Career Opportunity
Health Worker 1 (Bilingual English/Spanish) - San Francisco Department of Public Health (2585)
Recruitment: RTF0140142-01016354
Published: February 28, 2024
Accepting applications until: March 08, 2024
Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More
Job class: 2585-Health Worker I
Salary range: $62,426.00 - $75,816.00
Role type: Temporary Provisional Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Contact us for more information
Rule: Contact us for more information
List type: Contact us for more information
About:
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
- Application Opening – February 28, 2024. Announcement reopened for further recruitment. Applicants that previously applied do not need to reapply.
- Application Deadline – Application filing will be open continuously at least through March 6, 2024 and will close any time thereafter.
- Salary: $30.01 - $36.45/Hourly; $62,426 - $75,816/Annually
- Appointment Type: Temporary Provisional
- Recruitment ID: TPV-2585-140172/RTF0140142-01016354
Temporary provisional (TPV) appointee must participate and be successful in a Civil Service Examination process for this classification and be selected through an open competitive process in order to be considered for a permanent appointment. Provisional appointments may not exceed three (3) years.
The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.
Role description
The San Francisco Department of Public Health (DPH) WIC Program is currently accepting applications for one (1) part time and two (2) full time temporary provisional positions in class 2585 Health Worker 1 to function as a WIC Nutrition Assistant (WNA). These positions will work directly with WIC participants, offering health and nutrition assessments, breastfeeding support, enroll on the WIC program, and provide WIC benefits to eligible families. Positions require employee to be bilingual in English and Spanish.
Schedule/Shift: Monday - Friday, 8 AM - 5 PM. Required to work approximately 4 - 6 Saturdays annually based on program needs.
The applicant pool resulting from this recruitment may be used to fill future TPV positions with these special conditions at other locations within DPH.
ESSENTIAL DUTIES:
Under the close supervision and guidance of health professionals, the 2585 Health Worker 1 provides assessment, nutrition counseling, WIC card and referrals to health care and community services to WIC eligible families. The essential duties include but are not limited to the following:
- Greets and interacts with clients and the public in a cordial and welcoming manner; communicates with clients and the public by phone, text, email, or in person to provide information, schedule appointments, and appointment reminders;
- Participates in an intensive training program in order to become familiar with the WIC program;
- Explains program procedures and regulations; gathers necessary information and forms as required to determine initial and continued enrollment into the program;
- Maintains required state certification as a WIC Nutrition Assistant (WNA);
- Provide nutrition and breastfeeding education for non-high-risk participants;
- Refers participants to the WIC nutritionist or dietitian, lactation consultant, breastfeeding peer counselor, physician or nurse, public health programs in the community and social service agencies as needed;
- Provides WIC outreach information to clients, the public and the community partners to increase access to WIC to encourage WIC participation;
- Performs a variety of general office support activities such as maintaining office organization; preparing correspondence; copying and filing; cleaning electric breast pumps; and maintaining tidiness in WIC waiting area, classroom, and workstation;
- Provides excellent customer service to internal and external customers supporting the core values, mission and goals of the WIC Program while adhering to WIC policies;
- Responds promptly to email, phone and written communication and consults with supervisor as needed;
- Promotes good nutrition, physical activity and breastfeeding as the cultural norm;
- Maintains client confidentiality at all times;
- Develops and maintains effective working relationships with coworkers, supervisors, agency staff members, community partner organizations, and the public;
- Communicates effectively and respectfully with diverse population and demonstrates knowledge of and sensitivity to their needs;
- Attends mandatory meetings and trainings; and
- Adheres to health, safety, infection control and resource utilization standards;
The 2585 Health Worker 1 may perform other duties as assigned/required
How to qualify
- Experience: Six (6) months of verifiable experience, performing a combination of at least two (2) of the following duties:
- Serving as a liaison between targeted communities and healthcare agencies;
- providing culturally appropriate health education/information and outreach to targeted populations;
- providing referral and follow up services or otherwise coordinating care;
- providing informal counseling, social support and advocacy to targeted populations;
- escorting and transporting clients;
- providing courier/dispatcher functions;
- performing pre-clinical examinations of vital statistics, such as measuring a patient’s weight, height, temperature and blood pressure; AND
2. Bilingual in English and Spanish
Substitution: Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of experience.
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine fulltime employment.
SPECIAL CONDITIONS: The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.
DESIRABLE QUALIFICATIONS: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring
- Possession of a High school diploma or equivalent.
- Experience working with maternal and child populations.
- Ability to lift up to 35 lbs.
Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. For more information, visit https://sfdhr.org/information-about-hiring-process#verification:~:text=Verification%20of%20Experience%20and/or%20Education
What else should I know?
Selection Procedures:
The selection procedure will include evaluation of the application packet in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates.
Language Proficiency Exam: Candidates deemed qualified who meet the special language condition must pass a departmentally approved language proficiency exam prior to appointment. Only those eligible candidates who pass the bilingual proficiency test will be considered for the bilingual position. Applicants must indicate on the application form the language(s) in which they claim proficiency.
Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.
Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.
Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others.
Additional information regarding Employment with the City and County of San Francisco:
If you have any questions regarding this recruitment or application process, please contact analyst, Juliette Soto at Juliette.Soto@sfdph.org or (628) 271-6709.
We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.