Career Opportunity

Director of People and Organizational Culture (0932) - Recreation and Park Department

Recruitment: REF31326X

Published: August 30, 2023

Accepting applications until: September 07, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

Application filing opens: August 30, 2023

Application Deadline: September 7, 2023

Recruitment ID: RTF0111120

Amid a dynamic and ever-evolving urban landscape, the San Francisco Recreation and Park Department stewards one of the premier urban park systems in America.  San Francisco recently became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park.  Considered by San Franciscans to be one of the City’s most popular and effective public agencies, our department manages and maintains more than 225 parks, playgrounds, and open spaces in San Francisco, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100- acre system includes 25 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department’s responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts, and TPC Harding Park golf course.

More than 2,000 talented individuals are part of our team, from gardeners, foresters, and recreation leaders to park rangers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.

Role description

The 0932 Director of People and Organizational Culture is responsible for the strategy and governance of the Recreation and Park Department's (REC) Human Resources Division.  In this role you will drive critical operations and support key departmental objectives by overseeing talent acquisition programs, navigating, and resolving employee relations issues, directing health and safety programs, managing compensation activities, and delivering human resources (HR) programs and policies. The Human Resources Manager serves as the strategic partner and change agent in developing HR programs and solutions to drive REC's diversity and equity initiatives, supporting its Strategic Plan and objectives and in embracing and reinforcing its core values.

The position is responsible for ensuring compliance with federal, state, and local laws, applicable MOUs, contract provisions and Civil Service Rules.  Managing a staff of Human Resources and Environment, Health & Safety personnel, the Human Resources Manager is responsible for planning, organizing, and implementing all HR functional areas including Classification and Compensation, Payroll/Processing, Recruitment/Examinations, Labor/Employee Relations as well as Risk and Change Management. 

This position reports to the Director of Administration and Finance (Chief Financial Officer).

Essential Duties and Responsibilities:

1. Identifying, developing, and implementing department goals, objectives and policies, and establishing priorities in support of the strategic plan;
2. Determining resource allocation and service levels according to established policies;
3. Providing executive leadership with data, analysis, recommendations and advice regarding employment trends, best practices, workforce development and succession planning, and characteristics of REC’s workforce to meet departmental staffing needs;
4. Managing activities related to the operation of complex and large computerized payroll and personnel system, monitoring investigations and fact-finding processes for resolution of employee relations matters;
5. Reviewing and approving disciplinary actions for consistency/compliance;
6. Establishing and reporting on HR performance metrics to measure program effectiveness;
7. Monitoring and evaluating effectiveness/efficiency of the division’s organizational structure, staffing levels, and other internal operations;
8. Identifying and recommending alternative approaches for service enhancements and implementing changes;
9. Developing and maintaining relationships with the Mayor’s office, Board of Supervisors, Controller, Department of Human Resources, labor organizations, other City agencies, the San Francisco Civil Service Commission, and other stakeholders to negotiate and resolve issues and pro-actively implement workplace priorities;

Representing REC and making presentations before the Civil Service Commission, Board of Supervisors or other official meeting or proceedings.

How to qualify

Minimum Qualifications:

1. Possession of a baccalaureate degree from an accredited college or university; AND

2. Eight (8) years of professional human resources experience performing duties that include significant assignments in one or more areas of recruitment and selection; classification and compensation; employee and labor relations; human resources operations; and/or health and safety. Qualifying experience must include three (3) years supervising human resources professionals in these areas. 

Substitution:  Applicants may substitute the required education with additional qualifying experience on a year for year basis [up to a maximum of two (2) years].  One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units.

Desirable Qualifications:

• Experience working within a merit-based, civil service, or unionized environment.
• Superior oral and written communications ability.
• Demonstrated ability to develop and successfully implement policies and procedures.
• Proven ability to build and maintain strong working relationships, to implement creative solutions and to adapt under rapidly evolving circumstances.

Commitment to providing excellent customer service.

What else should I know?

Selection Procedures:

1. Supplemental Questionnaire - Weight: 100%

Qualified candidates will be sent a supplemental questionnaire to explore personal, specific job-related experience.

A passing score on the supplemental questionnaire is required to be placed/ranked on the Eligible List. Candidates will be placed on the eligible list in rank order according to their final score.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be of 6 months, and may be extended with the approval of the Human Resources Director.  

To find Departments which use this classification, please see 
https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23.pdf

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

Additional Information Regarding Employment with the City and County of San Francisco

• Information About The Hiring Process
• Position Based Testing Information
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Your information will be kept confidential according to EEO guidelines.

Selection Process Analyst Information: If you have any questions regarding this recruitment or application process, please contact Dave Johnson at dave.johnson@sfgov.org, 415-557-4871.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.