Career Opportunity

People Science and Strategy Human Resources Analyst - HRS - SFPUC (1241)

Recruitment: REF25819E

Published: May 23, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

• Application Opening: 05/23/2023
• Application Filing Deadline: 05/31/2023
• Annual Salary: $86,762 to $127,712 Annually 
• Recruitment ID: RTF0095593-01143543

APPOINTMENT TYPE: Permanent Exempt (PEX): This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months

WHO ARE WE?
About the San Francisco Public Utilities Commission (SFPUC) 

Headquartered in San Francisco, we have 2,300 employees working in eight counties with a combined annual operating budget of over $1 billion.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.
We are an award-winning and industry-leading public utility committed to our customers, community interests, and the environment.

Employee Amenities

• On-site bicycle parking, locker rooms and electric vehicle charge stations
• Close to commute/transit locations (e.g., BART, MUNI, Golden Gate Transit, parking garages)
• Proximity to numerous food and café options (e.g., Brenda’s French Soul Food, Philz Coffee, Golden Era Vegan Restaurant)

To learn more about our organization, please visit our website at https://www.sfpuc.org/about-us/careers-sfpuc

Role description

Project: Engagement Survey and Programs Launch

We are looking for individuals who:

• Are highly organized, with great attention to detail while always keeping the larger picture in mind.
• Are familiar with research concepts and methodologies in business settings.
• Think critically through their work and continuously strive to gain deeper understanding.
• Embrace learning and maximizing technology.
• Are self-motivated and able to work both independently and collaboratively.

As a People Science & Strategy Analyst, you will:

Work under the direction of principal and senior analysts to perform professional work in analyzing, researching, and consulting functions related to: competency modeling, employee engagement, people analytics, talent management consulting, workforce planning, and racial equity. Specific duties will include:

• Provide research and best practice-based consultation to business leaders related to talent management strategies.
• Lead projects, including project scoping, developing project plans, and stakeholder management.
• Independently compile and analyze data using standard software programs such as SPSS and Excel; create compelling data visualizations.
• Manage a portfolio of internal clients to build competency models (i.e., critical technical, behavioral, and leadership competencies required for successful performance).
• Develop and improve talent management processes (e.g., selection, performance management, career pathing) to align with our competency framework.
• Conduct research and data analysis to identify actions and recommendations to support SFPUC’s Racial Equity Action Plan and other related initiatives.
• Facilitate workshops to guide business leaders through strategic workforce planning.
• Develop survey instruments and interview questions to gather data and information.
• Plan and create content, resources, and communications (e.g., site pages, training guides, newsletters).
• Prepare and deliver professional, visually appealing reports and engaging presentations to communicate findings and recommendations to diverse, non-technical audiences.
• Continuously search for opportunities to improve team processes.
• Direct the work and assist in the professional development of graduate-level interns.
• To accomplish this work, you will need to leverage multiple, changing technologies. This may include, but is not limited to: Visier (people analytics), Quantum Workplace (engagement suite), Microsoft Office Suite, SharePoint (including site development), Survey Monkey, Microsoft Forms, and Adobe Illustrator.

The 1241 Human Resources Analyst will perform other related duties as assigned.

Special considerations during the COVID-19 pandemic:

The SFPUC is committed to keeping all employees safe in the workplace and has taken many measures to ensure the safety of all employees. The position is currently hybrid with 2 days telecommute, and 3 days in-office.

About the People Science & Strategy Team

We are People Science & Strategy (PSS), a team within Human Resource Services at the SFPUC. We were founded in 2014 to address changing workforce needs and succession planning issues at the SFPUC. We strive to create a workplace with thriving, diverse, and engaged employees using innovative, behavioral science-based consulting to the SFPUC.

Our goals:

1. Implement a competency framework to align all talent management practices.
2. Establish an organization-wide workforce planning process to address workforce gaps across the SFPUC.
3. Increase employee engagement and build a culture of high-performance and inclusivity.
4. Expand our internal consulting in the areas of talent management, organizational effectiveness, and diversity, equity, and inclusion.
5. Provide business and talent insights to build a culture of data-based and equitable decision making.

How to qualify

Education:

Possession of a baccalaureate degree from an accredited college or university

Substitution:

Education Substitution - Verifiable professional human resources work experience in one or more of the following areas may substitute for up to two years of the required education on a year-for-year basis: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training. (One year of experience will be considered equivalent to 30 semester or 45 quarter units of college coursework.)

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications

• Graduate degree in Industrial-Organizational Psychology, or other closely related field (e.g., Industrial Psychology, Organizational Behavior, Applied Social Psychology, Behavioral Psychology)
• Work experience and/or professional certifications in the areas of: competency modeling, strategic workforce planning, employee experience/engagement, workforce surveys & analytics, diversity, equity & inclusion, and/or talent management consulting.

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Verification of Education and Experience:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

What else should I know?

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Anna Owens, by email at AOwens@sfwater.org.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.