Encampment Resolution Team (ERT) Clinical Supervisor - Dept. of Homelessness of Supportive Housing (2932)
Published: January 27, 2023
Accepting applications until: February 08, 2023
Contact:Emily Lee - email@example.com
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Application Opening: January 25, 2023
Application Deadline: February 8, 2023
Compensation Range: $105,612-$128,310 Annually
Recruitment ID: RTF0130599-01065766
Who We Are
Through the provision of coordinated, compassionate, and high‐quality services, the Department of Homelessness and Supportive Housing (HSH) strives to make homelessness in San Francisco rare, brief, and one time. The Department provides assistance and support to homeless and at‐risk youth, adults, and families to prevent imminent episodes of homelessness and end homelessness for people in San Francisco. Services including outreach, homelessness prevention, emergency shelter, drop‐in centers, transitional housing, supportive housing, short‐term rental subsidies, and support services to help people exit homelessness. For more information about the department, please visit our website at https://hsh.sfgov.org.
What We Do
San Francisco is a pioneer in homeless services and a leader in providing supportive housing as a permanent exit from homelessness. The Department of Homelessness and Supportive Housing (HSH), founded in 2016, is a national leader in the movement to end homelessness by developing a coordinated, equity-driven, client-focused system of compassionate services while piloting innovative models, and implementing best practice solutions with measurable results. HSH’s Homelessness Response System (HRS) oversees and implements a system of care that shelters, houses, and serves approximately 14,000 people daily. Major programs include: street outreach and service connection through the Homeless Outreach Team (SFHOT); 3,000-bed shelter system for adults and families including shelters for members of the LGBTQ community; rapid rehousing rental subsidies for families, adults, older adults, and transitional aged youth; the Problem Solving and flexible financial assistance programs; and robust supportive housing programs with nearly 10,000 units which provide permanent housing and services to formerly homeless individuals and families.
Temporary Exempt (TEX) position in Category 17, limited to no more than two (2) years years in duration. Category 17 employees are used to backfill a Permanent Civil Service (PCS) employee on a leave of absence. This position is exempt from Civil Service and shall serve at the discretion of the Department Head.
What You'll Be Doing
Under direction of the Healthy Streets Operations Center (HSOC) Liaison, the Encampment Resolution Team (ERT) Clinical Supervisor represents HSH in interdepartmental homeless outreach coordination, a key component of the Department’s response to street homelessness. HSOC is a multiagency collaborative effort with the goal of resolving homeless encampments within the City of San Francisco and offering temporary shelter placements to those individuals who are residing within encampments. The primary role of the 2932 ERT Clinical Supervisor is to provide clinical support and supervision to the ERT in the field.
Essential Duties and Responsibilities
- Provision of clinical supervision, both 1:1 and via group supervision to ERT members.
- Providing clinical support in the field, including collaborating or intervening with clinical consultation and/or clinical assessments of clients in the field. This also includes crisis intervention up to and including completing 5150 assessments or holds.
- Providing oversight for general operations and practices. This includes feedback to the team on safety issues, best practices, adherence to Heluna Health policies and procedures.
- Providing problem solving. May be related to client interactions, client/staff/public interactions, resources, or operations.
- Assisting San Francisco Fire Department (SFFD) incident commander on logistics, and communication. Examples include splitting ERT for multiple site operations, engaging the public or advocates who engage with HSOC.
- Liaising between team members and other resource providers as needed. This can include requesting additional or different resources, requesting other team members (e.g., San Francisco Police Department) to support ERT in the field and collaborating with HSOC Department of Public Health (DPH) in connecting clients with other resources such as street medicine, or family services. This can include collaborations with SFHOT district teams.
- Providing support to ERT by understanding the EHR used by HSH (ONE) as well as the current “HSOC grid.”
- Participating in standing meetings- including the daily HSOC operations call, HSOC Management and Planning meeting, HSOC case conference, and scheduled HSH meetings.
- Reporting on operations in lieu of the incident commander as needed.
- Coordinating and collaborating with Heluna Health supervisors as related to ERT concerns or issues.
- Providing back up for HSOC placements when needed.
- Collaborating with SF Homeless Outreach Team (HOT) case management to ensure clients are linked with needed services and housing assessments.
- Working collaboratively with the DPH HSOC social work teams.
- Providing improvement recommendations for HSOC related operations, policy and procedures. Alerting administration of concerns or issues related to HSOC.
- Performing related duties as required.
How to qualify
Two (2) years of verifiable experience as a Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), or Licensed Professional Clinical Counselor (LPCC).
License and Certification:
- Possession of a valid license as a Licensed Clinical Social Worker (LCSW), issued by the California Board of Behavioral Sciences (BBS); OR
- Possession of a valid license as a Licensed Marriage and Family Therapist (LMFT) , issued by the California Board of Behavioral Sciences (BBS); OR
- Possession of a valid license as a Licensed Professional Clinical Counselor (LPCC) , issued by the California Board of Behavioral Sciences (BBS).
- Three (3) years of experience working with homeless populations
- Bilingual Spanish speaking is a plus
- Two (2) years of supervisory experience
What else should I know?
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
Selection Procedures: The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to participate in the oral/performance interview.
Additional Information Regarding Employment with the City and County of San Francisco:
- Information About the Hiring Process
- Conviction History
- Employee Benefits Overview
- Equal Employment Opportunity
- Disaster Service Worker
- ADA Accommodation
- Veterans Preference
- Right to Work
- Copies of Application Documents
- Diversity Statement
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.
• Select the “Apply Now” button and follow instructions on the screen
Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Human Resources Analyst Information: If you have any questions regarding this recruitment or application process, please send your inquires to Emily Lee, recruitment analyst at EmilyMay.Lee@sfgov.org.
CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.