitat.

Role description

Position Description:

Under the management of the Operations Manager and supervision of the Animal Care Supervisor, the Foster Coordinator creates and implements foster programming for all species requiring a foster home while under SFACC care including dogs and puppies, cats and kittens, and other small mammals in need.

Essential Functions:

· In conjunction with the Animal Care Division, Behavior & Training Division, and Veterinary Division, implement foster care program work plans, goals, and objectives.

· Identify shelter animals for foster care program and coordinate their ongoing care and disposition with foster care providers.

· Reports to Operations Manager weekly to measure, analyze, and implement strategies to meet current and future needs for our foster care program.

· Recruit, qualify and train foster care providers in conjunction with Volunteer Coordinator and Veterinary Division.

· Accurately maintain all required records in the shelter’s database in a timely manner. –

· Ensure compliance of program participants with all policies and laws and in support of the shelter’s mission and goals.

· Provide ongoing support for active foster homes and act as a resource for emails, phone calls and visitors regarding foster care providers.

· Maintain all animal information in Chameleon database and other required paperwork in a way that ensures all information is communicated appropriately to our foster base.

· With coordination from Animal Care Supervisor and Volunteer Coordinator, implement programs and marketing strategies that increase the number of animals placed into foster care.

· Safely and humanely handle and/or restrain animals, including those of unknown health - and temperament.

· Provide treatments to shelter animals before, during, and upon return from foster duration, including vaccinations, micro-chipping, flea/tick preventative, and other medications as prescribed by the Veterinary division.

· Coordinate supply needs and foster animal pick-ups, schedule surgeries and vaccination appointments in coordination with the Veterinary and Animal Care teams.

· In coordination with the Volunteer & Outreach Team, monitor and coordinate marketing strategies of available pets for rescue, transport, and adoptions through social media, website, and any other communications channels.

How to qualify


These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

When assigned to Animal Care and Control:

1. Six (6) months verifiable hands-on professional or volunteer experience in the care, feeding and/or handling of animals in a facility that cares for and/or houses animals (e.g. animal care/control agency, humane society, veterinary hospital, boarding or pet day care facility, or pet store), working principally with dogs and cats; OR

2. 30 semester or 45 quarter units of coursework in an animal husbandry, veterinary science or a related program at an accredited college or university.


Possession and maintenance of, or the ability to obtain and maintain, a valid California Class C Driver’s License.


Special requirement: Must complete euthanasia training within six (6) months of appointment.

Working conditions: Exposure to strong and/or unpleasant odors, including those from animal excrement, cleaning agents and chemical compounds, and frequent exposure to extreme noise.

What else should I know?

What else should I know?

Compensation: $29.4000 to $$37.5125 hourly, as-needed position

  • Applicants are encouraged to apply immediately. This recruitment may close at any time, but not before Mon-day, February 6, 2023. 
  • Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted. 
  • For questions or inquiries, please contact: Breonna Santiago, Senior Human Resources Analyst at
  • Your application MUST include a cover letter and resume. Additional attachments including verification of qualifying education and experience is highly recommended. To upload these item(s), please attach using the "additional attachments" function.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6065 or, if hearing impaired at (415) 554-6015 (TTY).

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.