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Career Opportunity

Behavioral Health Services Facilities Manager (0922 Manager I) - Department of Public Health

Recruitment: RTF0144272-01151894

Published: March 22, 2024

Accepting applications until: March 21, 2024

Contact:

Hanz Pagao - hanz.pagao@sfdph.org

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

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Department: Public Health
Job class: 0922-Manager I
Starting salary range: $131,924.00 - $168,454.00 (Range A)
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of the List
List type: Combined Promotive and Entrance
 

About:

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

Role description

The role involves the strategic management of the Facilities Department for Behavioral Health Services (BHS), overseeing the seamless operation of 57 civil service programs spanning 27 sites, including the central headquarters at 1380 Howard Street.

Responsibilities include oversight of work order management, implementation of emergency and safety protocols, and guaranteeing compliance with regulatory agreements. The position holds a crucial role in supporting Community-Based Organization partner sites during emergency situations, underlining its commitment to community well-being.

With a focus on fostering healthy, clean, and safe work conditions, the position assumes responsibility for a spectrum of facilities management tasks. This ranges from ensuring optimal workstations, maintaining the functionality of HVAC systems, and addressing urgent facilities maintenance issues like water damage. Ultimately, the role plays a pivotal part in securing uninterrupted access for San Franciscans to crucial mental health and substance use disorder programs, delivered in settings that meet the highest standards of adequacy and service continuity.

The Behavioral Health Services Facilities Manager (0922 Manager I) performs the following essential job functions:

  • Oversees, trains, and assesses the Facilities Team, effectively delegating tasks and ensuring optimal workload management. Facilitates seamless collaboration among team members through regular meetings and shared project management resources.
  • Manages contractor bid process for maintenance work done by outside vendors, including requesting proposals, coordinating job walks for vendors, and working with the Fiscal Unit to open purchase orders.
  • Collaborates with the Department of Public Works on services provided to SFDPH, including requesting the work by opening Service Orders, confirming completion of work, approving final work product, and approving billing reports.
  • Participates in budget development by providing detailed justification and persuasive arguments in support of Facilities Maintenance needs. Guides the allocation of the budget to ensure timely outcomes, prioritizing maintenance needs and adapting as necessary to address emergent issues.
  • Assesses procedures, identifies and analyzes issues, and implements documented improvements to enhance the effectiveness and efficiency of the Facilities Maintenance team.
  • Oversees hiring for Facilities Maintenance Team positions.
  • Oversees Work Order management system.

The Behavioral Health Services Facilities Manager (0922 Manager I) may perform other duties as assigned/required.

How to qualify

Required Minimum Qualifications

  1. ​​​​​Education: Bachelor’s degree from an accredited college or university; AND
  2. Experience: Three (3) years of verifiable, professional experience overseeing office operations or facilities management.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

EDUCATION SUBSTITUTION: Additional qualifying experience as described above may substitute for the required degree on a year-for-year basis up to a maximum of two (2) years. One year is equivalent to thirty (30) semester or forty-five (45) quarter units.

One-year full time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full time employment.

Important Note
Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

Selection Procedures
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Supplemental Questionnaire (SQ) Examination (Weight: 100%)
Candidates will be emailed a Supplemental Questionnaire (SQ) that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to: knowledge of building systems, maintenance and safety regulations, and compliance standards related to buildings and facilities; ability to effectively organize and assign work, give guidance and direction to others, follow-up to ensure completion, and coach and motivate subordinates; knowledge of budget and contract development and oversight; knowledge of quality improvement principles and techniques. The SQ will be emailed to the address listed on the candidate’s online application. Candidates will be required to respond to the SQ in the time frame indicated and must submit the completed questionnaire as directed in order to have it evaluated. Responses cannot be changed once submitted. Candidates must achieve a passing score on the SQ in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score. A passing score must be achieved in order to be included on the confidential eligible list.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification
The certification rule for the eligible list resulting from this examination will be the Rule of the List.

Eligible List/Score Report
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be six (6) months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23.pdf.

What else should I know?

How to Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov to begin the application process. 

Our email communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.

Applicants may be contacted by email about this recruitment. Therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights
This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods, and other particulars, except when superseded by federal, state, or local laws, rules, or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications, and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

Additional information regarding Employment with the City and County of San Francisco: 

If you have any questions regarding this recruitment or application process, please contact the analyst Jerome Anabu at Jerome.Anabu@sfdph.org or (628) 271-6813.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.