Career Opportunity
Patient Welfare Team Supervisor (Labor Relations) - Dept of Public Health (1246)
Recruitment: REF28358X
Published: June 23, 2023
Apply using SmartRecruiters, the City and County of San Francisco's application portal.
Job class: 1246-Principal Human Resources Analyst
Salary range: $149,526.00 - $195,624.00
Role type: Temporary Exempt What does this mean?
Hours: Full-time
About:
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
Application Opening – Friday, June 16, 2023
Application Deadline – The application filing will be open continuously at least through Friday, June 23, 2023 and will close any time thereafter.
Salary: $138,476 - $181,168 Annually
Appointment Type: Temporary Exempt (Anticipated Duration = 24 months)
San Francisco is the golden city that embraces diversity and ignites innovation. We are a team of about 7,500 compassionate public health professionals from the San Francisco Department of Public Health (SFDPH) who believe in the health and well-being for all that live, work, and play in this amazing city!
SFDPH’s Human Resources team strives to provide a positive candidate and employee experience. We are committed to recruit, develop, reward and retain an outstanding workforce.
Healthcare is in demand more than ever so elevate your human resources experience by joining the SFDPH HR Team!
Role description
Objective: Ensure that all allegations of abuse are investigated timely, completely, and fairly.
The Patient Welfare Team Supervisor will supervise a project team to conduct abuse investigations for Laguna Honda Hospital, draft and submit investigation reports, review investigation reports drafted by subordinate analysts, and represent the department in Skelly meetings, grievances, and arbitrations.
Specific Deliverables: with guidance from 0932 Labor Relations Director, team supervisor will monitor staff conducting investigations into allegations of patient abuse timely. They will draft reports and will represent the department in Skelly meetings, grievances, and arbitrations.
Essential Duties:
- Supervise subordinate analysts in performing delicate investigations into allegations of patient abuse.
- Conduct and document abuse investigations from intake through conclusion ensuring that issues are addressed timely, fairly, and consistently.
- Track and analyze investigation data, identify trends, report to DPH Labor Relations Director and make recommendations for corrective action as appropriate.
- Serve as fact witness at arbitrations and other hearings regarding investigations as needed.
- Educate managers on investigation process and related issues.
How to qualify
Education: Possession of a baccalaureate degree from an accredited college or university.
Experience:
Five years of professional human resources experience in one or more of the following areas of activity: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training of which one year must have been as (1) an advanced journey level classification, similar to 1244 Senior Human Resources Analyst, that performs difficult and specialized human resources work and thereby serves as a resource for special problems , or (2) lead or supervised a small team of professional staff involved in the more difficult and complex matters associated with recruitment and selection; employee and/or labor relations; classification and compensation; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training.
Substitution:
Experience Substitution
Possession of a Juris Doctorate (J.D.) or a Master’s degree in Personnel Administration, Human Resources Management, Business Administration, Public Administration or Clinical/School/Industrial-Organizational Psychology may be substituted for one (1) year of the required non-advanced journey / non-lead/supervisory experience.
Completion of a 12-month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Pro-gram may substitute for one (1) year of the required non-advanced journey / non-lead/supervisory experience.
Education Substitution - Verifiable professional human resources work experience in one or more of the following areas may substitute for up to two years of the required education on a year-for-year basis: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training. (30 semester units/45 quarter units equal one year.
DESIRABLE QUALIFICATIONS:
- Labor Relations Experience with either Employer or Union
- Experience supervising human resources professionals
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine fulltime employment.
Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. For more information, visit https://sfdhr.org/information-about-hiring-process#verification:~:text=Verification%20of%20Experience%20and/or%20Education
What else should I know?
How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.
Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.
Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Please review the following policies linked here DPH Health Critical Requirements and Information to safeguard yourself and others.
Additional information regarding Employment with the City and County of San Francisco:
If you have any questions regarding this recruitment or application process, please contact the analyst, Liezel Cruz at liezel.cruz@sfdph.org or 628-271-6710.
We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.
CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.