Career Opportunity

1203-Personnel Technician

Recruitment: RTF0131632-01153840

Published: March 27, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Application Opening: February 14, 2023 
Application Deadline: March 27, 2023. File Immediately. This announcement may close at any time after 5:00 pm on February 28, 2023  
Compensation Range: $79,248 - $96,382 Annually  

This is a Temporary Exempt appointment not to exceed one (1) year. However, appointees would have an opportunity to reapply for an additional term. This position is exempt from Civil Service Commission rules pursuant to the City and County of San Francisco, Charter Section 10.104, and incumbents are considered “at will” and serve at the discretion of the Appointing Officer.  This is a full time, 40 hours per week appointment.  

The San Francisco Department of Emergency Management (DEM) manages disaster preparation, mitigation, and response; 9-1-1 dispatch, and homeland security grant distribution for the City and County of San Francisco. DEM was created in 2006 by local legislation that reorganized the Emergency Communications Department and the Office of Emergency Services into a single agency. For more information on the Department of Emergency Management, please visit http://www.sfdem.org/. 

Role description

The Department of Emergency Management is looking to hire a full-time Personnel Technician to work on the Dispatcher Applicant Tracking Project.  The project involves assisting in documenting manual processes - inputting/uploading data, filtering/cross referencing data from various reports, running reports from applicant tracking systems and other applications, generating test codes, tracking statistical information, examination support, personnel processing and calendaring/scheduling functions.   

Under supervision, the essential functions of the 1203 Personnel Technician include but are not limited to: 

1. Assists in organizing and compiling a variety of documents, materials and data related to employment, such as: requesting/reviewing minimum qualifications and special condition verifications, reviewing applications for qualifications; and assisting with administration of examinations.   

2. Coordinates the activities of personnel actions which include selection of candidates, hires, reassignments, transfers, reinstatements, and promotions. 

3. Processes personnel actions in accordance with Civil Service Rules and Procedures; prepares and processes a variety of forms and documents, such as: requisitions and certifications. 

4. Serves as liaison and contact source for routine technical personnel matters related to appointments, applicant/employee data tracking, examination and hiring status, notification letters, dates and deadlines, and other general department information or activity. 

5. Reviews information contained in a variety of documents to determine status or proper processing procedures for matters related to: certifying names for employment, obtaining special conditions or language requirements on positions, status on various eligibility lists, updating statistical or computer data checking, timeliness of submitted appeals, requests or notices for personnel actions.

6. Creates and maintains databases and spreadsheet files of human resource activities related to department position control system; employee records, certification information, appointment histories, racial equity statistics, requisition processing, examination applicant tracking, computerized reports and records maintenance, and other departmental specific database information. 

7. Assists with research projects, makes the contact with appropriate resources, reviews reports and correspondence on file, extracts relevant information from documents, compiles and organizes materials for submittal. 

8. Performs other related duties as assigned. 

How to qualify

1. Two (2) years of verifiable experience performing complex technical or clerical duties in a human resources environment; AND 

2. Ability to type/keyboard 40 words per minute. 

Desirable Qualifications 

1. Excellent communication and interpersonal skills
2. Excellent organization and prioritization skills
3. Experience working in a collaborative team-oriented environment as well as an individual contributor
4. Experience using Applicant Tracking Software, such as Smart Recruiters
5. Experience using calendaring software, such as Calendly and Bookings 
6. Experience using Microsoft Excel and Word 

VERIFICATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.  

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

What else should I know?

SELECTION PROCEDURE: 

The selection process will include evaluation of applications in relation to minimum requirements.  Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.  Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates.  If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.  

Notes:  Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.  

Additional Information Regarding Employment with the City and County of San Francisco:  

• Information About the Hiring Process
• ​​​​​​​Conviction History 
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker 
• ADA Accommodation 
• Veterans Preference 
• Right to Work 
• Copies of Application Documents
• Diversity Statement  

HOW TO APPLY 

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.  

Select the “Apply Now” button and follow instructions on the screen.  

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).  

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.    

Analyst Information: If you have any questions regarding this recruitment or application process, please contact Angie Ignao at angie.ignao@sfgov.org.   

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.