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Career Opportunity

Project Analyst, Office of City Administrator (1822)

Recruitment: RTF0139597-01152337

Published: September 11, 2023


Connie Poon -

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Department: City Administrator
Job class: 1822-Administrative Analyst
Salary range: $100,932.00 - $122,720.00
Role type: Permanent Exempt What does this mean?
Hours: Full-time


The Office of City Administrator and its 20+ divisions and departments operate core internal and public-facing services. Our vision is to lead the nation in public administration and to enable City departments to effectively deliver critical public services. We aim to help the City run better, to connect San Francisco residents and constituents to the vital public services they seek, and to create a meaningful, diverse and inclusive work culture that is the place of choice for people who are invested in a career in public service. To learn more about our departments, divisions, and programs, click here:”

Role description

About the Work

The City’s procurement and contracting processes are ripe for improvement, as current processes and systems can be complex, decentralized, and difficult to implement and navigate. To address these challenges, in 2022, the City Administrator’s Office created a team focused on contract reform. This team works on special projects that help reduce administrative burden and lower barriers to participating in public procurement opportunities to advance the City’s equitable contracting goals.

This work is part of the Government Operations Recovery Initiative (Gov Ops), an effort aimed at addressing staff shortages, contracting backlogs, and financial system challenges that make it difficult for the City to operate effectively and efficiently. In addition, the Office of Contract Administration has a team that is focused on strategy, analytics, governance, and efficiency (the SAGE team) to identify and implement improvements and enhance strategic sourcing in City contracting operations.

About the Team

The Projects Analyst will join the Gov Ops Contracts Reform team and also support the OCA SAGE team. These teams work in close partnership with a number of other City departments and divisions who are involved in procurement and contracting and strive to be dynamic and responsive to City staff and supplier needs. We are guided by the following principles:

  • How do we build better systems while minimizing unintended consequences and any potential adverse effects of change and transitions?
  • How do we orient our work around the challenges that small, local businesses, and community providers face to ultimately lower barriers to accessing public procurement opportunities for all?
  • How do we balance a bold vision for the future with practicality and feasibility?
  • How do we work to elevate procurement as a strategic function in the City?
  • How do we work towards reducing costs and increasing value to the citizens of San Francisco?

Job Description

As a Projects Analyst, you will play a critical part in crafting and implementing reform projects to improve the City’s procurement and contracting processes and support its supplier community. This is an exciting opportunity for someone who is motivated by complex but compelling challenges in governance, interested in finding the balance between incremental and transformational changes, dedicated to ensuring that public institutions serve communities equitably, enjoys bringing order to ambiguity, and sees themselves as a budding public sector leader.

The projected responsibilities for this role are described below. We are interested in bringing on someone who will grow and thrive in this role, so we encourage anyone who has an emerging interest in public procurement and enjoys learning new skills and concepts to apply. The candidate who fills this role will be supported by members of our team and will enjoy increasing ownership and agency over projects over time.

Partnership & Project Management 

  • Take ownership of multiple projects and/or workstreams, from conceptualization to hand-off and/or close-out, with the support of the Gov Ops team.
  • Directly implement project activities through a continuous improvement lens. 
  • Coordinate action items across multiple implementation partners and monitor project progress to ensure that deliverables are fulfilled in a timely manner. 
  • Maintain project tracking tools to ensure proper resourcing, timelines, stakeholder engagement, etc. are implemented.

Business Process Analysis & Re-engineering

  • Analyze business processes and provide recommendations for process re-engineering.
  • Partner with and facilitate meetings with diverse stakeholders (in terms of roles, functions, and identities) with the goal of identifying root challenges, developing solutions, mitigating risks and unintended consequences, building consensus, clarifying responsibilities, and developing clear next steps. Present ideas to and gather feedback from key stakeholders in internal and public-facing settings.
  • Synthesize data and information into compelling, concise, action-oriented narratives for various types of audiences – from high-level decisions-makers to members of the public. 

Research & Communications 

  • Conduct research and analysis on promising procurement practices; jurisdictional benchmarking; supplier outreach; and policy, administrative, and regulatory issues pertaining to procurement and contracting. 
  • Analyze procurement data across the City to identify opportunities for improvement related to compliance and performance.
  • Support the creation of memos, slide decks, and other deliverables to communicate recommendations and project milestones, and present findings to build support.
  • Monitor legislative and rule-making processes for laws and regulations that could potentially impact the City’s procurement and contracting functions. 

Training & Knowledge Development

  • Partner with subject-matter experts, procurement specialists, and departmental leaders to create and conduct engaging, accessible, and scaffolded trainings for City staff and suppliers. 
  • Implement additional knowledge transfer and change management strategies to support the sustainability of reforms. 

Other projects, tasks, and duties as assigned.

Desirable Qualifications

  • Demonstrates excellent written and verbal communication skills
  • Has experience coordinating or managing projects with many stakeholders.
  • Demonstrates ability to prioritize, track, monitor, and ensure progress of projects. 
  • Possesses strong analytical and problem-solving skills. 
  • Is creative, flexible, and adaptable. 

How to qualify


Possession of a baccalaureate degree from an accredited college or university, and


One (1) year full-time equivalent experience performing professional-level analytical work. Qualifying professional-level analytical work includes analysis, development, administration, and reporting in major programs and functions of an organization in areas such as budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 182X Class series.


Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in the Class series may be substituted for the required one (1) year of experience.

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

What else should I know?

  • Interested candidates are encouraged to apply as soon as possible, as this job announcement will close at any time, but not earlier than September 22, 2023.
  • Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted. 
  • For questions or inquiries, please contact: Connie Poon, Senior Human Resources Analyst at
  • Your application MUST include a resume.  To upload these item, please attach using the "additional attachments" function.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6065 or, if hearing impaired at (415) 554-6015 (TTY).

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.