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Career Opportunity

Health Worker 1-San Francisco Department of Public Health (2585)

Recruitment: REF32771U

Published: October 20, 2023

Contact:

Juliette Soto - juliette.soto@sfdph.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: Public Health
Job class: 2585-Health Worker I
Salary range: $62,426.00 - $75,816.00
Role type: Temporary Exempt What does this mean?
Hours: Full-time
 

About:

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. 

The applicant pool resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH. 

Role description

The San Francisco Department of Public Health (DPH) is accepting applications for temporary exempt (TEX) positions in class 2585 Health Worker 1. The work schedule/shift for the current position is Tuesday - Saturday; 8:30 a.m. – 5:00 p.m. 

Under the close supervision and guidance of health professionals and paraprofessionals the 2585 Health Worker 1 performs a wide variety of well-defined duties designed to aid and encourage members of the community to utilize Health Department services. The essential duties include, but are not limited to the following:  

  • Participates in an intensive training program in order to become familiar with community resources;
  • Provides general advice to patients and others regarding available services; provides assistance to patients in utilizing available health and community resources;
  • Receives, signs-in and routes patients reporting for treatment or other assistance at program facilities;
  • sets up and cleans up after clinics and other meetings; maintains needed supplies; may collect patient specimens for required lab tests;
  • May provide language interpretation services for patients; may translate letters, pamphlets, booklets, films and other materials;
  • Assists patients in making appointments for needed services; assists in guiding and processing patients through clinics, hospitals, and other facilities;
  • visits patients and community residents at home or in hospitals to provide assistance and support; and
  • Performs routine clerical tasks related to maintaining records of the particular program in which involved.

The 2585 Health Worker 1 may perform other duties as assigned/required.

Working Conditions: Some positions may require employees to work directly with individuals within locked jails or psychiatric facilities, the homeless population, and individuals who have or are carriers of infectious/communicable diseases. Some positions may also require exposure to inclement weather conditions and/or heavy lifting.

How to qualify

Experience: Six (6) months of verifiable experience, performing a combination of at least two (2) of the following duties:

  • serving as a liaison between targeted communities and healthcare agencies;
  • providing culturally appropriate health education/information and outreach to targeted populations;
  • providing referral and follow up services or otherwise coordinating care;
  • providing informal counseling, social support and advocacy to targeted populations;
  • escorting and transporting clients;
  • providing courier/dispatcher functions;  
  • performing pre-clinical examinations of vital statistics, such as measuring a patient’s weight, height, temperature and blood pressure.

Substitution: Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine fulltime employment.

DESIRABLE QUALIFICATIONS: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. For more information, visit https://sfdhr.org/information-about-hiring-process#verification:~:text=Verification%20of%20Experience%20and/or%20Education

What else should I know?

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

Additional information regarding Employment with the City and County of San Francisco: 

If you have any questions regarding this recruitment or application process, please contact the analyst, Juliette Soto at Juliette.Soto@sfdph.org or (628)271-6709.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.