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Career Opportunity

Aquatics Facility Supervisor - Recreation and Park Department (3215) – (141445)

Recruitment: RTF0141444-01117333

Published: February 28, 2024

Contact:

Eugenia Paw - eugenia.paw@sfgov.org

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Department: Recreation & Park Commission
Job class: 3215-Aquatics Facility Supervisor
Salary range: $86,788.00 - $105,456.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of 3 What does this mean?
List type: Combined Promotive and Entrance
 

About:

**Application Deadline is March 5, 2024 at 5:00 pm**

ALL APPLICANTS MUST SUBMIT VERIFICATION (PROOF) OF THEIR CERTIFICATIONS AND COMPLETE THE MINIMUM QUALIFICATIONS SUPPLEMENTAL QUESTIONNAIRE AT THE TIME OF FILING APPLICATION

FAILURE TO SUBMIT THE REQUIRED VERIFICATION AND MINIMUM QUALIFICATIONS SUPPLEMENTAL QUESTIONNAIRE WILL RESULT IN THE REJECTION OF YOUR APPLICATION

Specific information regarding this recruitment process are listed below:

This is a Position-Based Test conducted in accordance with the Civil Service Rule 111A.

About Us
Amid a dynamic and ever-evolving urban landscape, the San Francisco Recreation and Park Department stewards one of the premier urban park systems in America.  San Francisco recently became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park.  Considered by San Franciscans to be one of the City’s most popular and effective public agencies, our Department manages and maintains more than 225 parks, playgrounds, and open spaces in San Francisco, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100- acre system includes 25 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department’s responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts, and TPC Harding Park golf course.

More than 2,000 talented individuals are part of our team, from gardeners, foresters, and recreation leaders to park rangers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.

Role description

The 3215 Aquatics Facility Supervisor directs, administers and supervises the activities, operations and maintenance of an assigned aquatic facility. Responsibilities include the development, preparation, execution, and supervision of all aquatics-related programs and staff; budget development and administration; and oversight of facility maintenance.

Examples of important and essential duties include: planning, scheduling, supervising, and participating in in the work of aquatic staff responsible for providing pool safety and recreational services; tracking time and attendance, conducting skill assessments, providing and/or coordinating training; monitoring performance; and correcting deficiencies through coaching and progressive discipline; planning and developing pool activities, programs and use; scheduling use of pool facilities for activities and programs; ensuring that aquatic activities meet local needs; developing and monitoring facility budgets; monitoring and approving expenditures; overseeing the collection of revenues and fees; making recommendations for staffing, supplies, equipment, and capital improvements; maintaining inventory of supplies and equipment; submitting requisitions of supplies; assisting in the development of policies, procedures and safety rules relating to aquatic facility, programs, pool personnel and the public; coordinating community relations to promote partnerships and collaboration in aquatics programs; arranging for marketing of programs; preparing, updating and distributing a variety of brochures, calendars, posters, news releases, flyers, public presentations and meeting agendas and related communications regarding aquatics programs; conducting public meetings; responding to public inquiries and complaints; collecting and evaluating data on operations, activities and programs; preparing various reports and documentation related to accidents or incidents, program effectiveness, patron participation and satisfaction, budget, revenue and control; maintaining records and statistics; performing swim instruction and water safety when necessary by teaching swim lessons, enforcing rules, making rescues and rendering First Aid and/or cardiopulmonary resuscitation (CPR); assuming responsibility in cases of accidents; directing and participating in the maintenance of aquatic facilities; monitoring pool water chemistry, taking water quality samples and adjusting chemical levels as needed; inspecting and observing facility to ensure maintenance of safety standards, sanitary conditions and orderly conduct; completing work orders for repairs; coordinating with custodial, engineering or other maintenance staff as necessary; ensuring chemicals, equipment and materials are properly handled and safely stored when not in use; ensuring regular and adequate cleaning of the surrounding pool area, lobby, changing rooms and deck; and other related duties are required.

Working Conditions
Nature of work includes: sufficient strength and coordination to perform rescue operations, CPR and First Aid, exposure to water, indoor noise levels, outdoor working conditions, chemicals and mechanical hazards.

How to qualify

MINIMUM QUALIFICATIONS

  1. Possession or a baccalaureate degree from an accredited college or university preferably in recreation, physical education or a related field; AND
  2. Two (2) years (equivalent to 4,000 hours) of full-time experience as a swimming instructor and lifeguard including a minimum of one (1) year (2,000 hours) as a lifeguard and six (6) months (1,000 hours) as a swimming instructor; OR One (1) year (2,000 hours) of experience equivalent to class 3213 Aquatic Facility Assistant Supervisor; AND
  3. Possession of a Lifeguarding Certification issued by the American Red Cross or an equivalent certified issuing agency; AND
  4. Possession of a CPR/AED for the Professional Rescuer issued by the American Red Cross or equivalent certified issuing agency; AND
  5. Possession of an Oxygen Administration Certification for the Professional Rescuer issued by the American Red Cross or equivalent certified issuing agency; AND
  6. Possession of a Water Safety Instructor Certification issued by the American Red Cross or an equivalent certified issuing agency OR Fitness Professional certificate issued by the Aquatic Exercise Association or equivalent certified issuing agency; AND
  7. Possession of an Aquatic Facility Operator Certification issued by the National Recreation and Park Association OR possession of a Certified Pool Operator Certification issued by the National Swimming Pool Foundation; AND
  8. Possession of a Lifeguard Instructor Certification issued by the American Red Cross or equivalent certified issuing agency.

Substitution: Additional qualifying experience as described may be substituted for the required degree on a year-for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one year (2000 hours).

CONDITIONS OF EMPLOYMENT:
New hires must be able to obtain the following certifications issued by the American Red Cross within six (6) months of appointment and maintain validity of these certificates throughout length of employment:

  • First Aid for Public Safety Personnel in accordance with Title 22 requirements

Failure to show proof of possession of current/valid First Aid for Public Safety Personnel certifications after six (6) months of date of hire and throughout length of employment may result in termination of employment.

All employees must keep current/valid ALL required certifications throughout the length of employment. Failure to demonstrate/show proof of current/valid certifications may result in termination of employment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Verification:
Applicants are required to submit verification of qualifying certifications prior to the filing deadline. Verification of qualifying certifications must be verified by providing a scanned copy (.pdf) of the original certification issued by the American Red Cross or an equivalent certified issuing agency, and must be attached to the application at the time of filing. If you are unable to upload the documents, you can scan and email the materials to eugenia.paw@sfgov.org, with the subject line: 3215 Verification.

Applicants may be required to submit verification of qualifying education and experience at any point in the application, examination and/or departmental selection process. Failure to provide the required verification when requested may result in rejection of application and/or removal from eligibility for referral and appointment in this class. Verification of qualifying work experience as a swimming instructor and lifeguard must be verified by submitting written documentation, on the employer’s letterhead. The verification of work experience must include the applicant’s full name, the job/position title, a description of job duties performed, dates of service, average number of hours worked as a swimming instructor / lifeguard and a signature of the employer.

Verification of qualifying education must be verified by submitting a copy of transcripts demonstrating coursework completed, or a copy of a diploma indicating major area of study. 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

SELECTION PROCEDURES:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualifications Supplemental Questionnaire (Weight: Qualifying): Applicants are required to complete a Minimum Qualifications Supplemental Questionnaire (MQSQ), designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications and can be accessed using the following link: https://forms.microsoft.com/g/5qK1W0e2Ky. The MQSQ should be submitted at the time of application, but no later than the application deadline as stated above.  Failure to submit the MQSQ (and application) may result in the rejection of your application. 

Basic Supervisory Exam (Weight: 100%): Candidates that meet the minimum qualifications will be invited to participate in a multiple choice exam designed to measure basic knowledge of various supervisory practices and procedures (e.g. directing, counseling, guiding, evaluating, motivating, disciplining, developing and training subordinates, delegation, etc.) as well as customer service and reading comprehension.

The multiple choice exam will be administered either on a computer or in a paper format. The type of format will depend on the size of the qualified applicant pool. Qualified candidates will be notified of the type of exam format in their exam appointment notification.

This is a standardized multiple choice examination. In accordance with Civil Service Rule 111.11.4, inspection privileges do not apply to the questions and answers in this examination.

The score that you achieve on this examination shall be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take this test again should you apply and be found eligible for a future announcement for which this particular test is used. This means that your test score may be applied to the other classification if you choose to apply to future recruitments that utilize this exam. If the test for a future announcement is held within one year of the date of this examination, your score will be automatically applied to that announcement, if you apply and are deemed qualified to advance to the examination process. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) retake the test. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which this test is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Date of Examination: Qualified candidates will be notified of the exact date, time and place to report to the examination.

What else should I know?

Certification:
The certification rule for the eligible list resulting from this examination will be Rule of Three Scores. The hiring department may conduct additional selection processes to make final hiring decisions.

Eligible List/Score Report: 
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months, and may be extended with the approval of the Human Resources Director.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at careers.sf.gov/.] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

Additional Information Regarding Employment with the City and County of San Francisco:

Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov/ and begin the application process. 

  • Select the “I’m Interested” or “Apply Now” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, @smartrecruiters.com, and notifications@careers.sf.gov).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Eugenia Paw at eugenia.paw@sfgov.org.

Race and Social Equity Statement
We believe that parks and open space in San Francisco provides the opportunity to model equitable access for all.  With this belief, San Francisco became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park. The Recreation and Park Department’s goal is to close the gaps and improve equity and access to quality parks and open space, and recreation activities for historically marginalized communities.  

We envision a department that proactively infuses racial and social equity in its internal operations.  With a multi-disciplinary team of talented individuals - gardeners, recreation leaders, park rangers, custodians, craft shop personnel, park and recreation managers and more, the department is committed to doing its part to provide equitable access to parks and programs for all the communities we serve to enjoy, as well as foster a work environment where our differences are celebrated, and everyone has what they need to thrive regardless of their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.