Career Opportunity

Principal Contracts Analyst - Department of Technology (1824)

Recruitment: RTF0141504-01131793

Published: February 28, 2024

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

About:

IMPORTANT: Your application MUST include responses to the supplemental Questionnaire found here: https://forms.gle/vJyfcBvZEYfLWjCJA

Applicants must complete the supplemental questionnaire. Application will not be reviewed without completed supplemental questionnaire.

Why Work for the Department of Technology (DT)? DT is the centralized technology services provider in the City and County of San Francisco (CCSF). We deliver technology infrastructure and services to approximately 33,000 employees! With an annual operating budget of over $140M and approximately 260 employees, DT provides a host of services that range from Public Safety radio and wiring and Network services to Enterprise Support and the Cloud.

Benefits of Working for CCSF:  In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.

• Job security, pension, and robust retirement options
• Competitive pay with consistent bi-yearly or yearly increases
• Hybrid Work with a minimum of 20% of time spent in our office in San Francisco, California for all IT related roles
• Generous paid time off, family leave, and more!
• Diverse work environment in a diverse city
• Union protections and representation
• Career development and growth — move between departments, learn on the job, or take subsidized/reimbursed classes!

PEOPLE-CENTERED SOLUTIONS — have a powerful, meaningful effect on the community each day with people at the heart of every solution!

CLOSING THE DIGITAL DIVIDE — bring the benefits of the internet to low-income and marginalized residents!

SHINE A LIGHT ON WHAT MATTERS — join an award-winning production team at SFGovTV to help residents watch legislators or learn more about what makes this City great!

DRIVE INNOVATION — deliver new, cutting-edge technology to residents and city partners to help San Francisco serve its residents!

Role description

DT Strategic Sourcing Team manages all procurement activities for the Department of Technology (DT) and the Enterprise Agreements (EAs) that are widely used by all City Departments to purchase information and communications technology (ICT) products and services, such as computing and information technology, broadcasting, telecommunications, and internet.  We are a service-oriented and dynamic group consisting of six procurement and contracting professionals.  Since DT adopted the Shared Services model, we have negotiated and managed dozens of citywide technology contracts, making technology procurement in the City faster, more reliable, and at a lower cost.  In addition, we actively manage our suppliers and contracts to ensure vendor performance and coordinate cross-department knowledge sharing on technology procurement.

The Principal Contracts Analyst position works in the Strategic Sourcing Team of the Finance Division at DT.  Under general direction, this position plans, organizes, leads and/or participates in complex, sensitive, and detailed analytical work around contract administration and negotiation, including both procurement and revenue contracts.  This position also analyzes policy, legislative and financial issues with respect to information technology as well as wired and wireless broadband communications.

This position also assists in the designing, building, facilitating and managing the following committees, customer advisory groups, and teams: 1) Technology Procurement Information Sharing Group that coordinates the development and management of citywide Enterprise Agreements (EAs), 2) the Shared Services Forum (SSF) that incorporates feedback and guidance from our client departments, and 3) an internal team focused on the department service catalog, policies, Memorandum of Understanding (MOU), and Service Level Agreement (SLA).

Position Responsibilities

1. Leads and coordinates the preparation of all procurement-related documents (e.g., RFI/RFQ/RFPs, contracts, purchase orders) to meet Department's business requirements, and ensure that they are moved through the procurement process in a timely manner, and in compliance with all applicable laws, regulations and policies.

2. Conducts competitive contract vendor selection processes, negotiates complex contracts and provides technical assistance to staff and contractors on contracting policies, procedures and requirements; analyzes supplier responses to RFPs and determines potential financial impact on the Department and city-wide.

3. Analyzes existing and proposed administrative policies and procedures related to strategic sourcing, procurement and vendor management.  Supports DT in accomplishing its mission by managing procurement and contracting requests efficiently and effectively, especially the citywide technology enterprise agreements (EAs).

4. Leads and coordinates all procurement work related to the Public Safety Division, ensuring all procurement requests are completed in a timely and cost-effective manner, and with high customer satisfaction.

5. Works closely with Finance, Budget and Revenue sections on budgeting, financial modeling for forecasts and accurate billing to departments for shared services.

6. Facilitates or assists in the drafting of Memorandums of Understanding (MOUs) and Service Level Agreement (SLA) to meet the Department's business requirements, and to ensure that they are moved through the process in a timely manner for budgeting and billing purposes.

        a) Works with program/project managers and business stakeholders to review MOU provisions and scope of work.

        b) Collaborates with budget and revenue billing staff to prepare cost estimates and terms for the MOUs;

        c) Obtains concurrence and approval from client departments

7. Performs related duties and responsibilities as assigned.

Job Type:

This Permanent Exempt - Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is thirty-six (36) months and will not result in an eligible list or permanent civil service hiring.

Nature of Work:

Incumbent must be willing to work a 40-hour week as determined by the department.  Travel within San Francisco may be required. 

Work Location:

Incumbent will conduct the majority of work at the Department of Technology, (1 S Van Ness, Ave San Francisco, CA 94103).  However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as necessary.

If hired, incumbent must be a resident of or relocate to the State of California within 4 weeks as a condition of employment.

This position supports remote work. The incumbent may be permitted to work a hybrid schedule with their supervisor’s approval, after which they must work at least two days in the office every two weeks.

How to qualify

Education:

Possession of a baccalaureate degree from an accredited college or university, and

Experience: 

Five(5) years full-time equivalent experience performing professional-level analytical work. Qualifying professional-level analytical work includes analysis, development, administration, and reporting in major programs and functions of an organization in the areas of budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 182X Class series.

Substitution:

Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in the Class series may be substituted for one (1) year of required experience.

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

Desirable Qualifications:

• At least two (2) years’ experience in leading a cross-functional team and partnering with multiple departments in a large organization to draft, negotiate and manage complex contracts.

• Extensive knowledge and experience in ICT Procurement (e.g., negotiating contracts for telecom and networks equipment, computer hardware and software, cloud computing services, and professional services).

• Deep understanding and working knowledge of common procurement policies, processes and procedures, and financial systems and applications (e.g., PeopleSoft and ServiceNow).

• Direct work experience in a state and local government or in a large organization (number of employees > 10,000).

• Able to multitask and meet deadlines in a fast-paced environment.

• Proficient in Microsoft Suite applications (including Word, Excel, PowerPoint and SharePoint).

• Excellent written and verbal communication skills. 

Note:

Security Clearances & Background Investigations: Positions in this classification may require that successful candidates who become eligible for appointment may be required to go through a background investigation to determine the candidate's suitability for employment in this classification. Factors considered in the investigation may include employment history, use of illegal/controlled substances. Reasons for rejection based on this investigation may include, but not limited to applicable convictions, repeated or serious violations of the law, inability to accept supervision, inability to follow rules and regulations, falsification of application materials and/or other relevant factors. Failure to obtain and maintain security clearance may be basis for termination.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

What else should I know?

Compensation: $64.5250 - $78.4375 (hourly) / $134,212 - $163,150 (annual)

How to Apply:

• Application deadline: March 12, 2024 at 11:59 PM.
  • Your application MUST include a resume.  To upload, please attach using the "additional attachments" function.
  • In additional to submitting your application, you MUST submit this supplemental questionnaire: https://forms.gle/vJyfcBvZEYfLWjCJA

You may contact Carol Wong via email at carol.x.wong@sfgov.org with questions regarding this opportunity.

Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

Helpful Information

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Memoranda of Understandings & Labor Agreements
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.