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Career Opportunity

Human Resources Analyst - SF Municipal Transportation Agency - (1241 TPV)

Recruitment: RTF0132924-01093403

Published: March 16, 2023

Accepting applications until: March 29, 2023


Lawrence Dominguez -

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: Municipal Transportation Agency
Job class: 1241-Human Resources Analyst
Salary range: $86,762.00 - $127,712.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Contact us for more information
Rule: Contact us for more information
List type: Contact us for more information


The SFMTA, a department of the City and County of San Francisco, oversees Muni (the historic Municipal Railway), parking and traffic, biking, walking and taxis. Over one million people get around San Francisco and rely on us to ensure safe and reliable travel.

Our Vision: Excellent transportation choices for San Francisco.

Our Mission: We connect San Francisco through a safe, equitable, and sustainable transportation system.

Appointment Type: Temporary Provisional. This is not a permanent appointment. A provisional appointee must participate and be successful in a Civil Service examination for this classification and be selected through an open competitive process in order to be considered for permanent appointment. Provisional appointments may not exceed three (3) years.

Application Opening: March 16, 2023

Application Filing Deadline: May close at any time but not prior to March 29, 2023

Annual Salary: $86,762 to $127,712

Recruitment ID: 132925/RTF0132924-01093403.

Role description

Under general supervision, performs professional level human resources work in one or more of the following areas of activity: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration, and human resources operations.  Successful candidates from this recruitment process may be considered for positions in various Human Resources business units.  Below are several teams with possible vacancies.

Employee and Labor Relations: Under the direction of the Employee/Labor Relations Manager, the Employee/Labor Relations Analyst performs professional level work in the following areas of activity: Employee Relations, Labor Relations, and Compensation.

License and Medical Unit: maintains compliance with regulations to ensure safe SFMTA operations and audit standards pursuant to Department of Transportation (DOT) regulation 49CFR Part 391, 41-49 and 392. The License and Medical Human Resources Analyst administers and maintains the License and Medical program in compliance with state and federal regulatory requirements for commercial driver licenses and medical cards. This position ensures compliance with the Department of Transportation (DOT) regulations by providing consistency in the administration of the License and Medical program.

Examples of Important and Essential Duties:

  • Administers and maintains the classification plan; designs and implements recruitment and selection plans; prepares class specifications in compliance with relevant laws and guidelines and insures consistency within class series and job families; and reviews requests to fill positions to ensure compliance with the classification plan.
  • Collects and analyzes data to determine important/essential duties and position allocation criteria; and interviews employees and supervisors to elicit and/or clarify job information and organizational relationships.
  • Conducts classification and salary surveys; collects, compiles, and analyzes classification and wage data; interprets and administers provisions of memoranda of understanding; implements pay provisions of arbitration awards, mediated and grievance settlements; and reviews, analyzes, and processes requests for special pay premiums in accordance with provisions of multiple memoranda of understanding.
  • Participates in the collective bargaining process by conducting research; preparing comparability analyses and various reports in support of negotiation and arbitration.
  • Produces lists of eligibles for City employment: conducts job analyses, organizes recruitment activities, reviews employment applications, develops and administers selection devices, analyzes results, recommends passing scores, and creates eligible lists.
  • Provides information to departmental representatives, labor organizations, managers, employees, applicants, other agencies, and the general public; interprets and explains human resources rules and policies; investigates allegations/complaints of unfair employment practices; and represents employing department on human resources matters before boards and commissions and in meetings with other departments.
  • Responds to appeals or protests of human resources decisions and/or procedures; and prepares and submits reports to the Civil Service Commission and may present the case before the appellate body, hearing officers or arbitrators.
  • Prepares written materials including letters, reports, memoranda, and forms with the aid of a computer.
  • Assists in the development, maintenance and administration of a departmental human resources program including hiring, training, performance management, leave management, position management, compensation; prepares reports, analyzes data, and provides consultation and information to managers regarding human resources issues.
  • Evaluates requests for leave and ADA accommodation; administers requests to fill position, employee transfers, post-referral, hiring, appoint, onboarding and layoff processes; interviews and examines candidates; administers employee discipline.
  • Negotiates resolutions to grievances; investigates complaints of serious employee misconduct and complaints; enforces MOUs to ensure consistent departmental compliance with provisions; and acts as a Skelly officer in employee disciplinary hearings.
  • Coordinates processing of human resources transactions; reviews requests to fill positions; directs and reviews the preparation of requests to fill positions; tracks the certification and selection process; directs and participates in the processing of appointments; and receives, reviews and processes personal services contracts.
  • Performs other related duties and responsibilities as assigned.

How to qualify


1. Possession of a baccalaureate degree from an accredited college or university; AND


2.  One (1) year of professional human resources experience in one or more of the following areas of activity: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration, and human resources operations.


Education Substitution: Verifiable professional human resources work experience in one or more of the following areas may substitute for up to two years of the required education on a year-for-year basis: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration, and human resources operations. (One year of experience will be considered equivalent to 30 semester or 45 quarter units of college coursework.)

Experience Substitution: Completion of a 12-month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Program may substitute for the one (1) year of required professional experience.

Desirable Qualifications:

The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.



  • Excellent written and verbal communication skills.
  • Ability to interpret and consistently apply complex laws, rules, regulations and collective bargaining agreements/memorandum of understanding; analyze complex technical problems, evaluating alternatives and making sound independent judgments within established guidelines.
  • Ability to conduct investigations and writing reports.
  • Contract interpretation and application of the provisions of MOU/CBA.
  • Excellence in Microsoft Excel, Access, and PSC online applications.


  • Ability to communicate clearly and concisely both orally and in writing.
  • Ability to work independently and as a member of a team.
  • Detail-oriented and strong problem-solving skills.
  • Knowledge of the DOT regulatory requirement for Class A/B and C licenses.
  • Ability to meet timelines, deadlines, and prioritize multiple assignments.
  • Proficient in Microsoft applications such as Word, Excel, Access, and Outlook.

Applicants must meet the minimum qualification requirements by the final filing date unless otherwise noted.

What else should I know?

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Process:
The selection process will include evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluation qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Additional Information Regarding Employment with the City and County of San FranciscoInformation About The Hiring Process / Conviction History / Employee Benefits Overview Equal Employment Opportunity / Disaster Service Worker / ADA Accommodation / Right to Work / Copies of Application Documents / Diversity Statement / SFMTA Employee Wellness Program

Terms of Announcement:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at

For questions or inquiries, please contact Larry Dominguez at

All your information will be kept confidential according to EEO guidelines.


CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.