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Career Opportunity

Senior Human Resources Analyst, Exams and Classification - HR Department – SF Public Works (1244 TPV)

Recruitment: RTF0129083-01152202

Published: March 18, 2023


Raquel Knighten -
Kristi Wong -

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: Public Works
Job class: 1244-Senior Human Resources Analyst
Salary range: $122,642.00 - $148,980.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Contact us for more information
Rule: Contact us for more information
List type: Contact us for more information


San Francisco Public Works (SFPW) has a far-reaching portfolio with a $352 million annual operating budget, an active capital portfolio that exceeds $3 billion and a workforce of 1,600-plus employees. The department operates around the clock, touching every neighborhood in San Francisco. The staff designs and manages construction of civic buildings and streets; cleans and greens the right of way; maintains civic buildings; manages multi-million-dollar bond programs; trains people for jobs; keeps the right of way free of hazards; paves the roads; repairs bridges and public stairways; expands accessibility; and works at the forefront addressing some of San Francisco’s biggest challenges, including homelessness. With a mission to enhance the quality of life in San Francisco for residents, visitors and business owners, Public Works is committed to providing outstanding public service through an equity lens.

We invite you to learn more about the three workplace core values we live and embrace every day here at Public Works, visit our site here: Respect, Integrity, and Responsiveness.

San Francisco Public Works (SFPW) is currently recruiting for a Senior Human Resources Analyst (1244) to serve as a valuable member and a lead Analyst in our HR Exams team.

Appointment Type: Temporary Provisional. This is not a permanent appointment. A provisional appointee must participate and be successful in a Civil Service examination for this classification and be selected through an open competitive process in order to be considered for permanent appointment. Provisional appointments may not exceed three (3) years.

Application Opening: March 17, 2023
Application Deadline: This is a continuous recruitment.
*Applicants are encouraged to apply immediately as this recruitment may close at any time, but no earlier than Friday, March 25, 2023.
Compensation Range$122,642 - $148,980
Recruitment ID: RTF0129083 / TPV-1244 - 01152202

Role description

The San Francisco Public Works’ Human Resources Examination and Classification team is responsible for all phases of the exam process, including conducting job analysis, performing classification research, creating and updating classification specifications, issuing job announcements, screening applications for requirements, developing and administering exams, and adopting eligible lists.

In this position, you will perform professional human resources work and may supervise journey-level analysts or clerical staff within our exciting, new HR department. You will partner with diverse public, private, and community stakeholders. You'll feel engaged and purposeful in this role by utilizing emotional intelligence and conflict resolution skills to maintain effective professional relationships. Candidates with a commitment to diversity, equity, inclusion, and accessibility will love our work environment and vision. The ability to communicate with intention, demonstrate excellent organizational skills, sound independent judgment, and attention to detail are all great attributes to thrive in this role. 


  • Review drafts of examination announcements;
  • Determine applicant eligibility based on minimum qualifications.
  • Respond to exam-related and classification-related protests and appeals; you may represent the department at the Civil Service Commission on examination and/or classification-related matters.
  • Regularly communicate with/respond to inquiries from departmental representatives, labor organizations, managers, employees, applicants, other agencies, and the public.
  • Prepares written materials including letters, reports, memoranda, and forms with the aid of a computer.
  • Contribute to special projects involving the planning, research, development, or implementation of a technical phase of human resources administration.
  • Reviews new and/or vacant positions to determine the appropriate classification and level for the position.
  • Reviews organization structures and associated Minimum Qualifications to ensure opportunities for promotion exist within organizational units.  Makes recommendations to Minimum Qualifications to minimize barriers to employment and advancement and/or clarify the requirements for candidates based on application data.
  • Perform other related duties and responsibilities as assigned.

How to qualify

Possession of a baccalaureate degree from an accredited college or university; AND

Three (3) years of verifiable professional human resources experience, similar to 1241 Human Resources Analyst, in one or more of the following areas of activity: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations; AND

Special Condition:
One (1) year of verifiable professional personnel experience conducting job analysis for the purposes of assessing duties and functions of positions to make recommendations for classification purposes, and/or for the purposes of developing and administering employment exams.


  • Education Substitution - Additional qualifying work experience as a professional human resources analyst may be substituted for up to two years of the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year).
  • Experience Substitution - Completion of a 12 month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Program may substitute for one (1) year of required professional experience.
  • Experience Substitution - Possession of a Juris Doctorate (J.D.) or Master’s degree in Personnel Administration, Human Resources Management, Business Administration, Public Administration or Clinical/School/Industrial-Organizational Psychology may substitute for one (1) year of the required professional experience.

The above minimum qualifications reflect a special condition associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this class code. 


  • One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
  • Qualifying experience can be gained concurrently.

Desirable QualificationsThe stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.

  • Experience formulating recommendations and drafting justifications after analyzing information from various sources.
  • Experience handling highly sensitive information while maintaining strict confidentiality.
  • Experience as a team lead.
  • Experience developing and administering computer-based examinations.
  • Ability to make comprehensive and unbiased evaluations with given information. 
  • Experience creating correspondence, reports, and memos.
  • Ability to communicate clearly, concisely, and tactfully both orally and in writing.
  • Experience interpreting, carrying out, and explaining complex laws, policies and procedures. 
  • Ability to exercise sound judgment and make decisions independently within general guidelines.
  • Ability to discuss the role of racial equity and inclusion in human resources.
  • Demonstrated commitment to continuous professional development.
  • Skills in adapting to change that supports the organization’s mission.
  • Proficiency in Microsoft Office applications (Word, Excel, Access, and Outlook).


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedure:

The selection process will include evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluation qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will move forward in the recruitment process.

Minimum Qualification Supplemental Questionnaire (MQSQ):
Candidates may be required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco:

Statement on Diversity, Equity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.


Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,,, and

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the Analyst, Kristi Wong, at

#humanresources #hr #Analyst #exams 

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.