Career Opportunity

Talent Pipeline Program Manager - People, Performance & Development (9708) - SFO

Recruitment: RTF0134833-01154260

Published: May 17, 2023

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About:

Appointment Type:  Temporary Exempt. This position is exempt from Civil Service Commission rules pursuant to the City and County of San Francisco, Charter Section 10.104, and incumbents serve at the discretion of the Appointing Officer.

Specific information regarding this recruitment process are listed below:

• Application Opening:  Wednesday, May 17, 2023
• Application Deadline:  Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM (PST) on Tuesday, May 23, 2023.
• Compensation Range:  $130,884-$159,042 Annually
• Recruitment ID:  RTF0134833-01154260

San Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco (CCSF), has approximately 1,700 CCSF employees and strives to be a diverse, equitable, and inclusive employer.

SFO’s mission is to provide an exceptional airport in service to our communities and our core values are Safety and Security, Teamwork, Excellence, Care, and Equity. Learn more about careers at SFO. 

For more information about SFO, visit www.flysfo.com. Follow us on Twitter and Facebook.

Role description

The Talent Pipeline Program Manager is part of the People, Performance and Development team.  Under general direction of the Talent Mobility Manager, this position performs difficult and complex professional and technical employment and training work in the areas of monitoring, evaluation, planning, program operation or special projects; directs and supervises employees engaged in various aspects of pipeline programs; prepares and maintains records and reports; and performs related duties as required.

The essential functions of this classification include, but are not limited to, the following:

Pipeline Programming Development and Management (70%)

• Leads quality career pipeline programming, including internships, apprenticeships, and other work-based learning experiences; focuses on creating opportunities for a variety of diverse and underrepresented populations, including high school students, college students, post-graduate students, incumbent employees, and other adult populations that might benefit from up-skilling.
• Attends local job fairs, community events, professional conferences, and other networking events to promote the Airport’s talent pipeline program including making presentations at schools and local events.
• Collaborates with Talent Acquisition in marketing internship and training opportunities, including creating talent pipeline program marketing materials.
• Consults and collaborates with Talent Acquisition, People Operations, People Analytics & Engagement, and Learning & Development teams in developing and executing pipeline programs which align with the Airport’s Racial Equity Action Plan.
• Assesses pipeline programs against business needs, feedback and industry trends; partner with Talent Acquisition, People Analytics & Engagement, Learning & Development, and external partners to implement improvements.
• Consults and collaborates with People Analytics & Engagement to use qualitative and quantitative data to iterate on our current pipeline programming and influence decision making.
• Develops clearly defined objectives/goals related to the professional goals of the interns, trainees, and apprentices; assists the interns, trainees, and apprentices in attainment of goals and objectives for their program.
• Leads and develops a campaign to recruit program mentors and supervisors.
• Collaborates with Talent Acquisition on designing recruitment campaigns to attract diverse candidates to existing and new pipeline development programs.
• Leads efforts to retain pipeline program participants.
• Collaborates with Talent Acquisition and Learning & Development to develop mapping tools and talent pipeline curriculum for individual and group use which aids in resume, cover letter, job search, and interview skill development.
• Develops and facilitates talent pipeline program presentations and workshops.
• Leads campus wide career events promoting pipeline programs for Airport Commission employees.
• May include additional duties as assigned.

People Responsibilities (30%)

• Coaches, mentors, and develops staff regarding performance; supervises the work of staff and creates opportunities for staff development and advancement.
• Represents the Airport on relevant committees, as well as at speaking engagements, conference panels and trainings.
• Prepares various memoranda, correspondence, records and reports; makes recommendations as necessary.
• Advises and consults with managers; meets with appropriate staff to identify and resolve problems or conflicts.
• As a member of the PPD Leadership Team, provides leadership and makes recommendations affecting PPD vision, initiatives, programs, and services.
• May include additional duties as assigned.

How to qualify

Training:  Completion of a four-year college or university, with a Baccalaureate degree with major course work in economics, business administration, personnel, public administration, or closely related field.

Experience:  Four years of increasingly responsible experience in employment and training, economic development, or employment-related programs; or an equivalent combination of training and experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Desirable Qualifications

Any of the stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Passion for culture. You understand the importance of a company’s culture and its power to drive success.
• Desire and commitment to lead and participate in anti-racism, racial justice, and equity work, along with the commitment and fortitude to push and drive change in these areas.
• Motivated self-starter, able to thrive in a fast-paced environment with quickly changing business needs.
• Experience in People Operations and Talent Acquisition.
• Experience in workforce development program design and implementation.
• Enthusiastic support of SFO’s mission and the ability to champion it at many different levels.

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.  

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. 

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures

The selection process will include evaluation of applications in relation to minimum requirements.  Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.  Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates.  If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Note:  Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

Transportation Security Administration (TSA) Security Clearance

Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints and Security Threat Assessment, in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

How to Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Recruitment Analyst Information: If you have any questions regarding this recruitment or application process, please contact the recruitment analyst, Jumy Dang, at Jumy.Dang@flysfo.com.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.