Career Opportunity

Social Work Specialist – Welfare to Work (WtW) Program and County Adult Assistance Programs (CAAP) - San Francisco Human Services Agency (2916) (137946)

Recruitment: RTF0137945-01151063

Published: September 05, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Exam Type: TEX Category (CAT) 18

Fill Type: Special Project Exemption (Charter Section 10.104-18)- An appointment authorized for exemption under Charter Section 10.104-18 must be to a position created for or dedicated to a special project, or for professional services, not to exceed three years by Charter requirement.

• Application Opening – September 5, 2023
• Application Deadline – September 18, 2023
• Compensation: $94,926.00- $115,362.00 Yearly; https://careers.sf.gov/classifications/?classCode=2916&setId=COMMN
• List ID: TEX-2916-137946; RTF0137945-01151063 

The Human Services Agency (HSA) has four (4) vacancies to fill as follows:

Welfare to Work (WtW)

Two (2) vacancies

Location: 170 Otis Street, San Francisco, CA

County Adult Assistance Programs (CAAP)

Two (2) vacancies

Location: 1235 Mission Street, San Francisco, CA

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

OUR COMMITMENT TO RACIAL EQUITY

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Role description

Under supervision, incumbents perform a variety of professional social work duties involving casework, case management, and continuing client investigation and processing for social work programs in various Human Services Agency programs.

Specific details regarding the two (2) Programs and vacancies are below:

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

For Welfare to Work (WtW)

CalWORKs provides temporary financial assistance and support to eligible families with (or expecting) children. Benefits include cash assistance, food, child care, and health care coverage. CalWORKs also provides job and education assistance and other services, even after leaving the program. In most cases, all family members on CalWORKs who are 18 or older participate in the Welfare-to-Work employment services program. This program helps create individualized plans to succeed in work, training, school, or other activities. 

Essential duties:

1. Screens and determines Housing Support Program (HSP) eligibility, and assists CalWORKs families with housing-related needs.
2. Helps families at-risk of homelessness maintain their current housing .
3. Conducts assessments to develop appropriate case plan; prepares summaries of clients' functional limitations, barriers, and/or needs; makes referrals to community services.
4. Educates and helps participants navigate through program expectations, policies and procedures, and service resources.
5. Partners or collaborates with other internal agency staff, community organizations, collaterals, and service representatives to provide clients with the services they need.
6. Participates in regular case consultations to discuss client assessments and case plan.
7. Compiles and submits statistical and narrative reports.

For County Adult Assistance Programs (CAAP)

The 2916 Social Work Specialist, will provide comprehensive case management to hard to serve clients with disabling medical and mental health condition that includes conducting initial screening and assessment, coordinating assessments by medical and mental health practitioners, providing summaries of clients functional limitations, and making collateral contacts with representatives of Social Security Administration and California Department of Social Services. The social work Specialist will explain Social Security Regulations to clients and to HSA staff.

Essential duties:

1. Conducts assessments of the clients' functional ability, describes and documents the clients' functional limitations, if any.
2. Establishes effective collaborative relationships with Eligibility Workers, Employment Specialists, and other referral sources.
3. Provides case management to enable clients with disabilities to apply and qualify for Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI).
4. Establishes effective working alliances with difficult to serve clients who frequently miss appointment and may not recognize that they have disabling conditions.
5. Consults with Disability Evaluation and Consultation Unit (DECU) staff physicians, psychologists, and/or licensed clinical social workers as needed to determine if the client is disabled and identify the medical and mental condition(s) that are the basis of the disability.
6. Completes all necessary documentation and/or applications materials and non-medical evidence needed to support the application for Social Security Benefits.
7. Delivers completed application packets to Social Security Administration (SSA), establishes and maintains effective liaison with staff in SSA district office and the Department of Developmental Services (DDS) to ensure that the staff evaluating the application has all necessary information.
8. Researches and requests relevant medical records.
9. Reviews, evaluates, and organizes the medical records with the assistance of the physicians, psychologists, and/or licensed clinical social workers.
10. Schedules clients for consultative exams with DECU staff when indicated and ensure that clients attend appointments.
11. Assists the client with referral to housing, money management, medical and other treatment providers as indicated.

How to qualify

1. Education: Possession of a baccalaureate degree from an accredited college or university;

AND

2. Experience:  Two (2) years of social casework or employment services experience with a public or private agency/organization.

Substitution of Education: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). Thirty (30) semester or forty-five (45) quarter units equal one (1) year.

Substitution of Experience: Possession of a Master’s degree in Social Work or Counseling may be substituted for one (1) year of the required experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Verification of Experience and/or Education: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures

The selection process will include evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills and abilities in an oral interview, which may include a written or performance exercise.

Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to continue in the selection process. Applicants meeting the minimum requirements are not guaranteed advancement in the selection process. 

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1 and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Patrice Brown, by telephone at (415) 557-5559 or by email at patrice.brown@sfgov.org. 

All of your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.