Career Opportunity

Operations Bureau Manager - Operations - SF Public Works (0942 TEX)

Recruitment: RTF0135385-01149535

Published: July 07, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

San Francisco Public Works has a far-reaching portfolio with a $352 million annual operating budget, an active capital portfolio that exceeds $3 billion and a workforce of 1,600-plus employees. The department operates around the clock, touching every neighborhood in San Francisco. The staff designs and manages construction of civic buildings and streets; cleans and greens the right of way; maintains civic buildings; manages multi-million-dollar bond programs; trains people for jobs; keeps the right of way free of hazards; paves the roads; repairs bridges and public stairways; expands accessibility; and works at the forefront addressing some of San Francisco’s biggest challenges, including homelessness. With a mission to enhance the quality of life in San Francisco for residents, visitors, and business owners, Public Works is committed to providing outstanding public service through an equity lens.

We invite you to learn more about the three workplace core values we live and embrace every day here at Public Works, visit our site here: Respect, Integrity, and Responsiveness.

Street Environmental Services, Operations Division keeps the City’s streets, sidewalks, and other public spaces clean with mechanical and manual sweeping, graffiti abatement, and power washing. The 24/7 operation runs specialized operations, including the Hot Spots teams that focus on encampment cleanups, CleanCorridorsSF, which provides a weekly deep cleaning to neighborhood commercial corridors, and proactive illegal dumping runs in the most impacted areas. The team also supports volunteer programs to advance San Francisco’s cleaning and greening initiatives.

San Francisco Public Works is currently recruiting for the role of Operations Bureau Manager (0942 Manager VII). 

Appointment Type: Temporary-Exempt (TEX), Category 18. This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer and not exceed 36 months.

Application Opening: Friday, July 7, 2023
Application Deadline: Applicants are encouraged to apply immediately as this recruitment may close at any time, but no earlier than Monday, July 10, 2023.

Compensation Range: $193,154 and $246,454
Recruitment ID: RTF0135385-01149535/ TEX-0942-EXEMPT

Role description

Under the general administrative direction of the Deputy Director of Operations, the Operations Bureau Manager plans, organizes, manages, and directs all activities and functions of more than five hundred (500+) San Francisco Public Works' employees in our newly consolidated Street Environmental Services Bureau. You will have the responsibility for the twenty-four-hour, seven-days-a-week operation of the bureaus with oversight of several shifts. You will be working with all the street events that happen in San Francisco and on call to respond to street emergencies. Serving in this role, you will oversee the code enforcement, outreach, and planning for major events. You may be called up to serve as backup for the Deputy Director of Operations, in their absence.

Important and Essential Duties:
As the Operations Bureau manager, your duties may include but are not limited to the following:

• Develops administrative and operational objectives and executes objectives by planning and directing all operations of the bureau through subordinate supervisory personnel; developing, reviewing, investigating, interpreting, enforcing, and analyzing operating procedures, rules, regulations, policies, methods, and reports; analyzing data to develop or change operational policies or procedures.
• Interacts with managers from other bureaus and city agencies at meetings and in response to inquiries, requests, and other work projects. Represents the Department to the general public, community groups, legislative bodies, and City departmental representatives in connection with the bureau activities. Represents the Bureau and the deputy director when required.
• Develops and oversees the development of the bureau’s budget and identifies budget priorities. Prepares, implements, and monitors budget. Directs the preparation of annual budget estimates, reviews expenditures, approves modifications, reviews and sets policies for materials procurement, contracts specifications, and equipment requests.
• Prepares staffing plan, secures and trains human resources, and manages personnel matters by monitoring staff performance and utilizing disciplinary action when appropriate; planning, organizing, and coordinating all bureau personnel including work and handling of personnel issues; establishing goals and priorities for career training and development of staff.
• Prepares and implements operational procedures by developing and implementing internal Bureau policies and procedures; directing the preparation of correspondence and periodic financial, administrative, and technical operation reports; overseeing the maintenance of Bureau records.
• Directs Fleet Management and Keywatch system, monitoring vehicles' GPS by directing equipment and vehicle fleet operations, including accessories. Works with IT and staff related to Computerized Maintenance Management System (CMMS) training and policy decisions related to mobile and CMMS implementations and operations.
• Leads and implements actions in response to the Mayor’s office. In the event of emergencies, serves as a member of the 24/7 emergency response team for Public Works.
• Performs technical duties related to the specialized functions of the Bureau by directing the inspection of mechanical and manual street cleaning, graffiti removal, and illegal sign removal or urban forestry-related inspections done by the Bureau to ensure conformity with accepted standards.

How to qualify

Minimum Qualifications:

1. Possession of a baccalaureate degree from an accredited college or university;

    And,

2. Six (6) years of managerial experience directly reporting to a Superintendent or Department Head with increasing responsibilities at a manager’s level. This Experience must include responsibility for planning and managing programs related to:

  a. maintenance, street cleaning, refuse collection, and graffiti abatement; or

  b. construction, maintenance, and repair of the public right-of-way; or

  c. code enforcement related to streets, facilities, or buildings.

   And,

3. Possession and maintenance of a valid class C Driver's License at the time of appointment.

Substitution: 
Qualifying experience as described above may be substituted for the education requirement on a year-for-year basis.  (One year of work experience is equal to 30 semester or 45 quarter units).

Note(s):

• One-year full-time employment is considered equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
• A valid out-of-state driver’s license is acceptable during the application process. A valid California driver's license must be obtained prior to appointment and maintained throughout employment.
• Applicants must meet minimum qualification requirements by the final filing date unless otherwise noted.

Desirable Qualifications:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Knowledge of Emergency Management Principles
• Knowledge of Maintenance Management System
• Experience coordinating complex public events
• Completion of National Incident Management System (NIMS) and Incident Command System (ICS) training as outlined by the Department of Homeland Security – Federal Emergency Management Agency, the California State Emergency Management Agency, and the CCSF Department of Emergency Management.

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ):
Candidates may be required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

Statement on Diversity, Equity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.

• Select the “I’m Interested” button and follow the instructions on the screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Human Resources Analyst Information: If you have any questions regarding this recruitment application process, please contact Lateef Taylor at Lateef.taylor@sfdpw.org

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.