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Career Opportunity

1839 - Water Conservation Administrator (1839) -Water Resources Division - SFPUC (142242)

Recruitment: RTF0142209-01073966

Published: March 28, 2024


Ivy Hankins -

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Department: Public Utilities Commission
Job class: 1839-Water Conservation Administrator
Salary range: $132,600.00 - $177,736.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of the List What does this mean?
List type: Combined Promotive and Entrance


This is a Position-Based Test conducted in accordance with CSC Rule 111A.

•    Application Opening: March 15, 2024
•    Application Filing Deadline: April 12, 2024
•    Annual Salary:  $132,600 - $177,736
•    Recruitment ID: PBT-1839-142242, RTF0142209 -01073966


San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. 

To learn more about working at the SFPUC, visit our career site at

Role description

Under general direction of the Water Resources Division, the Water Conservation Administrator plans organizes, develops, and administers the effectiveness of a wide range of water efficiency programs, projects, and activities for the SFPUC’s retail water service area.  The position also handles local and state reporting and is responsible for supervising analysts, clerks, field inspectors and other staff, which may include consultants.  The Water Resources Division is seeking one or more Water Conservation Administrators to work on water efficiency programs, including water conservation and/or onsite reuse and water recycling programs.  

Essential Duties and responsibilities include but are not limited to:

1. Develops, plans, and administers all phases of the water conservation program/policies including identification, evaluation and implementation of measures and practices essential to the efficient use of water by industry, commercial and residential customers.

2. Develops, recommends, and ensures compliance of the City’s water conservation and/or onsite reuse and related water efficiency ordinances.

3. Negotiates a comprehensive and coordinated program to effect types and levels of conservation measures.

4. Administers and evaluates water management programs

5. Develops and implements public information and educational programs to promote the efficient use of water for a wide variety of customer groups including residential, industrial , commercial, public agency groups and school districts.

6. Develops drought contingency plans for San Francisco and participates in development of system-wide plans for water allocations in times of shortages.

7. Evaluates local wastewater reuse opportunities and provides support where appropriate; identifies potential purchasers and sources and develops cost criteria.

8. Analysis of environmental reports on water use data and trends while maintaining water conservation database and platform, directs studies and prepares a wide range of reports on water conservation measures for local, state and community reporting needs, and designs public information brochures.

9. Represents the Water Resources Division at meetings of governing boards, industry groups, other City departments; provides testimony and participates in water conservation committees at the state level including other professional water associations.


How to qualify

How to qualify

Education:  Possession of a baccalaureate degree from an accredited college or university

Experience: Three (3) years of progressively responsible professional water use efficiency program experience within a utility and/or natural resource management agency.

License: Class C driver's license (California license may be required at time of hire)

Substitution: Additional qualifying experience as described above may be substituted for the required education on a year-for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one (1) year of work experience.

One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. 

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: 

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): Candidates will be required to complete a Minimum Qualification Supplemental Questionnaire (MQSQ) as part of the employment application at a later time. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire Examination (Weight: 100%): Candidates who meet minimum qualifications will be invited via a separate link to complete the Supplemental Questionnaire Examination. The Supplemental Questionnaire Examination will evaluate the experience, knowledge, skills and abilities that candidates possess which are critical for this position. They include, but are not limited to: 

  • Knowledge of principles and practices applied to the planning and management of the conservation and efficient use of water resources and distribution
  • Knowledge of statistical techniques
  • Knowledge of CA State Water Codes and related laws
  • Knowledge of program implementation
  • Ability and skill to speak effectively in public before diverse groups
  • Ability to conduct negotiations of agreements and understanding between large number of independent organizations having conflicting priorities and need

A passing score must be achieved on the Supplemental Questionnaire Examination in order to continue in the selection process and be placed on the eligible list.

Candidates will be placed on the eligible list in rank order according to their final score. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

The department may administer additional position-specific selection procedures to make final hiring decisions.

What else should I know?

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. 

The duration of the eligible list resulting from this examination process will be of 12 months, and may be extended with the approval of the Human Resources Director. 

To find Departments which use this classification, please see 

Classification and Compensation Data | San Francisco (

Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List.

Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at .

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process. 

•    Select the “Apply Now” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,,, and 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Ivy Hankins, at

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.


The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.