Journey IT Network Engineer - City Attorney's Office (1042)
Published: March 02, 2023
Contact:Jacob Mast - Jacob.Mast@sfcityatty.org
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Job class: 1042-IS Engineer-Journey
Salary range: $125,918.00 - $158,392.00
Role type: Permanent Exempt What does this mean?
- Application Opening: Reposted March 2, 2023
- Application Deadline: Continuous, earliest close 5:00 p.m. March 16, 2023
The San Francisco City Attorney’s Office is looking for a qualified and motivated journey-level IT Network Engineer to join its Information Technology Team.
About the Office: The San Francisco City Attorney’s Office is an innovative, nationally-recognized municipal law office working to protect and advance the rights and interests of the City and County of San Francisco and its residents. With just over 300 talented, dedicated, and diverse employees, the Office provides exceptional legal services to the City’s Mayor, Board of Supervisors, officials, and departments. Our work empowers City leaders with effective, responsive and creative legal solutions and representation so they can deliver critical public services and our affirmative advocacy enhances the lives and wellbeing of San Francisco’s residents and visitors.
The Office recognizes that diversity in the backgrounds, ideas and lived experiences of our employees enriches our workplace and enhances our work. We aspire to recruit, employ, retain and promote capable individuals representing the full spectrum of our community, and welcome all candidates, including candidates of any race, religion, national origin, gender, gender identity or expression, sexual orientation, age and candidates with disabilities. We have a clear vision: to be the place where a diverse mix of talented people want to come and stay, and where employees feel welcomed, engaged and valued for their work and contributions to the Office and the City.
To learn more about the City Attorney’s Office please visit: https://www.sfcityattorney.org/
To learn more about the Office’s efforts to provide a welcoming, diverse, equitable and inclusive workplace please click here.
About the Information Technology Team
The team is a collaborative and dynamic group of 12 employees, including an IT Director, a Senior Network Engineer, three Network Administrators, two desktop support and trainer employees, a Database Manager and Database Analysist, and a three-person Litigation Support Team. The team is dedicated to providing end users with a comprehensive package of applications, Litigation Support and Computer Forensic tools essential to delivering efficient and timely legal services to the City and County of San Francisco. The conducts ongoing research of hardware and software developments; identifies technologies and knowledge base resources appropriate for existing and anticipated office needs; effectively integrates equipment and software into the daily workflow; and facilitates productivity and user satisfaction through effective customizations and timely support.
About the Journey Level IT Network Engineer Position
The Office seeks a journey-level IT Network Engineer working under supervision to implement major technology projects, such as cloud backup, security for Office 365 applications, and securing mobile devices. The selected candidate will analyze, plan, implement, monitor, and troubleshoot the most complex work involving wide area networks (WANs), cloud computing technology, and the physical and logical components that integrate with the Office's network systems; provide ongoing support for other IT personnel; develop and interpret policies, procedures, and standards for current and new IT applications; and make day-to-day technical decisions that affect end-users and system efficiencies. The selected candidate will plan, schedule and coordinate installation and maintenance of network enhancements and additional features with other City departments, vendors and contractors. This position requires excellent communication and collaboration internally within the Office at all levels up to and including the Executive Team, as well as with other City partners and vendors. This position requires a can-do customer service approach focused on responsive problem solving and support.
The selected candidate will be expected, as part of a rotation of IT Team members, to provide 24-hour on-call support to ensure rapid recovery from software or hardware problems for mission-critical systems and networks.
Appointment type: Permanent Exempt (PEX), special project-based position limited to no more than 3 years in duration. This position is excluded by the Charter from the competitive Civil Service examination process, is considered "at will" and shall serve at the discretion of the Department Head.
How to qualify
Education: An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].
Experience: One (1) year of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of an enterprise network.
Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/r forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.
- Two years or more of experience in the job responsibilities described above
- Recent experience with SharePoint design and development
- Recent experience with Enterprise Network Directories including experience in Microsoft Active Directory
- Intermediate experience with infrastructure-based processes such as: monitoring, capacity planning, facilities management, performance tuning, asset management, disaster recovery and high availability
- Commitment to valuing diversity and contributing to an inclusive working and learning environment
- Ability to assume responsibility quickly and work independently and efficiently
- Ability to manage and appropriately prioritize and balance an active workload
- Ability to effectively communicate with and support non-technical users of Office software and equipment, with a “can-do” customer service approach focused on responsive problem solving and support
- Ability to effectively communicate with third-party technology partners and vendors.
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applications completed improperly may be cause for ineligibility or disqualification.
Selection Procedures: The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to participate in the oral/performance interview.
Salary and Benefits: The position has a ten-step salary scale ranging from $119,626-$150,488. The successful candidate will be placed at a salary step based on years of experience and additional relevant degrees, certifications, credentials or skills.
The City offers robust health, retirement and other benefits. For more information please visit: https://sfdhr.org/benefits-overview. IS Engineer-Journey are represented by the International Federation of Professional & Technical Engineers, Local 21, which has a Memorandum of Understanding with the City that can be found at MOU.
What else should I know?
Additional Information Regarding Employment with the City and County of San Francisco:
- Information About The Hiring Process
- Conviction History
- Equal Employment Opportunity
- Disaster Service Worker
- ADA Accommodation
- Veterans Preference
- Right to Work
- Copies of Application Documents
- Diversity Statement
HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.
- Select the “Apply Now” button and follow instructions on the screen
Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Human Resources Analyst Information: If you have any questions regarding this recruitment or application process, please send your inquires to Jacob Mast, Human Resources Manager at email@example.com.
CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.