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Career Opportunity

Sewer Operations Manager - Wastewater Enterprise - SFPUC (0933) - (121699)

Recruitment: RTF0120328-01117988

Published: February 04, 2023


Victor Mena -

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: Public Utilities Commission
Job class: 0933-Manager V
Starting salary range: $163,800.00 - $209,118.00 (Range A)
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Contact us for more information
Rule: Contact us for more information
List type: Contact us for more information


January 25, 2023 UPDATE - recruitment reopen to accept additional applicants.

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at

Role description

SFPUC’s Wastewater Enterprise (WWE) operates and maintains San Francisco's combined sewer system to protect public health and the environment. These services extend across eight urban watersheds, nearly 2,000 miles of pipe, and benefit every resident and visitor of San Francisco.

Under general administrative direction of a Division Manager, The Sewer Operations Manager reports to the Collection System Division (CSD) Manager within the Wastewater Enterprise (WWE) and is responsible for leading the field operation and maintenance activities associated with San Francisco’s combined sewer collection system including over 1,000 miles of gravity sewers, discharge structures, and appurtenance assets such as stormwater catch basins and service laterals. This role serves as the lead technical expert for all operation and maintenance activities for the collection system to comply with Federal and State regulatory requirements. This position plays a key role in the development and implementation of the Collection System Asset Management Program (CSAMP) including the inventory, condition assessment, risk assessment, preventive and corrective maintenance, repair and replacement of assets within the collection system. This role oversees an annual budget of approximately $50 million and 80 field staff. 

Essential Functions:

  • Plans, monitors, evaluates, and supervises the staff responsible for the operation and maintenance of the combined sewer system; coordinates the work of all field crews and contractors to achieve performance goals; makes final decisions regarding field operations and associated technical procedures. Ensures effective use of information systems and computerized maintenance management systems (CMMS) such as Maximo, Geographic Information Systems and Cognos to track and evaluate performance.    
  • Develops, implements, and maintains procedures for in-field asset management process across all linear assets including inventory, cleaning, condition assessment, preventive and corrective maintenance, service requests, and repairs.

  • Coordinates Enterprise-wide input to gravity sewer capital program Renewal and Replacement (R&R) priorities and supports Operations' resources for capital project construction as needed.  

  • Coordinates interdepartmental and intradepartmental work activities to ensure the reliable operation and maintenance of the collection system, or to improve programs or services. Assists in determination of necessary resource allocation, budgets, and staffing of interdepartmental work. Reviews and approves sewer repair recommendations. Manages emergency sewer repair procedures and business processes.

  • Assists in the identification, development, and implementation of departmental goals, objectives, policies, and priorities. Receives and analyzes performance reports; directs the preparation of monthly, quarterly, and annual reports; directs the gathering and analysis of information and reports necessary to document and evaluate regulatory compliance and adherence to levels of service.

  • Directs the allocation of resources (Operating and Capital budgets) to achieve timely outcomes and measurable goals within budget; adjusts plans and programs to meet emerging or new programs, while continuing to address major departmental priorities.

  • Manages Operations fleet resources to provide sufficient capabilities for all key field activities, including service and maintenance, and fleet replacement planning for each fiscal cycle.   

  • Monitors and evaluates the effectiveness and efficiency of all Operations activity, organizational structure, staffing levels, financial systems, and other internal operations; identifies and recommends alternative approaches or improvements; implements revisions, adjustments, and changes.

  • Manages annual planning and implementation of Safety and Training Programs to ensure safe operating procedures and provide effective employee training.

  • Serves as the Legally Responsible Official (LRO) for reporting sewer overflows to the State Water Board. Ensures accuracy of regulatory reports and timely submissions to prevent fines and other legal ramifications.


How to qualify

  • Possession of a baccalaureate degree from an accredited college or university; AND

  • Seven (7) years of verifiable experience in the operations, maintenance, or construction of wastewater collection system assets, of which three (3) years must include experience supervising staff; AND

  • Possession of a valid California driver’s license at time of appointment.

Education Substitution - Additional qualifying experience may fully substitute the degree requirement on a year-for-year basis. (One (1) year is equivalent to 30 semester units or 45 quarter units)

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

  • Experience supervising wastewater collection system staff.

  • Possession of Pipeline Assessment Certification Program (PACP) Certification.

  • Possession of CWEA Grade II certificate (or higher) in Collection Systems.

  • Experience with competency-based training in a water or wastewater utility setting.

  • Experience with Maximo software.

  • Experience with WinCan software.


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Exam Component:

Supplemental Questionnaire Examination (Weight: 100%): Candidates who meet minimum qualifications will be invited via a separate link to complete the Supplemental Questionnaire Examination. The purpose of the Supplemental Questionnaire Examination is to evaluate the experience, knowledge, skills and abilities that candidates possess in job-related areas, which have been identified as critical for this position and include, but are not limited to: Knowledge of Federal, State, and local regulations that apply to the operation of a Sewer Operations, as required by all Publicly Owned Treatment Works (POTW); Knowledge of the principles and practices of management, administration, budgeting, and the training of subordinate staff; Ability to clearly identify and analyze technical issues and problems, and devise appropriate solutions for them; Knowledge of computer applications related to sewer operations information management and document management; Ability to establish and maintain effective working relationships with Division staff, representatives of other agencies (City, Regional, State, and Federal) and members of the public; Possession of excellent oral and written communication skills; Ability to manage, supervise, train, and coordinate complex functional areas of responsibility and groups of employees.

A passing score must be achieved on the Supplemental Questionnaire Examination in order to continue in the selection process and be placed on the eligible list.

Candidates will be placed on the eligible list in rank order according to their final score. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

The department may administer additional position-specific selection procedures to make final hiring decisions.

What else should I know?

Eligible List/Score Report:

A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 6 months, and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at .

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

All your information will be kept confidential according to EEO guidelines.


Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.

  • Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,,, and

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Victor Mena, at

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.