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Career Opportunity

Director of Dental Services (0941 Manager VI)

Recruitment: RTF0137253-01140282

Published: July 19, 2023

Accepting applications until: July 28, 2023

Contact:

Tracey Chan - tracey.chan@sfdph.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

Department: Public Health
Job class: 0941-Manager VI
Starting salary range: $189,878.00 - $242,398.00 (Range A)
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of the List
List type: Combined Promotive and Entrance
 

About:

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

The San Francisco Department of Public Health is accepting applications for a permanent civil service Director of Dental Services (0941 Manager VI).

  • Application Opening – Friday, June 30th, 2023 

  • Application Deadline – The application filing will be open continuously through Wednesday, July 19th, 2023.

  • Salary: $180,258 - $230,100 Annually (click here for more information)

  • Appointment Type: Permanent Civil Service

  • Recruitment ID: PBT-0941-137254

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health.

The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

Role description

The Director of Dental Services (0941 Manager VI) oversees the delivery of oral healthcare services within the San Francisco Health Network (SFHN) Primary Care health centers; collaborates with the SFHN Primary Care Leadership Team, Maternal, Child, and Adolescent Health (MCAH), and with managers of each of the health centers providing dental services; functions as the San Francisco Department of Public Health’s (SFDPH) liaison, with other City departments and offices which offer oral health services, including the San Francisco Unified School District (SFUSD), the San Francisco Community Clinic Consortium (SFCCC), and Project Homeless Connect; promotes and coordinates oral health activities that enhance the public health, including collaboration with local dental schools to promote teaching and research in the areas of dentistry and oral health. The Director of Dental Services (0941 Manager VI) has primary responsibility for planning and directing all clinic based SFDPH dental activities, as well as coordinating dental services across the city.

ESSENTIAL DUTIES:
The Director of Dental Services (0941 Manager VI) will perform the following essential functions:

  1. Plans, directs, and oversees the activities and resources of SFHN Dental Services.
  2. Ensures that evaluation and treatment of clinical services provided to dental patients are in compliance with applicable laws and contracts.
  3. Supervises the work of the SFHN Dental Services staff; including Dentists, Dental Hygienists, Dental Aides, and administrative team.
  4. Represents SFHN Dental Services on all appropriate committees, community organizations, agencies, governing bodies, and regulatory systems.
  5. Oversees all aspects of the Epic Electronic Health Record as it relates to SFHN Dental Services, including developing workflows, ensuring staff training and proper use of the new system.
  6. Participates in direct patient care/clinical activities as part of Dental Services.

The Director of Dental Services (0941 Manager VI) performs other duties as required and assigned.

How to qualify

REQUIRED MINIMUM QUALIFICATIONS
Candidates must provide verification that they meet all elements of the minimum qualifications.

     1. EDUCATION: Possession of a valid license to practice dentistry issued by the Dental Board of California (SEE CONDITIONS OF EMPLOYMENT); 

AND

     2. EXPERIENCE: Four (4) years of managerial experience in a health care entity of which all must include supervising professionals; AND One (1) year of dentistry practice experience.

Note: One year of full-time employment is equivalent to 2,000 hours of qualifying work experience (one year if performed full-time at 40 hours per week). Any overtime hours that were worked above 40 hours per week are not included in the calculation to determine qualifying hours worked.

The above minimum qualifications reflect special conditions associated with the position to be filled and they may differ from the standard minimum qualifications associated with this classification.

CONDITIONS OF EMPLOYMENT

Applicants possessing a valid license to practice dentistry from another state within the United States of America may participate in this examination process and if successful, be placed on the resulting eligible list/score report, but the selected candidate will NOT be appointed/hired until they obtain a valid license to practice dentistry issued by the Dental Board of California.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

DESIRABLE QUALIFICATIONS: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

  • One (1) year of experience with an electronic health record systems/practice management software program.
  • Experience using principles, practices, and techniques of program planning, development and evaluation as applied to a health care setting in a multicultural environment.
  • Knowledge of principles, practices, and techniques to ensure compliance with State and Federal regulations.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. Click here for more information..

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Minimum Qualification Supplemental Questionnaire (MQSQ):
Candidates will be required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Management Test Battery (Weight: 100%)
Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but are not limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication & Conflict Management. For more information about this Management Test (and a suggested reading list) please visit: SFDHR.org. Please note: this examination is only held in San Francisco. A passing score must be achieved on the Management Test Battery in order to continue in the selection process. This is a standardized examination, and, therefore, test questions and answers are not available for public inspection or review. Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore, your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement, However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your retest score would become your official score since it is the most recent.

What else should I know?

Certification
The certification rule for the eligible list resulting from this examination will be the Rule of the List.

Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:

This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

Additional information regarding Employment with the City and County of San Francisco: 

If you have any questions regarding this recruitment or application process, please contact the analyst, Tracey Chan at tracey.chan@sfdph.org or (628) 217-5260.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.