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Career Opportunity

Departmental Public Records Analyst - Office of the Treasurer & Tax Collector (1822)

Recruitment: REF27057K

Published: May 18, 2023


Eric Louie -

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: Treasurer-Tax Collector
Job class: 1822-Administrative Analyst
Salary range: $99,450.00 - $120,900.00
Role type: Temporary Exempt What does this mean?
Hours: Full-time


Specific information regarding this recruitment process is listed below:
Application Opening: Wednesday, May 17, 2023
Application Deadline: May close anytime but not before Friday, May 26, 2023, 11:59PM (PST)
Compensation Range: $94,900 - $115,362
Recruitment ID: TEX-1822-134284

Appointment Type: Temporary Exempt. Pursuant to the City & County of San Francisco Charter, Section 10.104, this position shall be exempt from competitive civil service selection, appointment and removal procedures. The person serving in this position shall serve at the pleasure of the Appointing Officer.

Our Mission
The Office of the Treasurer & Tax Collector serves as the banker, tax collector, collection agent, and investment officer for the City and County of San Francisco. As the entity responsible for safeguarding the City’s money, the Office uses this expertise and authority to assist San Francisco residents through award-winning programs and initiatives that help low-income families build economic security and mobility.

Our Vision
We are committed to providing excellent services for taxpayers, customers, and our community. By promoting diversity, equity, and inclusion, we are a stronger, smarter, and more informed government agency.

Role description

The Policy and Communications team leads the communications, policy, legislative strategy and strategic initiatives of the Office of the Treasurer & Tax Collector and the Office of Financial Empowerment. We work with elected officials, government agencies and community members to create, ensure passage of and communicate policies that advance the goals of the Department and the people and businesses we serve.

The Departmental Public Records Analyst (1822 Administrative Analyst) will be responsible for overseeing, coordinating, analyzing, processing, evaluating, and responding to public records requests for the Department. This position requires high attention to detail to successfully manage the voluminous requests in a professional and timely manner. The Departmental Public Records Analyst will frequently deal with complex, confidential, and sensitive information and must be able to do so with tact and discretion.

Essential Duties and Responsibilities:
The essential duties of the position include but are not limited to:

• Manage public records requests for TTX using NextRequest, Adobe PDF, IPRO for desktop, and other software to ensure enhancement of public records management and transparency.
• Act as the main point of contact for the Sunshine Ordinance Task Force and represent TTX at Sunshine Ordinance Task Force and Committee proceedings.
• Track and respond to all public records requests in compliance with California Public Records Act and the San Francisco Sunshine Ordinance.
• Submit timely TTX responses to any complaints filed for review by the Sunshine Ordinance Task Force and its sub-committees.
• Redact records and prepare appropriate redaction and exemption logs.
• Partner with technical staff to access records in electronic file formats.
• Ensure that complex, confidential, and sensitive information is handled with tact and discretion.
• Manage voluminous requests with rigor, professionalism, and timeliness.
• Utilize various software and systems (Hyland, Aumentum, TaxSys, CSS, etc.) to effectively pull information.
• Promote a culture of data and transparency excellence within TTX.
• Communicate effectively with requestors and collaborate with TTX Legal, City Attorney, and other necessary parties to coordinate timely and appropriate responses.
• Analyze existing policies and procedures, identify problems, and provide recommendations related to Sunshine Ordinance requests.
• In collaboration with the TTX Chief of Policy and Communications, develop and implement policies and practices to ensure timely responses of Sunshine Ordinance requests and adherence to transparency best practices.
• Serve as the subject matter expert and address all issues arising from public record requests.
• Communicate to end users how to access, use, and understand links to procure information.
• Train and supervise other staff in the California Public Records Act introductory process and data retrieval.

How to qualify


Training and Experience:
1. Possession of a graduate degree (Master's degree or higher) from an accredited college or university; and one (1) year full-time equivalent experience performing professional-level analytical work, as described in Note A; OR
2. Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework as described in Note B; OR
3. Possession of a baccalaureate degree from an accredited college or university, and two (2) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR
4. Possession of a baccalaureate degree from an accredited college or university with major coursework as described in Note B and one (1) year full-time equivalent experience performing professional-level analytical work as described in Note A;

SUBSTITUTION: Applicants may substitute up to 2 years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Notes on Qualifying Experience and Education:
A. Qualifying professional-level analytical experience must be in one or more of the following functional areas: complex budget analysis, development and administration; complex financial/fiscal analysis and reporting; development of complex contracting systems and administration of competitive bid processes and complex contractual agreements; development and evaluation of complex management/administrative policy; complex grant administration and monitoring; complex program evaluation and planning; complex legislative analysis; complex economic analysis; or other functional areas related to the duties of positions in Class 1822, where the primary focus of the job is complex professional-level analysis for evaluation, recommendation, development and implementation of major programs and functions of department/organization. Analytical experience equivalent to the duties of Class 1820 is considered qualifying.

B. Coursework applicable to a baccalaureate or higher degree in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in Class 1822.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your SmartRecruiters application by the filing deadline. Information must be entered into the SmartRecruiters applicant tracking system under the headings for Experience and Education. Leaving these sections blank and attaching a resume in lieu of completing the Experience and Education sections will cause your application to be rejected.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Desirable Qualifications:
The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring:

• Knowledge of California Public Records Act or Sunshine Ordinance.
• Experience with public records requests.
• Experience partnering with external stakeholders to provide timely responses.
• Experience managing, tracking, responding, and analyzing voluminous records or requests.
• Ability to be trained in various software and systems to effectively pull information.

The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodation
Veterans Preference
Seniority Credit in Promotional Exams
Right to Work
Copies of Application Documents
Diversity Statement

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.

• Select the “I’m Interested" button and follow instructions on the screen

Your application for the Departmental Public Records Analyst (1822 Administrative Analyst) MUST include the following documents. To upload these as attachments, please use the "Additional attachments" function during the application process.

  • Cover Letter expressing your interest in the position, specifically explaining how you meet the Minimum and Desirable Qualifications as listed in this announcement.
  • Current Resume
  • Verification of Education

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,,, and

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Eric Louie at

All your information will be kept confidential according to EEO guidelines.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.