Career Opportunity
Medical Records Clerk - San Francisco Department of Public Health (2110)
Recruitment: REF36544Q
Published: January 13, 2024
Accepting applications until: January 29, 2024
Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More
Job class: 2110-Medical Records Clerk
Salary range: $72,566.00 - $88,218.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Class Based Test
Rule: Rule of the List What does this mean?
List type: Entrance
About:
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
Application Opening – January 12th, 2024
Application Deadline – The application filing will be open continuously at least through January 22nd, 2024 and will close any time thereafter.
Location: Various
Shift: Variable; may include days, evenings, weekend and holidays, depending on the needs of the position.
Salary: $72,566 - $88,218 Annually - Click here for more information.
Appointment Type: Permanent Civil Service
Recruitment ID: CBT-2110-H00090 / REF36544Q
The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.
Role description
Under general supervision, the 2110 Medical Records Clerk abstracts medical raw data; assists in the maintenance of medical records; and performs related duties as required.
ESSENTIAL DUTIES
- Analyzes medical charts for completeness and indexes documents scanned into the Electronic Health Record (EHR) system. This includes placing documents into correct Document Type and, if appropriate, typing a description of the document; Performs quality assurance (QA).
- Performs Data Integrity duties including identity verification, correcting patient information, Electronic Health Record (EHR) and document corrections.
- Ensures complete and accurate medical records by following up on inconsistencies and omissions with the appropriate personnel.
- Accurately reviews and reanalyzes all records to ensure proper completion of all deficiencies, clearing charts from Electronic Health Record (EHR) when complete. Performs audits of transcribed reports, incomplete charts to ensure accuracy of the Electronic Health Record (EHR) system and chart deficiencies.
- Uses Electronic Health Record (EHR) Scanning and Dictation systems.
- Provides customer service to those requesting medical records, which includes the public, health care providers, 3rd party vendors, medical examiners, auditors, and other departments within DPH.
- When assigned, prepares medical abstracts from patients' charts in response to inquiries from private physicians, hospitals, clinics, insurance companies, attorneys and other private and public medical agencies indicating results of laboratory tests, special tests, X-ray films, operations performed, diagnoses, pathological findings, and other pertinent information.
- Processes and/or completes birth and death certificates.
- May gather medical records from various medical providers and organizations when opening of a new case.
- May process and analyze all incoming and outgoing faxes electronically by following standard Health Information Management (HIM) workflows (Ambulatory Clinics).
The 2110 Medical Records Clerk may perform other duties as assigned.
How to qualify
EXPERIENCE:
One (1) year of experience, within the last five (5) years, performing one of the following duties: abstraction of medical information, coding, release of medical information or working in any healthcare setting dealing with medical records.
SUBSTITUTION:
One (1) year of clerical experience AND completion of a comparable Community College course indicated below from a Health Information Technology Program approved by the American Health Information Management Association (AHIMA): Introduction to Health Information Technology, Organization of Health Data, Medical Terminology and Legal Aspects of Health Records, may be substituted for the required experience; OR
Possession of a valid Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) certification may be substituted for the required experience.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine fulltime employment.
Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
What else should I know?
Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.
Written Multiple-Choice Examination: (Weight: 100%)
Candidates that meet the minimum qualifications will be invited to participate in a written, multiple-choice examination that is designed to measure the knowledge, skills, and abilities in job-related areas including, but not limited to:
- Knowledge of: Medical terminology and basic medical procedures and practices; modern office methods and procedures.
- Ability and Skill to: Understand and follow complex oral and written instructions; maintain complex medical records and prepare reports from such records; establish and maintain effective working relationships with physicians, other employees, patients and the general public.
Candidates must achieve a passing score on the multiple-choice examination in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.
This is a standardized multiple-choice examination. In accordance with Civil Service Rule 111.11.4, inspection privileges do not apply to the questions and answers in this examination.
Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
Certification
The certification rule for the eligible list resulting from this examination will be the Rule of the List.
Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information click here.
The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.
How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.
Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.
Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.
DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others.
Additional information regarding Employment with the City and County of San Francisco:
If you have any questions regarding this recruitment or application process, please contact the analyst, Tracey Chan at tracey.chan@sfdph.org or (415) 554-2919.
We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.
CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.