Career Opportunity

Assistant Chief of Branches - San Francisco Public Library (0923) - (135221)

Recruitment: RTF0135220-01134434

Published: September 11, 2023

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About:

This is a Position-Based Test conducted in accordance with CSC Rule 111A

IMPORTANT NOTICE, PLEASE READ IF YOU ARE INTERESTED IN APPLYING TO THIS JOB ANNOUNCEMENT

In addition to applying to this job announcement, please also complete the Minimum Qualification Supplemental Questionnaire (MQSQ), this must be submitted with your application: MQSQ Link (Click Here)

Specific information regarding this recruitment process are listed below:

• Application Opening: Monday, September 11, 2023
• Application Deadline: Friday, October 6, 2023 by 5:00pm
• Compensation Range: $134,524 to $171,678 (Range A)
• Recruitment ID:135221-RTF0135220-01134434

Who We Are:

The San Francisco Public Library (SFPL) is dedicated to free and equal access to information, knowledge, independent learning and the joys of reading for our diverse communities. The library system includes the architecturally significant Main Library, an anchor institution in the city’s Civic Center, 27 neighborhood branch libraries that serve all neighborhoods throughout the city, two administrative buildings and four bookmobiles. With a collection of more than 3.7 million items, and circulation exceeding 11 million each year, SFPL serves more than 6 million visitors annually.

What We Do:

The library embraces its role as the most democratic of institutions, providing safe and welcoming facilities for all. Through a robust array of services and programs, the library places an emphasis on literacy and learning, digital inclusion, social justice, equity and healthy communities.

For more information about SFPL, please visit www.sfpl.org.

Role description

The Assistant Chief of Branches is a senior management position and a key member of the San Francisco Public Library’s executive leadership team. The Assistant Chief of Branches reports directly to the Chief of Branches and assists the Chief of Branches in overseeing the operations of twenty-seven neighborhood branch libraries. This position is responsible for supervising a team of District Managers who coordinate the day-to-day operations within their districts. The Assistant Chief of Branches works collaboratively with the Chief of Branches and other Division Chiefs to contribute to the planning, organization and overall administration of the Library system including implementation of policies, services, and innovations.

Essential functions of the position include, but are not limited to:

• Manages and leads the operations of the twenty-seven neighborhood libraries public service;
• Supervises, evaluates and trains District Managers;
• Works closely with Library Human Resources on talent acquisition activities and professional development of branch staff;
• Serves on the Public Services Team to evaluate, recommend, and plan implementation of new library services;
• Evaluates procedures, identifies and analyzes problems and issues, and implements new procedures of the assigned programs;
• Provides support for the preparation and management of the division’s operating budget; monitors expenditures and financial reporting for the Division;
• Monitors performance measures, evaluates programs and services and makes administrative decisions regarding resource allocations within the Division;
• Prepares and presents the activities and programs of the Branch Division to the public, Library Commission, and other major stakeholders
• Administers programming resources and grants funded by the Friends of the San Francisco Public Library;
• Participates in professional development and attend professional conferences and presents innovative library services as a representative of the San Francisco Public Library;
• Works closely with library support groups including the Friends of the San Francisco Public Library and/or the Council of Neighborhood Libraries to leverage community support for library programs and services;
• Serves as Acting Chief of the Branches as needed; and
• Performs other job-related duties as assigned. 

How to qualify

Minimum Qualifications:

1.         Possession of a Master’s degree in library and information studies (MLS/MLIS) from a college or university program accredited by the American Library Association; AND

2.         Four (4) years of progressively responsible professional experience managing, and/or coordinating public programs, services, and/or community engagement activities for a large urban library.  

Note: One (1) year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Two (2) years of experience in supervising and developing professional Library staff
• Excellent analytical skills in evaluating library programs and services; and resolving challenges creatively and strategically
• Demonstrated ability to interact professionally and effectively with internal and external stakeholders in a highly diverse community
• High level communication skills with ability to engage the public and make connections with multiple constituencies through effective presentations

Compensation and Benefits: The normal annual salary range is $134,524 - $171,678. Appointment above the maximum of the normal range may be considered based on documented and substantiated recruitment and retention issues or exceptional skills. A special approval process is necessary for appointment above the normal salary range.

Verification of Education and Experience: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): Candidates will be required to complete a Minimum Qualification Supplemental Questionnaire (MQSQ) as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's education and experience in relation to the Minimum Qualifications for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Training and Experience Supplemental Questionnaire Evaluation (Weight: 100%) Candidates who meet the Minimum Qualifications will be emailed a Training and Experience Supplemental Questionnaire that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to: knowledge of management and administrative skills in library operations; ability to manage public programs and services; ability to develop policies and procedures; analytical ability, supervisory skills, and written communication skills. Candidates will be required to complete and submit the Training and Experience Supplemental Questionnaire in the time frame specified in order to be evaluated and rated. A passing score must be achieved on the Training and Experience Supplemental Questionnaire Evaluation in order to be placed on the Eligible List/Score Report in rank order according to their final scores.

What else should I know?

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of twelve (12) months, and may be extended with the approval of the Human Resources Director.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2023-24.pdf

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.

• Select the “Apply Now” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Human Resources Analyst Information: If you have any questions regarding this recruitment or application process, please send your inquires to Christian Molina, Human Resources Analyst  at christian.molina@sfpl.org.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.