Career Opportunity

Assistant Community Engagement Coordinator - San Francisco Environment Department (Job Code 5638) - 3 Positions

Recruitment: RTF0130998-01153758

Published: March 11, 2023

Accepting applications until: March 27, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

About:

Are you a collaborator who enjoys engaging diverse community partners and stakeholders in support of projects that benefit local communities?  Do you love to lead project teams to success? Do you have community engagement and outreach skills? If so, we invite you to take advantage of an opportunity to use your skills to build a better future for San Francisco. 

Who We Are
The San Francisco Department of the Environment (SF Environment) advances climate protection and enhances quality of life for all San Franciscans. SF Environment is a department within the City and County of San Francisco, a local government committed to innovation, leadership and collaboration in creating environmental change. SF Environment is recognized worldwide for its environmental policies and programs, which center on achieving zero waste, reducing toxic chemical hazards, advancing environmental justice, promoting sustainable transportation modes, expanding clean energy infrastructure, greening our built environment, and protecting our urban forest. We’re a passionate, mission-driven team that values credibility, collaboration, impact, innovation and equity. SF Environment is also a great place to work, offering an attractive benefits package that includes healthcare and retirement.

SF Environment - Statement on Racial Equity
For over 20 years, SF Environment has worked with San Francisco’s Black, indigenous, and people of color (BIPOC) communities to mitigate environmental burdens, increase accessibility of environmental programs and benefits, engage community members, and improve health outcomes. BIPOC communities are disproportionately exposed to environmental stressors that include air and soil pollution, illegal dumping of toxics and other materials, industrial land uses and transportation impacts. They are more likely to live in housing conditions with limited access to green space and where poor indoor air quality from pests, mold, and the use of toxic products contributes to the prevalence of asthma and other health disparities. They are more likely to be employed in areas with high levels of exposure to toxics. Now, they are the first communities feeling the impacts of climate change, with the fewest resources to respond. SF Environment has a longstanding commitment to the principles of environmental justice, whereby communities most impacted by environmental stressors and climate change are prioritized and the long-time work of community leaders is recognized and supported. We are committed to uplifting the contributions of local environmental leaders of diverse racial backgrounds and ensuring that racial equity is the cornerstone of all of our programs, policies, and services.

Role description

SF Environment is hiring for three (3) Assistant Community Engagement Coordinator positions.

1) Bilingual in Spanish and English
2) Bilingual in Cantonese and English
3) A third position focused on building relationships with San Francisco’s BIPOC community

The two (2) bilingual vacancies require bilingual proficiency in reading, writing, typing, speaking, and listening. Selected bilingual candidates must pass language proficiency and proofreading tests, and upon successful completion would be eligible for a bilingual pay stipend. 

All three Assistant Community Engagement Coordinators will support the City’s environmental goals by performing in-person and virtual outreach to the public, especially in communities most impacted by environmental stressors. This outreach is across a range of environmental areas such as zero waste, toxics reduction, energy efficiency, clean transportation, environmental justice, and climate action.

In the Assistant Community Engagement Coordinator role, you'll split your time between the office and the field. Approximately, sixty percent of your time will be spent in the office assisting with the design and coordination of community behavior-change campaigns, facilitating project training for entry-level trainee staff, and performing program administration, including data input and analysis using the Salesforce CRM platform. The remainder of your time will be spent in the field performing public outreach and building community partnerships through public speaking, attending community events, and visiting businesses and residents door-to-door. The relationships you make and the information you collect from the field will be used to measure project objectives and serve to inform future outreach campaign strategies. This position(s) reports to the Engagement Coordinator and will assist with mentoring up to five entry-level trainee staff.

Job Duties

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this class and are not intended to be an inclusive list.  

• Conduct outreach to engage residents, businesses, and institutions in the City’s environmental policies and programs using a variety of tactics including, door-to-door canvassing, phone calls, facilitating training, event tabling, virtual and in-person presenting, email communication, and surveying 
• Build and maintain partnerships with community-based organizations and serve as the department liaison to community stakeholders
• Assist in leading, training, and developing a diverse, multi-lingual team of up to five employees, including leading and monitoring work and schedules
• Assist with developing and leading outreach projects including coordination of special events in partnership with community groups
• Analyze and evaluate public engagement projects to inform future strategies using Salesforce CRM and other data analytics tools  
• Write campaign and project reports and present findings to relevant stakeholders, as assigned
• Perform administrative support and other duties, as required 
• Work a flexible schedule such as weekends and/or evenings with varying hours, as needed for department initiatives and campaigns
• Conduct written translations and in-person interpretation to support outreach messaging [Language positions only and contingent on bilingual language capacity test]
• May include additional duties as assigned.

How to qualify

Appointment Type

This position is a Temporary-Exempt Appointment, with an anticipated duration of 36 months. The position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointing officer.

Minimum Qualifications

Education - Possession of a baccalaureate degree in environmental sciences, public administration, business administration, or a field related to environmental outreach and communications (including but not limited to communications, community organizing, community development, or behavioral science), from an accredited college or university; AND 

Experience - One (1) year of experience planning, coordinating, implementing, and evaluating environmental outreach programs; AND

License – Possession of a valid driver’s license

Desirable Qualifications

The desirable qualifications may be used to select among finalists at the end of the selection process. We do not expect any one candidate to have all the qualifications listed.  We highly encourage you to apply if you are interested in joining us.

• Experience conducting public outreach and developing community partnerships
• Familiarity with San Francisco neighborhoods, community-based organizations, and supervisorial districts 
• Experience coordinating and evaluating projects using qualitative and quantitative data analysis  
• An interest in learning about and applying equity, inclusion, and diversity concepts. 
• Willingness to drive a City-issued vehicle as needed (vehicle is provided)
• For up to 40% of work time – ability to commute to neighborhoods in San Francisco to engage residents and businesses (may include walking, standing, and climbing stairs). Can be done with or without reasonable accommodation.

What else should I know?

Details:

• Salary Range - $78,624- $95,550 per year (link to salary range)
• Application Opening: February 21, 2023
• Application Deadline: March 27, 2023. (Deadline extended on 3/10/23 from original deadline of 3/14/23 to allow time for additional candidates to apply.)
• Recruitment ID: 130999
• Applicants will receive a confirmation email that their online application has been received in response to every position to which they apply. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Verification
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one's education, training or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet minimum qualifications must be included in your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures - After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Supplemental Information - After submitting your application you will receive a request for additional information about your education and experience. In addition, 3-5 days after submitting your application, you will be emailed a Supplemental Questionnaire with position-relevant questions about your work experience and interest in the position. Please check junk/spam folders to ensure you receive these information requests.

Selection Process and Timeline - Due to the volume of inquiries we receive, we are unable to give application status updates. While we are not able to reach out to every applicant, the hiring manager will contact you directly after the filing deadline if your skills and experiences are a strong match for the position.

Stage 1 of the selection process will consist of an evaluation of applications. Stage 2 - Based on the evaluation of applications, candidates whose skills and experiences are a strong match for the position will be invited to a phone interview. Stage 3 - Candidates who most closely meet the needs of the position will be invited to participate in the panel interview selection process, including an assessment of relative job-related skills and abilities. Applicants meeting the minimum qualifications are not guaranteed advancement to Stage 2 or Stage 3 of the hiring process.

For any questions regarding the position or hiring process- please contact the recruitment analyst, Adam Romoslawski at Adam.Romoslawski@sfgov.org

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2021-22.pdf.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.
• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.