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Career Opportunity

Media/Security Systems Specialist, Office of the City Administrator - Real Estate Division (1777)

Recruitment: RTF0135218-01075594

Published: September 13, 2023


Connie Poon -

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Department: City Administrator
Job class: 1777-Media/Security Systems Specialist
Pay range: $52.1/hr - $63.275/hr
Role type: Temporary Exempt What does this mean?
Hours: Part-time


The Real Estate Division is comprised of a team of over 220 full time staff delivering professional real estate services to a variety of clients. The Division completes appraisals and analysis of real property considered for City sale, lease, development or acquisition, and acts as a real estate consultant to Departments, the Mayor, and the Board of Supervisors.

We have responsibility for: Acquisition of all real property required for City purposes; Sale of surplus real property owned by the City; Leasing of property required by various City departments; Operations at the Alemany Farmers' and Flea Markets (100 Alemany), and UN Gift Gallery (UN Plaza); Custodial and engineering services for various City departments at over 60 different locations; Full service property management services to over 4,000,000 square feet of city-owned offices, including City Hall, 1 South Van Ness Avenue, 49 South Van Ness, San Francisco Police Headquarters, and the Hall of Justice.

Role description

Under general supervision, the 1777 Media/Security Systems Specialist is responsible for operating and maintaining audio and video equipment necessary to broadcast public hearings and other events, related computer and security systems, and performs related duties as required. Essential functions include: providing electronic security system support for elected officials and staff; operating, troubleshooting and repairing audio, video and security equipment, including access control systems; maintaining and upgrading local area networks for all remote broadcast video and security system functions and control systems; providing technical and logistical support to meet functional and operational requirements of City events and meetings; training other City departmental staff on proper use of equipment; assisting in the development of short and long-term service plans and making recommendations; preparing letters, memos and training materials; and coordinating the scheduling and issuing permits for rallies, press conferences and other events.

Essential Duties:

1. Maintains and operates audio and video equipment by performing system maintenance, repairs and backups of Creston remote control system hardware and software, local area network (LAN,) MediaMatrix computer based sound system, security control system, and database information for all public hearings, and other public and private events.

2. Troubleshoots and repairs audio, video and security camera and access control systems by conducting routine tests, providing
alternatives for system failures, and repairing equipment as needed to restore systems and equipment to a functional level.

3. Maintains and upgrades local area network for all remote broadcast video and security system functions and control systems by analyzing and documenting problems and solutions, and providing alternative system or equipment configurations.

4.Trains staff in other departments on operations of television broadcast control rooms, installed audio systems, closed circuit television, and security systems, such as video, access control, and duress alarm systems.

5. Provides technical and logistical support for audio, video, computer and broadcast television requirements by arranging and connecting fiber optic distribution systems for all public meetings, functions and special events.

6. Prepares letters, memos and training materials; updates operating manuals and systems equipment blueprints; and maintains logs to document equipment usage and equipment failures and repairs.

7.Assists in the development of short and long-term service plans and makes recommendations for maintenance, upgrades and use of installed audio, video and security systems and equipment.

8. Schedules and issues permits for rallies, press conferences and other events by coordinating the logistics and use of the facilities with the Mayor's Office, Police and other City Departments.

9. Provides electronic security system support for the Mayor, elected officials and staff from other departments by assessing equipment needs and coordinating and/or performing repairs.

10. Performs related duties and responsibilities as assigned.

Desirable Qualifications:

  • Ability to work after hours and weekends;
  • Experience being the sole technician onsite running live sound for events;
  • Experience with AES/EBU and Dante audio protocols;
  • Experience with professional level security system installation and maintenance

APPOINTMENT TYPE: Temporary Exempt (TEX) - As-Needed, this position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. This position is for inclusion in a production pool, supporting as-needed special event/special assignment work only. Work assignments and hours will be inconsistent.

How to qualify

1. Five (5) years of experience in the set up, operation, maintenance, and troubleshooting of audio, video systems in a large agency and/or organization.


1. Possession of a baccalaureate degree from an accredited college or university with major course work in radio and television may be substituted for three (3) years of the required experience; OR

2. Possession of an associate degree from an accredited college or university with major course work in broadcast engineering or certification in broadcast engineering may be substituted for two (2) years of the required experience.

Special Requirements:
Essential functions require the following physical skills and work environment: willing to work nights and varying shifts as assigned; ability to lift up to fifty (50) pounds, splice cables, operate a genie lift, climb ladders, and work in confined areas to adjust media equipment.

What else should I know?

  • Interested candidates are encouraged to apply as soon as possible, as this job announcement will close at any time.
  • Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted. 
  • For questions or inquiries, please contact: Connie Poon, Senior Human Resources Analyst at
  • Your application MUST include a resume.  To upload these item, please attach using the "additional attachments" function.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6065 or, if hearing impaired at (415) 554-6015 (TTY).

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.