Career Opportunity

LAGUNA HONDA HOSPITAL NURSING HOME ADMINISTRATOR (0943 Manager VIII)

Recruitment: RTF0131432-01104659

Published: March 06, 2023

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About:

Application Opening - Thursday, January 26, 2023

**Interested applicants are encouraged to apply immediately as this recruitment may close at any time but no sooner than Thursday, February 9, 2023 .**

This is a Permanent Exempt (PEX) recruitment conducted in accordance with City Charter Section 10.104 and is exempt from Civil Service.

Compensation Range: $213,200 and $272,038

The San Francisco Department of Public Health is accepting applications for a permanent exempt Nursing Home Administrator (0943 Manager VIII), Laguna Honda Hospital.

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans.

The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

Diversity, Equity, and Inclusion:
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the diversity of its workforce. All employees are required to participate in the Department of Public Health's work to advance equity, inclusion, and diversity through:

• Commitment to providing exceptional care and services to all residents of the City and County of San Francisco service population, with heightened awareness of responsiveness to racially, ethnically, and culturally diverse members of the service population and the DPH workforce.
• Desire and commitment to lead and participate in anti-racism, racial justice, and equity work that improves quality of patient care and employee experiences; along with the commitment and fortitude to drive change in these areas.
• Desire to work with, relate to, serve, and support a diverse service population and workforce.
• Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

Role description

This position functions as the top executive for Laguna Honda Hospital and Rehabilitation Center (LHH) and is responsible and accountable for all functions and activities of LHH. This is a senior executive-level position and will report to the Director of the San Francisco Health Network. They lead, guide, and direct the operations of the healthcare facility in accordance with local, state, and federal regulations, standards and established facility policies and procedures to provide appropriate care and services to residents. 

They also provide leadership and direction in developing new programs and establishing organizational policies, priorities, and objectives; directs and coordinates the implementation of program changes; serves as technical advisor; maintaining state and federal regulatory compliance; and performs related duties as required. They make decisions which directly impact the entire facility and inappropriate decisions may result in an irreversible impact on the health and welfare of the public. This position exercises supervision over LHH related functional areas. 

Specifically, under general direction from the Director of the San Francisco Health Network, the LHH Nursing Home Administrator (NHA): 

1. Ensures delivery of compassionate quality care and services across an interdisciplinary team approach as evidenced by adequate, and competent facility staff, employee engagement, general cleanliness, physical plant condition, and optimal resident functioning-physically and psychosocially. 
2. Plans, develops, organizes, implements, evaluates, and directs the overall operation of the facility as well as its programs and activities, in accordance with guidelines issued by the governing body, current state and federal laws and regulations 
3. Identifies, in conjunction with the Director of Nursing and selected department heads, the facility’s key performance indicators. Establishes an ongoing system to monitor these key indicators such as the Quality Assurance and Performance Improvement (QAPI) process throughout the facility. 
4. Develops and implements processes and systems that maintain the fiscal health of the facility. Serves as the facility representative and spokesperson to the public as well as in the professional arenas. 
5. Leads and coordinates daily, weekly, bi-monthly, and/or monthly management team meetings to discuss priorities and develop solutions with facility leaders such as census, financial collections, clinical health, survey readiness, customer service satisfaction, activity participation, and resident satisfaction with a homelike environment, etc. 
6. Develops and maintains positive relationships with residents, employees, and family members through scheduled, deliberate positive interactions with them using face to face, phone, or other means of communication. 
7. Knows and understands general nursing practices and procedures, OBRA regulations, Code of Federal Regulations, Appendix PP State Operations Manual, reimbursement processes, Life Safety Code regulations, applicable labor relations laws, and all other regulatory entity requirements that may apply. 
8. Understands CMS program initiatives such as value-based purchasing programs like SNF-VBP, SNF-QRP, Quality Measures, Nursing Home Compare (also known as CMS Compare), Payroll Based Journal reporting, etc. 
9. Performs rounds to observe and meet residents and ensure overall needs are being met; models servant leader principals to regularly round and visit the patient care environment. 
10. Conducts periodic observations of in-service education to ensure staff members delivering the education are competent with the knowledge and skill set required to accomplish employee learning. 
11. Promotes teamwork, mutual respect, and effective communication. Promotes positivity and active daily problem solving. 
12. Leads, guides, and directs facility readiness related to health inspection surveys, Occupational Safety and Health Administration (OSHA) surveys, and any other regulatory entity or requirement. 
13. Ensures the facility’s plan of correction response to any regulatory, or inspection, survey is completed, adequate, implemented, and timely. 
14. Responds and resolves complaints and concerns when necessary 
15. Manages and minimizes facility risk through a team approach to achieve desired outcomes in customer service, key performance indicators, employee retention and other areas as identified. 
16. Ensures resident incidents and concerns that rise to a reportable event such as alleged abuse, neglect, mistreatment, misappropriation, etc. are reported to the correct entity within the stated regulatory requirement. 
17. Promotes and encourages an environment of trust among all employees related to the overarching goal of resident safety and abuse prevention. 
18. Promotes safe work practices, safety rules, and accident prevention procedures to prevent employee injury and illness. 
19. Delegates administrative authority, responsibility, and accountability to other staff personnel as necessary.
20. The Nursing Home Administrator (0943 Manager VIII) performs other duties as required or assigned. 

How to qualify

Required Minimum Qualifications  

1. LICENSE: 

Possession of a current, valid, unrestricted license as a Nursing Home Administrator issued by the California Department of Public Health,  

AND 

2. EXPERIENCE: 

Seven (7) years of verifiable, full-time experience managing a licensed long-term care facility, all of which must include supervision of professionals. 

Applicants must meet the minimum qualification requirements by the final filing date unless otherwise noted.

Note: One year of full-time employment is equivalent to 2,000 hours of qualifying work experience (one year if performed full-time at 40 hours per week). Any overtime hours that were worked above 40 hours per week are not included in the calculation to determine qualifying hours worked.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at Verification of Education

For more information on verifying applicable experience, please see Verification of Experience

Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Desirable Qualifications 
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.  

• Active member of the California Association of Health Facilities (CAHF) and/or American College of Healthcare Executives (ACHE) 
• Completion of ACHE or CAHF Leadership Training or equivalent training 
• Seven (7) years of experience as the NHA in a nursing home that has successfully achieved a Nursing Home Compare Star rating at 4 to 5 stars 
• Success in certification or recertification of a Long-Term Care facility 
• Successful executive-level management and leadership in a licensed long-term care facility managed by federal (such as VA), state, or local government 

What else should I know?

Confidentiality: All personal information will be kept confidential according to EEO guidelines.

Additional Information Regarding Employment with the City and County of San Francisco:

COVID-19 Policies
Personal Protective Equipment (PPE)
Medical Examination Prior to Hiring
Electronic Health Record (EHR)
Licensure/Certification/Registration
Note on ICARE
Other Conditions of Employment and Important Information
Information About the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodations
Veteran's Preference
Right to Work
Copies of Application Documents
Diversity Statement

Exam Analyst
Beata Chapman
beata.chapman@sfdph.org
628-271-6701
01104659

We may use text messaging to communicate with you if you include a mobile number in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.