Career Opportunity

INTERIM HR OPERATIONS MANAGER (0931) Department of Public Health

Recruitment: RTF0129263-01153118

Published: March 15, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

• Application Opening – January 6, 2022
• Application Deadline – Continuous until filled.  Applications will be reviewed as they are received.
• Salary: $141,492 and $180,622 Annually
• Location: Multiple
• Appointment Type: Temporary Exempt
• Recruitment Id: RTF0129263-01153118

**Interested applicants are encouraged to apply immediately as this recruitment may close at any time but no sooner than Friday, January 20, 2023.**

This temporary-exempt (TEX) position is excluded by the Charter from the competitive Civil Service examination process and shall serve up to a maximum of three (3) years at the discretion of the Appointing Officer.

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans.

SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health.

The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

DPH Statement of Diversity, Equity and Inclusion

• The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the diversity of its workforce.
• We are committed to providing exceptional care and services to all residents of the City and County of San Francisco.
• We are committed to anti-racism, racial justice, and health equity initiatives to improve the quality of patient care and employee experience.

Learn more about our DEI policy by clicking here. 

Role description

Under general administrative direction, the Interim HR Operations Manager (0931 Manager III) oversees and directs the Operations Division within the Department of Public Health (DPH) Human Resources Division. This position supervises staff providing human resources operational services to DPH employees, facilitates and mediates the resolution of workforce issues, coordinates the expediting of human resources transactions between DPH divisions and Human Resources, and performs related duties as required. The position works on special projects as assigned, many of which require management of sensitive communication with entities such as the City-wide Department of Human Resources, the Civil Service Commission, and other City departments, commissions, and boards on human resources related matters, as well as compliance with staffing regulations specific to a healthcare environment.
ESSENTIAL DUTIES:
The Interim HR Operations Manager (0931 Manager III) performs the following essential functions:

• Advise departmental managers and employees on Civil Service rules and provisions, Memoranda of Understanding, and human resources policies and related matters;
• Analyze complex data and preparing reports in the assessment of hiring activities, budgets, time to hire, and other important HR operations metrics;
• Develop and coordinate employee training programs for HR operations procedures ;
• Maintain positive working relationships with departmental managers and supervisors as well as staff members from other City departments;
• Build client-department relationships and confidence in human resources services; collaborate with department management to meet business needs;
• Coordinate with supervisory personnel in the assignment, reassignment, replacement, and transfer of personnel and supervise the preparation of personnel documents and maintenance of personnel records;
• Design and manage HR processes that span the employee life cycle;
• Oversee continuous process improvement activities with an emphasis on collaborating with other divisions, hiring efficiency and equity;
• Performance manage staff at various levels to maximize employee engagement, performance, and service delivery;
• Other duties as assigned or required.

How to qualify

Education:    Possession of a bachelor’s degree, AND
Experience:    Five (5) years of verifiable professional human resources experience performing duties that include significant assignments in the areas of staffing, personnel administration, and the management of human resources functions, to include consulting, advising and informing managers within an organization and those who supervise human resources functions, interpreting and enforcing personnel rules, regulations, and policies, and presenting organizational or human resources-related issues to department, agency, or company managers and executives.

Three (3) years of this experience must include supervision of human resources professionals and two (2) years of the required five must have been in a human resources organization performing duties at a level equivalent to those performed by a Class 1244 Senior Human Resources Analyst in the City and County of San Francisco.

One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine fulltime employment. 

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this or future job opportunities. For more information, visit https://sfdhr.org/information-about-hiring-process#verification:~:text=Verification%20of%20Experience%20and/or%20Education   

• Verification of Experience: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
• Verification of Education: If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found by clicking here.

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to contact the Analyst if they update their email address.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

What else should I know?

What else should I know?

Testing/Selection Procedures: Departments will determine appropriate selection procedures for this position. 

Confidentiality: All personal information will be kept confidential according to EEO guidelines.

Licensure/Certification/Registration: Valid licensure/certification/registration as a requirement to perform this job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.

Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.  

Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing. Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator.  

Medical Examination/Drug Testing:
Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.

Note on ICARE: Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions: https://zuckerbergsanfranciscogeneral.org/about-us/.

Additional information regarding Employment with the City and County of San Francisco:

• Information about the Hiring Process 
• Conviction History 
• Employee Benefits Overview 
• Equal Employment Opportunity 
• Disaster Service Workers 
• Reasonable Accommodation 
• Right to Work 
• Copies of Application Documents 
• Diversity Statement  

If you have any questions regarding this recruitment or application process, please contact the HR analyst, Heather Johnson at heather.johnson@sfdph.org or 628-271-6706. 

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.