Career Opportunity

Contract and Policy Analyst - Department of Technology (1823)

Recruitment: RTF0132935-01110848

Published: March 16, 2023

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About:

IMPORTANT: Your application MUST include responses to the supplemental questionnaire found here: https://forms.gle/9JyrKYEzjx8ckkwT7

Applicants must complete the supplemental questionnaire prior to starting the online application process. The application will not be reviewed without a completed supplemental questionnaire. 

Why Work for the Department of Technology (DT)? DT is the centralized technology services provider in the City and County of San Francisco (CCSF). We deliver technology infrastructure and services to approximately 33,000 employees! With an annual operating budget of over $140M and approximately 260 employees, DT provides a host of services that range from Public Safety radio and wiring and Network services to Enterprise Support and the Cloud.

Benefits of Working for CCSF:  In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.

• Job security, pension, and robust retirement options
• Competitive pay with consistent bi-yearly or yearly increases
• Hybrid Work with a minimum of 20% of time spent in our office in San Francisco, California for all IT related roles
• Generous paid time off, family leave, and more!
• Diverse work environment in a diverse city
• Union protections and representation
• Career development and growth — move between departments, learn on the job, or take subsidized/reimbursed classes!

PEOPLE-CENTERED SOLUTIONS — have a powerful, meaningful effect on the community each day with people at the heart of every solution!

CLOSING THE DIGITAL DIVIDE — bring the benefits of the internet to low-income and marginalized residents!

SHINE A LIGHT ON WHAT MATTERS — join an award-winning production team at SFGovTV to help residents watch legislators or learn more about what makes this City great!

DRIVE INNOVATION — deliver new, cutting-edge technology to residents and city partners to help San Francisco serve its residents!

Role description

DT Strategic Sourcing Team manages all procurement activities for the Department of Technology and the Enterprise Agreements (EAs) that are used by all City Departments to purchase information and communications technology (ICT) products and services, such as computing and information technology, broadcasting, telecommunications, and internet.  We are a service-oriented and dynamic group consisting of six procurement and contracting experts.  Since DT adopted the Shared Services model, we have negotiated and managed dozens of citywide technology contracts, making technology procurement in the City faster, more reliable, and at a lower cost.  In addition, we actively manage our suppliers and contracts to ensure vendor performance and coordinate cross-department knowledge sharing on technology procurement.

Position:

The Contract and Policy Analyst position works in the Strategic Sourcing Team of the Finance Division at Department of Technology (DT).  Under general direction, this position plans, organizes, leads and/or participates in complex, sensitive, and detailed analytical work in the area of contract administration and negotiation, including both supplier and customer contracts.  This position also analyzes policy, legislative and financial issues with respect to information technology as well as wired and wireless broadband communications.

This position also assists in the designing, building, facilitating and managing the following committees, customer advisory groups, and teams: 1) Technology Procurement Information Sharing Group that coordinates the development and management of citywide Enterprise Agreements (EAs), 2) the Shared Services Forum (SSF) that incorporates feedback and guidance from our client departments, and 3) an internal team focused on the department service catalog, policies, Memorandum of Understanding (MOU), and Service Level Agreement (SLA).

Essential Duties:

1. Facilitates the drafting of all Memorandums of Understanding (MOUs) and Service Level Agreement (SLA) to meet Department's business requirements, and to ensure that they are moved through the process in a timely manner for budgeting and billing purposes.

• Works with program/project managers and business stakeholders to review MOU provisions and scope of work.
• Collaborates with budget and revenue billing staff to prepare cost estimates and terms for the MOUs;
• Obtains concurrence and approval from client departments

2. Coordinates the preparation of all related procurement documents (e.g., RFI/RFQ/RFPs, contracts, purchase orders) to meet Department's business requirements, and ensure that they are moved through the procurement process in a timely manner, and in compliance with all applicable laws, regulations and policies.

3. Conducts competitive contract vendor selection processes, negotiates contracts and provides technical assistance to staff and contractors on contracting policies, procedures and requirements; analyzes supplier responses to RFPs and determines potential financial impact on the Department or city-wide.

4. Analyzes existing and proposed administrative policies and procedures related to strategic sourcing and procurement.  Supports DT in accomplishing its missions by managing procurement and contracting requests efficiently and effectively, especially the citywide technology enterprise agreements (EAs).

5. Establishes, administers, monitors, coordinates and acts as liaison regarding application for and management of complex, multiple-source capital projects and/or grants; directs and/or conducts monitoring for compliance with funding, legal, service, record keeping, auditing, and other requirements.

6. Monitors state and federal legislative and regulatory actions that will impact the City's information technology plan.

• Recommends policy positions through state and federal policy. Assists in advocacy by the Mayor and City Attorney's Office.  Prepares and presents reports with recommendations and appropriate justification based on studies and surveys.
• Assures that DT's technology capital plans comply with cybersecurity efforts in support of secure and reliable access, resiliency, and continued operations in the event of an emergency or natural disaster.
• Reviews fiber expansion plan and develops Smart Cities/IOT recommendations and feasibility of expanding the use of City telecom facilities.

7. Performs related duties and responsibilities as assigned.

Job Type:

The Permanent Exempt - Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is thirty-six (36) months and will not result in an eligible list or permanent civil service hiring.

Work Location:

Incumbent will conduct the majority of work at the Department of Technology, (1 S Van Ness, Ave San Francisco, CA 94103).  However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as necessary.

This position does not support fully remote work. Employees may be permitted to work a hybrid schedule with supervisor approval, after which they must work at least two days in the office every week.

Nature of Work:

Incumbent must be willing to work (8am-5pm Monday – Friday, 40-hour week) as determined by the department.  Travel within San Francisco may be required.

How to qualify

1. Possession of a graduate degree (Master's degree or higher) from an accredited college or university and three (3) years of full-time equivalent experience performing professional level analytical work as described in Note A: OR

2. Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major college coursework as described in Note B and two (2) years full-time equivalent experience performing professional level analytical work as described in Note A; OR

3. Possession of a baccalaureate degree from an accredited college or university and four (4) years full-time equivalent experience performing professional level analytical work as described in Note A; OR

4. Possession of a baccalaureate degree from an accredited college or university with major college coursework as described in Note B and three (3) years full-time equivalent performing professional level analytical work as described in Note A

SUBSTITUTION: Applicants may substitute up to 2 years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Notes on Qualifying Experience and Education:

A. Qualifying professional-level analytical experience must be in one or more of the following functional areas: complex budget analysis, development and administration; complex financial/fiscal analysis and reporting; development of complex contracting systems and administration of competitive bid processes and complex contractual agreements; development and evaluation of complex management/administrative policy; complex grant administration and monitoring; complex program evaluation and planning; complex legislative analysis; complex economic analysis; or other functional areas related to the duties of positions in Class 1823, where the primary focus of the job is complex professional-level analysis for evaluation, recommendation, development and implementation of major programs and functions of department/organization. Analytical experience equivalent to the duties of Class 1822 is considered qualifying.

B. Coursework applicable to a baccalaureate or higher degree in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in Class 1823.

Desirable Qualifications:

• Experience with information technology and communications policy and governance.

Special Requirements:

Criminal Justice Information Services (CJIS) Security Clearance is required.  (See Security Clearances and Background Investigations below).

Note:

Security Clearances & Background Investigations: Positions in this classification may require that successful candidates who become eligible for appointment may be required to go through a background investigation to determine the candidate's suitability for employment in this classification.  Factors considered in the investigation may include employment history, use of illegal/controlled substances.  Reasons for rejection based on this investigation may include, but not limited to applicable convictions, repeated or serious violations of the law, inability to accept supervision, inability to follow rules and regulations, falsification of application materials and/or other relevant factors.  Failure to obtain and maintain security clearance may be basis for termination.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

What else should I know?

Compensation: $110,630 - $134,446 (annually) / $53.1875 - $64.6375 (hourly)

How to Apply:

• In addition to submitting your application, you MUST submit this supplemental questionnaire: https://forms.gle/9JyrKYEzjx8ckkwT7
• Application Deadline: March 31, 2023 at 11:59PM.
  • Your application MUST include a resume.  To upload, please attach using the "additional attachments" function.

You may contact Carol Wong via email at carol.x.wong@sfgov.org with questions regarding this opportunity.

Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.  

Helpful Information

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.