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Career Opportunity

PeopleSoft Programmer Analyst (Hybrid workplace) -Systems Division - Controller's Office (1064) (Hybrid workplace)

Recruitment: RTF0137831-01101589

Published: February 06, 2024


Tim Liong -

Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More

Department: Controller
Job class: 1064-IS Programmer Analyst-Principal
Salary range: $136,422.00 - $184,860.00
Role type: Permanent Exempt What does this mean?
Hours: Full-time


Hybrid Workplace: 
Our workplace has a hybrid/flexible weekly schedule, where colleagues work 1 day onsite (in the San Francisco office) and 4 days from home, subject to periodic review and approval.

The Controller is the City’s Chief Financial Officer. Our team includes financial, technology, analytical and other professionals who work hard to secure the City’s financial integrity and promote efficient, effective and accountable government. We hold ourselves to high standards and strive to be a model for good government. We value the diverse backgrounds, perspectives and lived experiences of our teams and clients in everything we do. We work in a collaborative and inclusive environment, promote equal opportunity, and invest in the professional development and wellbeing of our team members. You can expect to work alongside colleagues who are committed to serving the public with integrity and want to see positive impacts from their work. We are looking for smart, motivated individuals who want to make a difference and use government to play a role in solving our City’s problems, including addressing long-standing and harmful disparities in our communities. For a career with purpose and professional growth, join us in the Controller’s Office.

Specific information regarding this recruitment process are listed below:

  • Application Opening: 7/21/2023
  • Application Deadline: Continuous
  • Compensation Range: $133,432 to $180,804 annually

Role description

Systems Division:

The Systems Division of the Controller’s Office manages the City and County of San Francisco’s Enterprise Oracle and PeopleSoft Applications, which include Oracle Interaction Hub, PeopleSoft Human Capital Management (HCM), PeopleSoft Financials and Supply Chain Management (FSCM), PeopleSoft Enterprise Learning Management (ELM), and Oracle Business Intelligence.  These applications are branded locally as our SF Employee Portal, SF People & Pay, SF Financials, SF Procurement, SF Learning, and SF Reports and Analytics systems. Collectively, these applications provide a robust, integrated platform that delivers mission-critical services to 55 City Departments, eliminating the need for hundreds of independent legacy systems and customized applications. The division serves over 35,000 active City employees, 75,000 retirees and 25,000 City vendors (bidders and suppliers).  Peripheral and legacy applications also leveraged by the division include Oracle Identify & Access Management, Sherpa Budget Formulation & Management, Phire Architect, Control-M, and FreshWorks.  The technology implemented and maintained by the Systems Division provides standardization, transparency, and efficiency for the City’s crucial business processes. Users are fully supported to ensure adoption of these interconnected functionalities.  

The PeopleSoft Programmer Analyst will work on maintenance, production support and enhancements in our PeopleSoft systems. This includes development of reports, interfaces, customizations, workflows, data conversion and integrations. The work involves complex analysis, design, programming, unit testing, technical documentation, problem research and troubleshooting PeopleSoft systems.

The Analyst will work in close collaboration with Systems Development Manager, Development Leads, Business Analysts, Technical Analysts & Programmer Analysts. This role reports to Systems Development Lead and is a part of the Systems Development Team. The team operates under the Technical wing of Systems Division. This is a high performing, award winning team with various team members having over a decade of expertise in PeopleSoft systems. Come join us & grow your career with the Systems Technical Team!

Essential duties for this job include but are not limited to:

1. Aid staff in the evaluation of user service requests to determine & recommend the most appropriate solution aligning business requirements with system requirements.

2. Plan, analyze, design and implement a variety of new functionalities.

3. Design, code, test, debug programs & implement customizations including pages, menus, workflows, self-service components, batch jobs, reports, queries for PeopleSoft systems & for special projects.

4. Code & test data interface between internal and external systems using interface-appropriate communications tools like Integration Broker, application messages, web services, application engine, SQR.

5. Analyze, research & repair program logic and systems; assist peers in diagnosing program failures; conduct code reviews of own & peer work.

6. Write technical design specifications; develop unit test plan documentation in support of complex programming work.

7. Assist users & other analysts in diagnosing complex program failures; develop recovery & backup procedures; detect, identify and correct software deficiencies.

8. Provide regular & accurate reports including progress updates on assigned tasks; ensure program specifications are complete; produce basic components to ensure complete programming; review specifications submitted by vendors & users to ensure compatibility with current systems.

How to qualify

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.


An associate degree in computer science or closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].


  • Five (5) years of experience in applications or software programming or development.


Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units or forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

Desirable Qualifications

  • Five (5) years of experience working with structure design techniques, including data models; writing technical design specifications for enhancements, customizations, reports, interfaces, workflows, or data conversion in a PeopleSoft environment. This experience must include the following:
  • Four (4) years of technical design and development experience with PeopleSoft Development Tools (PeopleTools 8.5x, Application Designer, PeopleCode, SQR, Process Scheduler and PeopleSoft Query);
  • Four (4) years of experience writing complex SQL on Oracle relational databases;
  • Four (4) years of experience in PeopleSoft Financials & Supply Chain (FSCM) or PeopleSoft Human Capital Management (HCM) system and module functionality, fit/gap analysis, customization, and testing strategies;
  • Two (2) years of experience working with structure design techniques, including data models; writing technical design specifications for customizations, reports, interfaces, or data conversion   in a PeopleSoft environment
  • Two (2) years of experience writing SQL on Oracle relational databases
  • Two (2) years of technical design and development experience with Application Engine, Component Interface, Approval Workflow Engine (AWE), Application Packages and XML Publisher Reports;
  • Integration experience between PeopleSoft Financials & Supply Chain (FSCM) and PeopleSoft Human Capital Management (HCM) using the delivered integration Broker Service Operations. 
  • PeopleSoft Fluid development experience
  • Experience with De-customization/ PeopleSoft new configurable features
  • Experience with live production support of PeopleSoft FSCM or HCM Systems
  • Ability to work independently and take ownership of assigned tasks

What else should I know?

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.


Interviews:  Selected candidates will be invited to participate in one or more interviews at the Controller’s Office.

Additional Information Regarding Employment with the City and County of San Francisco:

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.