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Career Opportunity

Assistant Director, Juvenile Hall, Juvenile Probation (8578)

Recruitment: RTF0130648-01117134

Published: April 26, 2023

Contact:

Joanna Luong - joanna.luong@sfgov.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

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Department: Juvenile Probation
Job class: 8578-Senior Supervising Institution Manager (SFERS)
Salary range: $105,404.00 - $141,310.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Class Based Test
Rule: Rule of the List What does this mean?
List type: Combined Promotive and Entrance
 

About:

THIS IS A POSITION-BASED EXAM

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Are you passionate about Juvenile Justice, Public Safety, and the Community we serve? Are you a dedicated professional who wants to maximize their impact in the lives of some of San Francisco’s most marginalized youth? If so, we encourage you to take advantage of this unique opportunity to join a team that is devoted to re-imagining Juvenile Justice, committed to racial equity, and focused on ensuring long-term public safety through the development, enrichment, and accountability of young people we serve throughout San Francisco. Click here to read more about the San Francisco Juvenile Probation Department (JPD). 

The San Francisco Juvenile Probation Department’s mission is to serve the needs of youth and families who are brought to our attention with care and compassion.  We engage fiscally sound and culturally competent strategies that promote the best interests of the youth, and provide victims with opportunities for restoration.

Our equity-centered goals are to:

  • Reimagine how the City addresses juvenile crime, from referral through reentry, in collaboration with the community and our system partners, emphasizing research and evidence-based practices, and sustainably addressing pervasive racial disparities throughout the system. 
  • Advance a Whole Family Engagement strategy that places racial equity at its center to ensure that all youth have equal access to successful outcomes, and that advances youth-and family-centered case plans and goal development, with the supports and resources necessary to help justice-involved youth thrive. 
  • Bolster equitable leadership development opportunities for BIPOC staff; implement change that meaningfully improves the workplace experience of BIPOC staff; enact our organizational belief of redemption and helping people to succeed.

Role description

Under general direction, the Assistant Director of Juvenile Hall facilitates and participates in the management and operation of San Francisco Juvenile Probation Department’s institutional facilities, including the care, custody, safety, rehabilitation, and welfare of detained juveniles.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Plans and establishes goals and objectives for Juvenile Hall based on the Mission Statement for the Juvenile Probation Department and Juvenile Hall by compiling data from reports and participating in meetings to develop goals and objectives.

2. Compiles data in case management systems and prepares monthly, quarterly, and semi-annual status reports on goals and objectives with data obtained from population reports, staffing reports, safety and security reports, environmental reports, and Juvenile Hall inspection reports in order to guide and direct staffing and facility operations for continued long and short-term planning and periodic evaluation of goals and objectives.

3. Manages fiscal and material resources by contributing to the development of the annual budget; developing and submitting well justified materials and equipment requests adequate to the needs of the institution and by accurate reporting of the budget's status for Juvenile Hall in the monthly, quarterly, semi-annual, and annual reports regarding non-recurring maintenance and minor capital outlay requests in order to maintain fiscal responsibility.

4. Monitors organizational activities and evaluates results on conditions of confinement and quality of life for residents and staff in the institution and making recommendations to improve or correct below standard conditions in order to ensure BSCC minimum standards are met or exceeded.

5. Represents the interests of the Department at community meetings.

6. Ensures needs of residents are met and communicates information between departmental division and community partners, and initiates corrective action for areas that are not meeting minimum standards.

7. Reviews and evaluates annual staff training plans to ensure compliance with BSCC, STC, and departmental mandates and standards.

8. Conduct workplace investigations and initiate disciplinary action as approved by the Chief Probation Officer.

9. Ensure regular inspection of units occurs for proper maintenance and building repairs as needed. Monitor the satisfactory maintenance of living units, ensure supplies are ordered and available for operational needs, and submit requisitions for purchases.

How to qualify

Education: 

Possession of a baccalaureate degree from an accredited college or university.

Experience: 

Five (5) years of experience providing care, security, counseling and discipline for juveniles in a residential correctional facility operated by a County, State or Federal agency. Three (3) years of the above experience must include supervising counselors.

Licenses/Certificates:

Possession of a valid California driver license

Possession of a valid Cardiopulmonary Resuscitation (CPR) certificate

Substitution: 

Experience in providing care, security, counseling and discipline for juveniles in a residential correctional facility operated by a County, State or Federal agency may substitute for up to two (2) years of the education requirement on a year-for-year basis. One (1) year of experience will be considered equivalent to thirty (30) semester or forty-five (45) quarter units of college coursework.

Possession of a Master’s Degree in psychology, sociology, criminal justice, social work, public administration or business administration or related fields may substitute for one (1) year of the required experience.

Desirable Qualifications:

In addition to meeting the minimum qualifications listed above, the ideal candidate will have demonstrated a successful track record of having the following knowledge and abilities. 

Knowledge of: 

  • Budget process as applicable to the operation of a large youth detention facility.
  • Labor relations as applicable to the operation of a large youth detention facility.

Ability or Skill to:

  • Administer policies, procedures and overall mission of the Juvenile Probation Department;
  • Supervise staff;
  • Conduct internal investigations;
  • Plan, schedule, and coordinate tasks and events;
  • Analyze situations and choose appropriate course of action;
  • Effectively communicate both orally and in writing.

Verification:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

  • Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
  • All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
  • Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
  • Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

What else should I know?

Eligible List/Score Report: 

A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of twelve (12) months and may be extended with the approval of the Human Resources Director. 

Certification:
The certification rule for the eligible list resulting from this examination will be Rule of the List.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

Additional Information Regarding Employment with the City and County of San Francisco:

How to Apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

  • Select the “I’m Interested” button and follow the instructions on the screen

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All your information will be kept confidential according to EEO guidelines.

For questions, please contact Principal HR Analyst Joanna Luong at Joanna.Luong@sfgov.org or at 415-753-7523.

                                                             SELECTION PROCEDURES

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which are described below.

Reminder:

  • We communicate via e-mail, so please ensure that you have access to the e-mail address with which you have registered. All communications related to this recruitment will be sent to the e-mail you registered. 

Minimum Qualifications Supplemental Questionnaire (Weight: Pass/Fail)
Candidates will be sent a Minimum Qualifications Supplemental Questionnaire (MQSQ) via email as part of the employment application. Applicants will be required to respond to the MQSQ in the time frame indicated, and submit their answers as directed. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQs) for this position.  The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

California Board of State and Community Corrections [BSCC] Exam (Weight: Pass/Fail)
Candidates who meet the minimum qualifications will be invited to participate in a performance examination. This computerized examination is two hours and thirty minutes and is designed to measure general cognitive abilities that are important for performing successfully as an Adult Corrections Officer, Juvenile Corrections Officer, or Probation Officer. While some exam questions may use job-related examples, no prior knowledge or training is needed to complete the exam.

         Testing Date: Monday, May 1, 2023 if needed
         Time: 1pm - 3:30pm

** This is a standardized examination. Therefore, test questions and answers are not available for public inspection or review. **

Oral/Performance Examination (Weight: 100%)
Candidates who have a passing score on the BSCC exam will be invited to participate in an oral examination designed to measure the knowledge, skills and abilities in job-related areas as described in this announcement. Job-related written and performance exercises may be included. Candidates much achieve a passing score on the oral examination to be ranked on the eligible list. 

After the eligible list is finalized/adopted, the department may administer additional selection procedures to make a final hiring decision (e.g. interviews, written exercise, etc.). Applicants meeting the Minimum Qualifications are not guaranteed advancement through all steps of the selection process.

                                                                          TIMELINE

BSCC Exam:
May 1, 2023

Oral/Performance Exam:
May 2023

Eligibility List Established & Departmental Interviews:
June 2023

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.