Career Opportunity

Outreach Coordinator - Central Operations - SF Public Works (3374 TPV)

Recruitment: RTF0130892-01125456

Published: February 10, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

San Francisco Public Works (SFPW) has a far-reaching portfolio with a $352 million annual operating budget, an active capital portfolio that exceeds $3 billion and a workforce of 1,600-plus employees. The department operates around the clock, touching every neighborhood in San Francisco. The staff designs and manages the construction of civic buildings and streets; cleans and greens the right of way; maintains civic buildings; manages multi-million-dollar bond programs; trains people for jobs; keeps the right of way free of hazards; paves the roads; repairs bridges and public stairways; expands accessibility; and works at the forefront addressing some of San Francisco’s biggest challenges, including homelessness. With a mission to enhance the quality of life in San Francisco for residents, visitors, and business owners, Public Works is committed to providing outstanding public service through an equity lens.

San Francisco Public Works (SFPW) currently has vacancies for the position of Outreach Coordinator (3374) to join our Bureau of Central Operations. 

Bureau of Central Operations
The Bureau's programs include Community Engagement Programs, Volunteer Events, Graffiti Watch, Neighborhood Beautification Day (formerly Community Clean Team), Adopt-a-Street, Urban Harvesting, Street parks. Outreach & Enforcement Team, Workforce Development, Apprenticeship, and Pit-Stop Mobile Restroom.

Appointment Type: Temporary Provisional (TPV). This is not a permanent appointment. A provisional appointee must participate and be successful in a Civil Service examination for this classification and be selected through an open competitive process in order to be considered for permanent appointment. Provisional appointments may not exceed three (3) years.

Application Opening: Thursday, January 26, 2023
Application Deadline: Applicants are encouraged to apply immediately as this recruitment may close at any time, but no earlier than Friday, February 03, 2023.
Compensation Range:  $83,382 - $109,044 Annually
Recruitment ID: RTF0130892-01125456 / TPV-3374-130893

Role description

Under the supervision of the Community Engagement Manager, the Outreach Coordinator will assist in investigating Public Works and city code violations related to, but not limited to, illegal dumping, sidewalk cleanliness, trash service, and sanitation standards. The Outreach Coordinator also participates in department community engagement activities by providing direct outreach to the neighborhood community groups and merchants. In general, the Outreach Coordinator will support the Operations Division (comprised of the Bureau of Street & Environmental Services, Urban Forestry, Building Repair, Street & Sewer Repair, and Central Operations) in responding to department-related inquiries from the public. Candidates must be interested in educating residents, merchants, community partners, policymakers, and members of the public about SF Public Works Policy, Public Works Code, Community Projects, and Programs. The position requires a candidate who is both passionate about enhancing the cleanliness in San Francisco, especially along the public right of way, activating public spaces, and interested in contributing to broad-reaching community improvement projects that will have long-term effects on San Francisco public spaces.

The Outreach Coordinator will work in an energetic, fast-paced environment, working closely and collaboratively alongside laborers, tradespersons, Operations managers, and other staff.

Nature of Work
The nature of the work requires sustained physical effort involving considerable standing, bending, and exposure to working conditions where moderately serious injuries may occur; occasional exposure to loose garbage and abandoned debris, and disagreeable weather conditions. Positions may periodically require being on-call, working on weekends, evenings, and/or early mornings. Driving SFPW motor vehicles, using cellular devices, two-way radios, tablets, and computers is required.

Major, Important and Essential Duties

• As part of our outreach efforts, you will build working relationships with the community by attending neighborhood, merchant, and Community Benefit meetings.
• Attend all Public Works events including Sunday Streets, Neighborhood Beautification events, and any other volunteer events as assigned.
• While observing the district, you will report all violations, for example, graffiti and various deficiencies. 
• Enforce City codes and Issue Notice(s) of Violation(s) and citations to non-compliant businesses, residents, and property owners.
• Coordinate merchant walks with commercial districts within Zone.
• Respond to inquiries, service requests, and complaints within your assigned district.
• Responsible for tracking and reporting time used on outreach and enforcement for graffiti, community events, illegal dumping, and so forth.
• You will maintain contact/mailing lists and other specialized lists for the districts assigned.
• Performing additional duties as assigned. 

How to qualify

MINIMUM QUALIFICATIONS

Education:
Possession of a baccalaureate degree from an accredited college or university; AND

Experience:
One year (2000 hours) of experience supervising, coordinating, or directing volunteer services and/or community outreach services in an organization which provides services to the public.

Substitution:
Additional experience supervising, coordinating, or directing volunteer and/or community relations services, as described above, may be substituted for up to two years of the required baccalaureate degree on a year-for-year basis.

Desirable Qualifications: The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist (s) at the end of the selection process when referred for hiring.

• Possesses effective verbal and written communication skills.
• Ability to thrive working in dynamic, time-sensitive environments responding quickly and effectively during unanticipated events and emergencies.
• Familiarity with the City and County of San Francisco’s geography.
• Knowledge of new and emerging communications technologies.
• Possession of a valid California Driver License.

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. 

Selection Procedures:
The selection process will include an evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will move forward in the recruitment process.

Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

Statement on Diversity, Equity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.

• Select the “I’m Interested” button and follow the instructions on the screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the analyst, Eric Chan, at Eric.K.Chan@sfdpw.org.

Please click the following link to learn more about the three workplace core values we live and embrace every day here at Public Works: Respect, Integrity, and Responsiveness.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.