Career Opportunity

Data Analyst (9774-Senior Community Development Specialist I)

Recruitment: RTF0141511-01147864

Published: December 22, 2023

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

Important Information - In order to be considered for this position you must submit a response to four (4) supplemental questions with your online application.

Mayor’s Office of Housing and Community Development (MOHCD)

MOHCD’s mission is to address social, economic, and racial inequities through the creation of affordable housing opportunities and the funding of essential services that are foundational for strong communities.  We are industry leaders in the implementation of policies for the creation, rehabilitation and preservation of affordable housing.  In our hiring practices, we strive to build teams that reflect the diversity of our City and the populations we serve, and we urge qualified candidates of all races, ethnicity, sexual orientation, and gender identity to apply.

Role description

Under the general direction of the Director of Data, Evaluation and Compliance, the Data Analyst at the Mayor’s Office of Housing and Community Development plans, organizes, leads, and conducts complex, sensitive, and detailed analytical work in support of departmental strategic planning efforts, policy development, decision-making, reporting and communications. The Data Analyst will also manage the migration of MOHCD data from disparate spreadsheets and databases to a Salesforce system. A strong candidate would have experience in project management and in performing analyses using coding and analysis software such as R, Python and Stata, mapping software such as ArcGIS, and data visualization software such as PowerBI. This position will work in a highly collaborative environment and assist with the department’s efforts to move toward better outcomes and racial equity with its programs and services and to maximize the impact of program resources.

1. Conducts research and analytical work on special projects or highly visible public issues that have significant impact on the functions and operations of the department’s affordable housing and community development programs and projects;
2. In collaboration with Director of Database Development and Migration, manages the migration of department data from spreadsheets and databases to a Salesforce system, including coordination of multiple teams to develop department-wide schema and resolve data conflicts; collaboration with other City staff to integrate database development with the housing application portal; management of external project consultants; and report to internal leadership team;
3. Collaborates and confers with senior management staff and other subject matter experts to clarify needs, issues and parameters, and to discuss, evaluate and make policy recommendations on affordable housing and community development programs and projects;
4. Responds to internal and external informational and data requests, including those of a highly sensitive nature;
5. Compiles and analyzes the department’s program data for the purposes of tracking progress towards goals and of improving services, and for mandated reporting purposes;
6. Prepares clear, comprehensive reports and presentations;
7. Presents reports, finding and recommendations to internal and external stakeholders, including formal presentations to groups; may represent the department to the Mayor's Office, Board of Supervisors, Controller's Office, other city officials, outside agencies or the general the public;
8. Provides technical assistance and training to internal staff on data structure and data systems, including Salesforce onboarding, hosting bi-weekly Data/Salesforce Office Hours, and, assisting with the creation of reports to extract data;
9. Develops and implements processes, procedures and systems to clean, manage, store and present a large volume of sensitive and complex data, including creating and maintaining automated scripts;
10. As part of the Data, Evaluation and Compliance team, coordinates data management processes and systems across departmental divisions to improve reporting and communication of the department’s impact and to evaluate and improve the department’s programs and services; and, supports internal staff to collect, review, analyze and report data.
11. Performs related duties and responsibilities as assigned.

Important and Essential Knowledge, Skills and Abilities

Knowledge of: the principles, procedures and standards related to the following: government and/or non-profit management and operations; project management; relational database structure; coding and analysis software; statistical, geospatial and other analytical methods; applicable local, state, and federal laws and regulations affecting departmental operations; the development and implementation of complex systems and procedures; program evaluation frameworks; policy analysis; and affordable housing and community development programs that serve low-income communities.

Ability to: collect, synthesize, and analyze a wide variety of information; conduct difficult analytical studies involving complex administrative and financial systems and procedures; work with authority to identify and define problems, determine methodology, evaluate data, make recommendations with appropriate justification and develop/implement a plan of action; manage projects effectively; effectively prioritize and organize multiple assignments and projects; exercise sound judgment; coordinate work/projects with other programs and departments; establish and maintain effective working relationships with departmental representatives, senior management, representatives of other departments/agencies, officials, contractors and the general public; negotiate effectively; speak clearly and concisely to communicate work-related information in a manner that is understandable to the intended audience; listen and effectively elicit information; prepare clear, accurate, effective, well-organized and understandable written documents and management reports; use a computer to research, access, extract and process data and information; use Windows-based software programs, including Word, Excel and PowerPoint; use data management systems such as Salesforce and/or other web-based grants or contract management systems; use coding and analysis software such as Python, R and Stata; use geospatial analysis software such as ArcGIS; use data visualization software such as PowerBI; create and maintain records; prepare correspondence, reports and other documentation, including statistical data.

How to qualify

1. Possession of a graduate degree (Master's degree or higher) from an accredited college or university and three (3) years of full-time equivalent experience performing professional level analytical work as described in Note A: OR

2. Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major college coursework as described in Note B and two (2) years full-time equivalent experience performing professional level analytical work as described in Note A; OR

3. Possession of a baccalaureate degree from an accredited college or university and four (4) years full-time equivalent experience performing professional level analytical work as described in Note A; OR

4. Possession of a baccalaureate degree from an accredited college or university with major college coursework as described in Note B and three (3) years full-time equivalent performing professional level analytical work as described in Note A

SUBSTITUTION: Applicants may substitute up to 2 years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

What else should I know?

Important Information:

You may upload your supplemental questions response as an attachment with your online application in Smart Recruiters.

Supplemental Questions (1-4):

1. Describe your experience working in the affordable housing and/or community development field and with providing services for low and moderate-income community
2. Describe your experience with managing the migration of data from one data system to another, including your experience using a Salesforce system or other data management systems that you have used. Describe your experience working with multiple teams within the same organization or different organizations with different yet similar business processes and purposes, to develop a common database or data structure for all parties.
3. Describe your experience with compiling, analyzing and presenting program data and/or secondary data such as Census data. Please include your experience with geospatial software such as ArcGIS data visualization software such as PowerBI. 
4. Describe a complex data analysis project that you led, especially one in which you used coding and analysis software, like R, Python, or Stata. In the description, please include a brief description of the research question(s), your approach to answering the question(s), and the steps that you took for the analysis project. Please also describe challenges that you encountered and steps that you took to overcome these obstacles.

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Specific information regarding this recruitment process are listed below:

Classification - 9774 - Senior Community Development Specialist I

Status - Permanent Exempt

Application Opening: Tuesday, November 14, 2023

Filing Deadline - Friday, December 8, 2023 - 11:59 pm

Filing Deadline extended to - Friday, December 22, 2023 - 11:59 pm

Salary - $106,730 - $129,688

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process. • Select the “I’m Interested” button and follow instructions on the screen 7 Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst at Karen Henderson - karen.henderson@sfgov.org.

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.