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Career Opportunity

BEHAVIORAL HEALTH SERVICES - DIRECTOR OF SUBSTANCE USE DISORDER SYSTEM OF CARE (0933 Manager V)

Recruitment: RTF0136558-01089638

Published: July 24, 2023

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Department: Public Health
Job class: 0933-Manager V
Starting salary range: $176,878.00 - $225,758.00 (Range A)
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of the List
List type: Combined Promotive and Entrance
 

About:

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans.  Its Behavioral Health Services/Mental Health SF (BHS/MHSF) is growing and transforming county behavioral health services, making significant new investments designed to improve access, quality, efficiency, and coordination of care. BHS/MHSF is directing significant resources to improve services for individuals and families experiencing homelessness, as well as those who have been marginalized by historic and institutional racism. As part of this MHSF legislation, BHS is expanding behavioral health treatment programs by adding approximately 400 new beds in the next few years. 

Role description

Under the direction of the Director of Systems of Care, the Substance Use Disorder System of Care Director (0933 Manager V) is responsible for managing approximately $70 million annually and will perform the following essential functions:

  1. Provides administrative oversight and clinical leadership for all SUD clinical programs and services.  Determines, designs, implements, and modifies as needed on types of SUD services to be provided along with a continuum of modalities, levels of care, and matching populations’ needs.
  2. Manages, motivates, and develops managers and staff.  Monitors performance and coaches staff to achieve optimum professional development.
  3. Develops and evaluates policies/procedures to comply with federal, state, and local laws and regulations pertaining to substance abuse services for targeted populations.  Translates regulatory requirements into clinical practice. Informs policy development by cultivating best practices and lessons learned from providers.
  4. Collaborates actively with other San Francisco Department of Public Health (SFDPH), San Francisco Health Network (SFHN), Ambulatory Care, and internal SFDPH-Behavioral Health Services (BHS) leaders. Establishes effective working relationships with members of the community, local, state, and federal agencies.
  5. Oversees and manages contracts development, monitoring process, and setting standards of work with providers.  Leads and facilitates provider relations, including addressing network adequacy needs.
  6. Develops and guides practice improvement approaches within SUD system of care to promulgate best practices.  Oversees quality improvement and evaluation activities as well as collaboration on program effectiveness to meet health equity outcomes.
  7. Ensures that BHS clients receive timely, equitable, and respectful care that is provided in a manner compatible with their cultural health beliefs, practices, and preferred language.
  8. Works in collaboration with the DPH Business Office and DPH Facilities teams to address the operational needs of civil service programs, including facility, equipment, materials, and supplies.
  9. Assesses and responds to community needs as well as provides consultation.
  10. Directs the preparation of monthly and annual reports and audits; writes and submits reports.

The Director, Substance Use Disorder System of Care (0933 Manager V) may perform other duties as assigned or required.

How to qualify

EDUCATION: Possession of a bachelor’s degree from an accredited college or university;

AND,

EXPERIENCE: Five (5) years of verifiable professional experience managing programs and service delivery for people with substance use disorders which must include three (3) years of experience in behavioral health/mental health services and programming and three (3) years of experience supervising professionals.

 

EDUCATION SUBSTITUTION: Additional qualifying experience as described above may substitute for the required degree on a year-for-year basis up to a maximum of two (2) years. One year is equivalent to thirty (30) semester or forty-five (45) quarter units.

Note: One year of full-time employment is equivalent to 2,000 hours of qualifying work experience (one year if performed full-time at 40 hours per week). Any overtime hours that were worked above 40 hours per week are not included in the calculation to determine qualifying hours worked.

Applicants must meet the minimum qualification requirements by the final filing date unless otherwise noted.

DESIRED QUALIFICATIONS
The stated desired qualifications listed below may be used to identify job finalists at the end of the selection process after candidates are referred for selection:

  • Three (3) years of providers relations management experience;

 

  • Three (3) years of policy or legislative experience related to substance use and/or behavioral health;

 

  • Possession of one (1) of the following current, valid, unrestricted licensure/certification in the State of California:

Licensed Clinical Social Worker (LCSW), OR

 

Licensed Marriage and Family Therapist (LMFT), OR

 

Licensed Professional Clinical Counselor (LPCC), OR

 

Licensed Psychologist issued by the California Board of Psychology, OR

 

Certification as a CADC-III or higher designation issued by the California Consortium of Addiction Programs and Professionals (CCAPP), OR

 

Doctor of Medicine license issued by the Medical Board of California and a valid Drug Enforcement   Administration registration with the United States Department of Justice, OR

 

Doctor of Osteopathy license issued by the Osteopathic Medical Board of California and a valid Drug Enforcement Administration registration with the United States Department of Justice

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Minimum Qualification Supplemental Questionnaire (MQSQ Weight: Qualifying): Applicants will be required to complete an MQSQ by email after you submit your application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Management Test Battery (Weight: 40%):
Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but are not limited to:  Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication & Conflict Management. For more information about this Management Test (and a suggested reading list) please visit: SFDHR.org. Please note: this examination is only held in San Francisco. A passing score must be achieved on the Management Test Battery in order to continue in the selection process. This is a standardized examination, and, therefore, test questions and answers are not available for public inspection or review. Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore, your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement, However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your retest score would become your official score since it is the most recent. 

Supplemental Questionnaire (SQ) Exam (Weight: 60%): Candidates who achieve a passing score on the Management Test Battery (MTB) will be emailed a Supplemental Questionnaire (SQ) that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to: knowledge of and skills in public health administration, operations management, covering a wide variety of areas such as communicable disease control and prevention, environmental health services and sanitation, clinic administration, public health law and policy, emergency medical services, disaster preparedness and response, epidemiology and statistics, finance and accounting, and workforce development; ability to develop both long- and short-term strategic plans and to develop and implement project plans; ability to manage a large, complex budget and allocate resources in view of competing priorities; and knowledge of project management and Lean management systems/principles. The SQ will be emailed to the address listed on the candidate’s online application. Candidates will be required to respond to the SQ in the time frame indicated and must submit the completed questionnaire as directed in order to have it evaluated. Responses cannot be changed once submitted. Candidates will be evaluated based on their SQ responses. Candidates must achieve a passing score on the SQ in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Candidates must achieve a passing score on the Management Test Battery (MTB) and Supplemental Questionnaire (SQ) exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. 

Certification
The certification rule for the eligible list resulting from this examination will be the Rule of the List.

Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please refer to: https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23.pdf

What else should I know?

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:

This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

Additional information regarding Employment with the City and County of San Francisco: 

If you have any questions regarding this recruitment or application process, please contact the analyst, Catherine Chafey at:  catherine.chafey@sfdph.org or (628)271-6831.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.