Career Opportunity

Emergency Manager/Disaster Preparedness Coordinator - Controller's Office (1824)

Recruitment: RTF0134166-01152468

Published: May 26, 2023

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About:

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

The Controller is the City’s chief financial officer. Our team includes financial, technology, analytical and other professionals who work hard to secure the City’s financial integrity and promote efficient, effective and accountable government. We hold ourselves to high standards and strive to be a model for good government. We value the diverse backgrounds, perspectives and lived experiences of our teams and clients in everything we do. We work in a collaborative and inclusive environment, promote equal opportunity, and invest in the professional development and wellbeing of our team members. You can expect to work alongside colleagues who are committed to serving the public with integrity and want to see positive impacts from their work. We are looking for smart, motivated individuals who want to make a difference and use government to play a role in solving our City’s problems, including addressing long-standing and harmful disparities in our communities. For a career with purpose and professional growth, join us in the Controller’s Office.

Specific information regarding this recruitment process are listed below:

• Application Opening: 5/10/2023
• Application Deadline: 6/02/2023
• Compensation Range: $128,050 to $155,662 annually

Role description

Administration Division: The Office of the Controller serves as the City and County of San Francisco’s (City) lead agency in fostering, coordinating and managing the Finance & Administration Section of the City’s emergency management organization. The Finance & Administration Section’s scope of authority and areas of responsibility include disaster financial policy, payroll and timekeeping, cost accounting, compensation and claims, financial reporting, and cost recovery. Related areas of responsibility include sustaining the City's financial operations and systems when impacted in a disaster. Accordingly, the Controller's Office performs a broad range of planning, training, and exercise duties to prepare the City's financial, payroll and other administrative staff on disaster-related topics and issues.

This position performs a variety of financial, analytical, outreach, and change management tasks and projects related to the Controller’s critical role in supporting the City’s emergency response and recovery. This position will lead the Controller’s emergency management efforts in both its citywide Finance & Administration Section responsibilities as well as the Controller’s own departmental emergency preparedness and DOC (Department Operations Center) responsibilities.

The Controller’s Office DOC provides management, communication, coordination, and support of the Finance Section’s Units (see areas of responsibility above) and helps direct and coordinate the various City departments’ finance and payroll staff during an emergency/disaster. The DOC will also manage and support the Controller’s Office operational functions and staff during an emergency/disaster. This position will take a lead role in (1) ensuring that CON’s DOC is ready, and all the appropriate policies and procedures are in place; (2) training CON staff on their DOC roles and responsibilities; and (3) conducting departmental DOC exercises. This position also exercises responsibility for the department’s Disaster Services Worker (DSW) readiness and related programs.

The Emergency Manager/Disaster Preparedness Coordinator also is responsible for the completion and maintenance of the Controller’s Office Continuity of Operations Plan (COOP). The COOP includes CON’s Emergency Response and Recovery Plan (ERRP) which contains the department’s DOC Manual. This position will also be responsible for developing and conducting COOP training for the Controller’s Office staff. Furthermore, this position is responsible for developing and conducting citywide Finance and Administration EOC/DOC training for the City’s financial and payroll staff. 

Essential duties include but are not limited to: 

• Leads the planning and development of the Emergency Operations Center’s (EOC’s) Finance and Administration Section, Controller’s Office DOC, and departmental Finance and Administration Section.
• Leads in developing and conducting comprehensive finance and administration-related Preparedness, Response and Recovery activities for the City, including trainings and exercises.
• Assist with cost-recovery, financial systems recovery, and long-term recovery planning; develop and maintain the department’s policies, procedures, checklists, and workflows to correspond and complement citywide disaster finance-related efforts and activities.
• Ensure posting and maintenance of all relevant finance-related emergency planning and management documents and information on SharePoint, and when applicable the Controller’s website, including SF Prepared.
• Ensures that the Controller’s Office staff receives Disaster Service Worker (DSW) training, including NIMS and ICS training, as necessary; develop training materials as required; works with Controller’s HR to ensure that the department’s staff emergency contact information is updated, maintained, and exercised on a regular schedule.
• Completes and maintains COOP, ERRP, DOC Manual and other emergency documents, research policies and requirements from different agencies to finalize procedures and make policy recommendations for the successful implementation of emergency plans. This includes documenting procedures on DOC activation, Disaster Financial Policies, Employee Compensation, Accounts Payable, Cost Recovery, Financial Systems Disaster Recovery, and other relevant areas.
• Coordinates and assembles all plans, written documentation, forms, and instructions; ensures updated materials. Assists in the development of a Disaster Training Plan and executes training related to the COOP for the Controller’s staff and other relevant training for City and County of San Francisco financial and payroll staffs. Develops and conducts other training, exercises and drills as required.
• Updates and edits the Finance Section of the City’s Emergency Operations Plan. Works closely with the Logistics Section to close gaps, reduce duplication, and clarify roles for tracking and accounting for procurement and continuity processes.
• Serves as the Controller’s Office Disaster Preparedness Coordinator (DPC) and acts as a liaison with the Department of Emergency Management, other City departments, and other partner agencies to coordinate citywide Emergency Planning efforts to ensure compliance. Reviews and responds to the Department of Emergency Management’s requests.
• Gathers and analyzes complex data and presents findings to a wide variety of audiences.
• Works independently, using sound judgment and decision-making to reach milestones.
• Handles pressure of shifting priorities and last-minute projects in a fast-paced environment effectively and efficiently so that others are not negatively impacted.
• Actively supports the Mission, Vision and Core Values of the Controller’s Office as listed on our web page at www.sfgov.org/controller.
• Performs other duties as required.

How to qualify

Minimum Qualifications

In addition to the Minimum Qualifications listed below, this position has additional requirements. In order to qualify for any of this position, applicants must meet the following Special Conditions:

1. Possession of a Baccalaureate degree from an accredited college or university AND
2. Five (5) years full-time equivalent experience performing professional-level analytical work. Qualifying professional-level analytical work includes analysis, development, administration, and reporting in major programs and functions of an organization in the areas of budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 182X Class series; AND
3. Of the Five (5) years of Qualifying professional-level analytical work, at least Two (2) years has to be Disaster/Emergency Management experience.

Substitution:

• Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in the Class series may be substituted for one (1) year of required experience.
• Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

Desirable Qualifications:     

• Public sector project management experience.
• Strong working knowledge of and skill with MS Office Suite, Microsoft Outlook, Microsoft Teams, and Microsoft SharePoint. 
• Strong training and presentation experience.
• Strong knowledge of National Incident Management System (NIMS) and Federal Emergency Management Agency (FEMA).
• Experience working in the Finance and Administration section of an Emergency Operations Center (EOC) and/or Department of Operations Center (DOC).

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

What else should I know?

Selection Procedures: 

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Written Core Examination (Weigh 60%), Supplemental questionnaire (Weight 40%) Candidates will be invited to participate in a written, multiple-choice examination, designed to measure their relative knowledge, skills and abilities in job-related areas. The "core" multiple-choice examination component may include but not be limited to:

• Ability to evaluate/analyze information/data and to exercise good judgment relative to that evaluation or analysis.
• Ability to communicate written information (includes ability to proofread).
• Knowledge of, and ability to apply, financial/fiscal principles (including the ability to use mathematical and statistical formulas).
• Ability to comprehend and understand written information.
• Ability to use various computer software programs.
• Ability to conduct research.
• Ability to establish and maintain cooperative and effective working relationships.
• Knowledge of, and the ability to apply, principles, practices and procedures
• involving office operations.

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review. You will receive one or more scores with respect to the multiple-choice exam component. One will correspond to the core test component and, should a specialty subtest be added to that component, you may receive an additional "specialty" score. Any scores attained on these components will be valid and "banked" for three years, starting from the date of the examination. This means that, during this three year time period, you will not be required to take any test components for which you have already attained a score. If the selection process for the future announcement is held within one year of the date of this examination and it includes any of these components (i.e., core exam or specialty subtest), your score(s) for the corresponding test component(s) will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score(s) to the other announcement or (b) re-take the test component(s).

Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the test component (core or specialty subtest) is used. Please note that, should you retest, your retest score would become your official score since it is the most recent.

Candidates who meet the minimum qualifications and Special Condition will be emailed a Supplemental Questionnaire. The Supplemental Questionnaire is designed to measure the knowledge, skills and abilities required for this position.  All candidates’ responses to the Supplemental Questionnaire are subject to verification. All relevant experience, education and/or training must be included in the responses in order to be reviewed in the rating process.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 6 months, and may be extended with the approval of the Human Resources Director.

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams 
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst Timothy Liong Timothy.J.Liong@sfgov.org

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.